Uniform and Facility Services Service Manager - Cintas Corporation (Los Angeles, California)

Cintas is the leader in corporate identity uniform programs, helping companies of all sizes consistently present a clean, crisp, professional look. We also have specialized flame resistant garments and garments for cleanroom environments. In addition to offering the largest variety of uniform colors and styles in the industry, our Facility Services group helps our customers keep their businesses looking clean and professional with floor mats, restroom supplies, mops, and shop towels. Our floor mats, which can be customized with corporate logos, check dirt at the door while reducing slips, falls and housekeeping costs. We handle all of the details so our customers don't have to.

Cintas is currently looking for a Service Manager to directly manage a team of Uniform and Facility Services Service Sales Representatives (Route Drivers) who provide the pick-up and delivery of uniforms, floor mats, dust mops, and restroom sanitation supplies to businesses. Responsibilities for the Service Manager include hiring and developing assigned Service Sales Representatives, as well as managing the overall performance of the team. They also are responsible for providing leadership, resolving customer service issues, training Service Sales Representatives on sales techniques, driving to visit customers for service calls, maintaining a high level of customer satisfaction, achieving sales, profit, inventory and payroll goals, managing a budget, and dealing with operational issues that affect service.  Hands-on support of direct reports includes riding on route with Service Sales Representatives or alone when necessary, to assist in the pick-up and delivery of products.  Route support duties may entail driving a company owned vehicle to and from customer stops, as well as lifting, carrying and walking clean products into and soiled products out of customer accounts.