CFM Analyst - Blue Cross Blue Shield of Massachusetts (Boston, Massachusetts)

City: Boston
State: Massachusetts
Country: USA

Company Name: Blue Cross Blue Shield of Massachusetts
Job Category: Accounting/Finance

Today's healthcare industry -- dynamic and changing at a fast pace. Recruiting talented people can mean the difference between success or failure. At Blue Cross and Blue Shield of Massachusetts, our record of achievement represents a history of hiring the best people we can find, and then challenging them to excel. It's the kind of environment that enables us to give our best to the consumers we serve, and at the same time, work to the potential of those who work for us.Blue Cross Blue Shield of Massachusetts is an Equal Opportunity Employment/Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, or any other characteristics protected by law.Position SummaryThis Analyst provides group and direct pay premium billing and payment information to accounts and TPA's as well as financial reporting to management and other internal areas. As part of a team of energetic, dedicated, and motivated associates, the Analyst I is responsible for completing reconciliations on his/her own book of business while managing several special projects in a fast-paced environment. This position is an excellent opportunity to gain experience with large accounts, while also gaining an understanding of the Fully Insured financial arrangements and products.Key Responsibilities

• Administer the financial component of contractual agreements with Accounts as it relates to billing, premium payment and reconciliations, delinquency, and claims suspension.
• Act as a corporate liaison to ensure excellent customer relations resulting in timely remittance of payments and rosters.
• Secure payment of past due receivables for assigned line of accounts through account education, analysis, presentations and the dunning process.
• Introduce new strategies, methods, and approaches to improve customer relations.
• Track Aged Trial Balance for assigned line of accounts to proactively identify eligibility, billing and collection issues.
• Provide excellent customer service to assigned accounts through occasional on-site account visits.
• Manage assigned special projects within the unit timely and accurately to ensure efficient production.

• Bachelor's Degree (preferably in a Business related field)
• Strong problem solving, analytical and computer skills
• Excellent time management and organization skills
• Strong written/oral communication and presentation skills
• Ability to work both independently and in a team environment amid multiple changing priorities.
• Positive attitude, flexibility, and ability to work within tight time constraints
• Minimum of one year experience in a business setting preferred, customer/financial services a plus