Anne Arundel Medical Center
A not-for-profit regional health system headquartered in Annapolis, MD that serves an area of more than one million people.
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Facts and Figures

(July 2016-June 2017)

 

  • Total licensed beds* ............. 425
  • Inpatient admissions.........26,300
  • Births...................................5,500
  • Emergency visits ..............97,000
  • Outpatient visits**............924,000
  • Medical staff ......................1,100+
  • Employees ........................4,700+
  • Operating revenue.....$695 million

 

AAMC Awards

 

  • Top five best hospitals in Maryland by U.S. News & World Report
  • Magnet® recognition by the American Nurses Credentialing Center
  • Top 25 of the Nation’s Best Practices in Patient and Family Engagement by the Caregiver Action Network
  • Top 10 Joint Replacement hospital by Orthopedic Network News
  • Top 100 Health Systems with Great Women’s Health Programs by Becker’s Hospital Review
  • American Stroke Association Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll
  • Exemplar recognition for family presence by the Institute for Patient- and Family-Centered Care
  • Delmarva Foundation Excellence Award for Quality Improvement

 

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At AAMC, Diversity inspires inclusion, and inclusion includes you! 

 

 

Our value and commitment to diversity, equity and inclusion is the core value embedded throughout the fabric of the AAMC healthcare system. We recognize, celebrate, promote and embrace these values of service excellence in every encounter with our patients and families, employees, suppliers, and communities.

 

- Tamiko L. Stanley, Head Of Diversity & Inclusion

 

 

 

 

 

 

 

 

Featured Jobs

Medical Assistant- River Family Physicians/ Full-time/ 8:00 am - 4:30 pm
Position Objective:Medical Assistants perform a variety of administrative and clinical tasks to help provide care to patients, support, providers, and keep office operations running smoothly.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAble to accurately register and schedule patients, print documents to include the provider's daily scheduleEnsures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms.Able to process the ordering of clinical supplies in accordance with practice standards.Demonstrates an understanding of Quality Assurance/Quality Control standards; completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE. Administers injections, EKG's, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician.Understands how to determine patient eligibility using programs such as Medicaid EVS; can consistently identify when a patient is in need of a referral and/or preauthorization.Answers and screens office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient's protected health information.Accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record. Accessing patient record information only as it directly pertains to the performance of work duties.Able to obtain patient vital signs and properly document them in the patient's medical record. Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary.Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experiencePerforms other projects and duties as assigned.Educational/Experience Requirements:High School diploma or equivalent.One year of clerical/billing experience in a medical office setting.Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines and other medical equipment as required by the medical practice. RequiredLicense/Certifications:CMA, RMA or AAMA (through an approved/accredited organization) preferredIf serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.Current American Heart Association Health Care Provider CPR certification is required.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy DutyThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Medical Assistant- River Family Physicians/ Full-time/ 8:00 am - 4:30 pm
Position Objective:Medical Assistants perform a variety of administrative and clinical tasks to help provide care to patients, support, providers, and keep office operations running smoothly.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAble to accurately register and schedule patients, print documents to include the provider's daily scheduleEnsures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms.Able to process the ordering of clinical supplies in accordance with practice standards.Demonstrates an understanding of Quality Assurance/Quality Control standards; completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE. Administers injections, EKG's, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician.Understands how to determine patient eligibility using programs such as Medicaid EVS; can consistently identify when a patient is in need of a referral and/or preauthorization.Answers and screens office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient's protected health information.Accurate, complete, and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record. Accessing patient record information only as it directly pertains to the performance of work duties.Able to obtain patient vital signs and properly document them in the patient's medical record. Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary.Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experiencePerforms other projects and duties as assigned.Educational/Experience Requirements:High School diploma or equivalent.One year of clerical/billing experience in a medical office setting.Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines and other medical equipment as required by the medical practice. RequiredLicense/Certifications:CMA, RMA or AAMA (through an approved/accredited organization) preferredIf serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.Current American Heart Association Health Care Provider CPR certification is required.Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.Physical Demands – Heavy DutyThe physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Health Information Tehcnician I
Position Objective:The primary responsibility of the Health Information Technician I is the accurate entry of scanned documents to the electronic health record and customer service for both internal and external customers for the Health Information Management department through incoming calls, email, and visitors to the department. The Health Information Technician is responsible for the maintenance, storage, retrieval and release of the electronic health record in a manner consistent with medical, administrative, ethical, legal regulatory and HIPAA requirements.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAcquires clinical and administrative documentation for the legal medical record through daily rounds of patient care areas. Verifies receipt of hard copy patient records by comparing discharge patient list to hard copy documents received. Updates and verifies accuracy of missing charts list daily.Prepares documents for scanning according to department standard. Scans and indexes all document types to the correct patient, encounter, and document type. Performs real-time initial quality assessment on scanned records.Apply appropriate flags to records as requested in accordance with department policy.Ensures that any task started during scheduled shift is completed by end of shift or appropriate handoff is made to next shift. Seeks assistance and support when appropriate.Provides front desk and phone coverage as appropriate for scheduled shift. Demonstrated ability to utilize transcription tracking system to research reports and update status when required. Distributes incoming mail according to department standard.Records all requests for copies of medical records within the electronic health record (EHR) and provides records in electronic format whenever possible. Responds to urgent external requests for patient records for continuing care and Medicare appeals. Retrieve appropriate documentation from multiple source systems to ensure legal medical record is complete. Release of records must be compliant with Anne Arundel Health System guidelines and state and federal laws.Review and follow through on all incoming requests from patients, other healthcare providers and insurance representatives regarding information on admission and discharge dates. Request, receive and return medical records through off-site storage on line ordering system.Process/distribute provider copies of transcribed reports including Endoscopy reports.Accurately updates internal dashboards in a timely manner as requested.Educational/Experience Requirements:High school diploma or GED equivalent.Six months’ health information management experience in an electronic health record environment or RHIT/RHIA eligible preferred.Medical terminology and knowledge of Microsoft Excel (import, export, graphs, pivot tables), Word and Outlook is preferred.Previous experience in document management (preparing, scanning, indexing, quality assurance), customer communication, and regulatory requirements related to the legal medical record is preferred.Familiarity with Epic, Hyland OnBase, as well as previous data entry experience is preferred.RequiredLicense/Certifications:Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands – MediumMedium: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Alternating periods of extended walking and sitting with computer/keyboard work.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Health Information Tehcnician I
Position Objective:The primary responsibility of the Health Information Technician I is the accurate entry of scanned documents to the electronic health record and customer service for both internal and external customers for the Health Information Management department through incoming calls, email, and visitors to the department. The Health Information Technician is responsible for the maintenance, storage, retrieval and release of the electronic health record in a manner consistent with medical, administrative, ethical, legal regulatory and HIPAA requirements.Essential Job Duties:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsAcquires clinical and administrative documentation for the legal medical record through daily rounds of patient care areas. Verifies receipt of hard copy patient records by comparing discharge patient list to hard copy documents received. Updates and verifies accuracy of missing charts list daily.Prepares documents for scanning according to department standard. Scans and indexes all document types to the correct patient, encounter, and document type. Performs real-time initial quality assessment on scanned records.Apply appropriate flags to records as requested in accordance with department policy.Ensures that any task started during scheduled shift is completed by end of shift or appropriate handoff is made to next shift. Seeks assistance and support when appropriate.Provides front desk and phone coverage as appropriate for scheduled shift. Demonstrated ability to utilize transcription tracking system to research reports and update status when required. Distributes incoming mail according to department standard.Records all requests for copies of medical records within the electronic health record (EHR) and provides records in electronic format whenever possible. Responds to urgent external requests for patient records for continuing care and Medicare appeals. Retrieve appropriate documentation from multiple source systems to ensure legal medical record is complete. Release of records must be compliant with Anne Arundel Health System guidelines and state and federal laws.Review and follow through on all incoming requests from patients, other healthcare providers and insurance representatives regarding information on admission and discharge dates. Request, receive and return medical records through off-site storage on line ordering system.Process/distribute provider copies of transcribed reports including Endoscopy reports.Accurately updates internal dashboards in a timely manner as requested.Educational/Experience Requirements:High school diploma or GED equivalent.Six months’ health information management experience in an electronic health record environment or RHIT/RHIA eligible preferred.Medical terminology and knowledge of Microsoft Excel (import, export, graphs, pivot tables), Word and Outlook is preferred.Previous experience in document management (preparing, scanning, indexing, quality assurance), customer communication, and regulatory requirements related to the legal medical record is preferred.Familiarity with Epic, Hyland OnBase, as well as previous data entry experience is preferred.RequiredLicense/Certifications:Working Conditions, Equipment, Physical Demands:There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.Physical Demands – MediumMedium: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Alternating periods of extended walking and sitting with computer/keyboard work.The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Office Assistant II: AAMG PT-Bowie / Full-time/ schedule varies w/rotating Sat.
Essential Functions:Obtains necessary authorization/referral to ensure insurance requirements are met and verifies the information is entered correctly into EPIC/Athena.Makes suggestions for improvement to front office operations. Participates in and contributes to the implementation of system improvements.Participates with training new office assistants.Coordinates patient appointments, facilitates financial issues, and clinical issues based on designated guidelines..Managing workques/work buckets for each clinic as designated by the supervisor. .Minimum Required Education: High School diploma.Minimum Required Experience: Medical insurance knowledge preferred.Working Conditions/Physical Requirements:Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Office Assistant II: AAMG PT-Bowie / Full-time/ schedule varies w/rotating Sat.
Essential Functions:Obtains necessary authorization/referral to ensure insurance requirements are met and verifies the information is entered correctly into EPIC/Athena.Makes suggestions for improvement to front office operations. Participates in and contributes to the implementation of system improvements.Participates with training new office assistants.Coordinates patient appointments, facilitates financial issues, and clinical issues based on designated guidelines..Managing workques/work buckets for each clinic as designated by the supervisor. .Minimum Required Education: High School diploma.Minimum Required Experience: Medical insurance knowledge preferred.Working Conditions/Physical Requirements:Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
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It is our goal to ensure equity, increase and cultivate diversity, and inspire inclusion in a way that allows remarkable progress to occur and encourages everyone to bring their whole selves to the AAMC experience.

   

 

Employee Wellbeing:

At AAMC, we value our employees, and want them to be happy and healthy. AAMC employees enjoy the benefit of a multitude of wellbeing initiatives, including social outings, healthy cooking classes with AAMC dietitians and partnerships with educational institutions to further their education -- just to name a few things.