Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Vice President, Product Development, Bundling
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleVice President, Product Development, BundlingOverview:The VP, Product Development for Bundling will have overall end-to-end responsibility for the full cycle product development in support of driving success for the bundling initiative globally. This role will be responsible for driving the execution against one the organization's top priorities. He/she will look horizontally across existing Mastercard assets to package global/multi-region solutions which address customer needs. This is a transformation from single product sales to configurable solutions which means multiple internal processes will need to be adjusted to allow bundle enablement. The position plays a critical role in our ability to drive and deliver differentiation within the issuer, merchant, and acceptance community resulting in better relationships, preference and revenue. Role:The VP, Bundling Product Development, will lead the development and commercialization of configurable and pre-determined bundles. Infrastructure support will be required, as today bundles can be difficult to implement and service. Bundles will not be absorbed by issuers unless we make execution easy for them and processors. This includes defining and developing the strategic framework, use cases, project plans, business constructs, and models for building break-out revenue businesses successfully. Once achieved, we will demonstrate to customers the full value of our services, showcase our truly digital capabilities, drive differentiation, and speed to revenue. This role requires an individual who is comfortable with ambiguity and thrives on breaking entirely new ground. She/He should be an excellent communicator and collaborator, and have a strong flair for product developmentResponsibilities:* Responsible for developing inspiring Bundling platform/product visions, derived from business needs, market opportunities, and technology trends* Support and deliver the Bundling concept through idea generation, concept validation, defining product requirements; interacting with platforms and development during product development life-cycle.* Develop a product road map that incorporates regional/global market demands, customer experience improvements, delivers against company objectives and drives revenue targets. * Partner with technology teams to define the desired user experience, product features and product releases that provide company and customer value.* Conduct market research including working across multiple product lines to understand target audience needs and issues.* Provide support and technical product knowledge to sales and customer facing teams with communication and training on product functionality and enhancements in sales, on-boarding and support cycles* Demonstrates and executes thought-leadership, product/technology development expertise and strong project management skills in the integration of technology into new product and service solutions* Deliver platform products and associated artifacts that set the standard for engineering excellence* Define API standards needed for Products to 'plug into' the bundling engine* Develop new platform capabilities to create, build, and deliver Bundles* Develop bundle configuration/ customization capabilityAll About You:* Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly* Extensive experience delivering technical platform products * Comprehensive experience in agile delivery methodologies* Proven success at synthesizing products and services from multiple functional areas into compelling value propositions that align with customer needs on a global level* Strong passion for and knowledge/expertise of technology, payments, business payments; strong desire to always be learning* Strong analytical skills; ability to solve problems quickly, establish frameworks, think on your feet and generalize solutions* Excellent oral and written communication skills, tailored for a wide variety of audiences* Ability to build relationships and influence across all levels of an organization* Forward-thinking, with ability to deliver creative approaches to solve business pain points* Strategic thinker with bias for action* Desire to work in a fast-paced, results driven environment with multiple responsibilities* Bachelor's degree required, Advanced degree preferred* B2B product life-cycle experience is preferredMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Vice President, Product Development, Bundling
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleVice President, Product Development, BundlingOverview:The VP, Product Development for Bundling will have overall end-to-end responsibility for the full cycle product development in support of driving success for the bundling initiative globally. This role will be responsible for driving the execution against one the organization's top priorities. He/she will look horizontally across existing Mastercard assets to package global/multi-region solutions which address customer needs. This is a transformation from single product sales to configurable solutions which means multiple internal processes will need to be adjusted to allow bundle enablement. The position plays a critical role in our ability to drive and deliver differentiation within the issuer, merchant, and acceptance community resulting in better relationships, preference and revenue. Role:The VP, Bundling Product Development, will lead the development and commercialization of configurable and pre-determined bundles. Infrastructure support will be required, as today bundles can be difficult to implement and service. Bundles will not be absorbed by issuers unless we make execution easy for them and processors. This includes defining and developing the strategic framework, use cases, project plans, business constructs, and models for building break-out revenue businesses successfully. Once achieved, we will demonstrate to customers the full value of our services, showcase our truly digital capabilities, drive differentiation, and speed to revenue. This role requires an individual who is comfortable with ambiguity and thrives on breaking entirely new ground. She/He should be an excellent communicator and collaborator, and have a strong flair for product developmentResponsibilities:* Responsible for developing inspiring Bundling platform/product visions, derived from business needs, market opportunities, and technology trends* Support and deliver the Bundling concept through idea generation, concept validation, defining product requirements; interacting with platforms and development during product development life-cycle.* Develop a product road map that incorporates regional/global market demands, customer experience improvements, delivers against company objectives and drives revenue targets. * Partner with technology teams to define the desired user experience, product features and product releases that provide company and customer value.* Conduct market research including working across multiple product lines to understand target audience needs and issues.* Provide support and technical product knowledge to sales and customer facing teams with communication and training on product functionality and enhancements in sales, on-boarding and support cycles* Demonstrates and executes thought-leadership, product/technology development expertise and strong project management skills in the integration of technology into new product and service solutions* Deliver platform products and associated artifacts that set the standard for engineering excellence* Define API standards needed for Products to 'plug into' the bundling engine* Develop new platform capabilities to create, build, and deliver Bundles* Develop bundle configuration/ customization capabilityAll About You:* Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly* Extensive experience delivering technical platform products * Comprehensive experience in agile delivery methodologies* Proven success at synthesizing products and services from multiple functional areas into compelling value propositions that align with customer needs on a global level* Strong passion for and knowledge/expertise of technology, payments, business payments; strong desire to always be learning* Strong analytical skills; ability to solve problems quickly, establish frameworks, think on your feet and generalize solutions* Excellent oral and written communication skills, tailored for a wide variety of audiences* Ability to build relationships and influence across all levels of an organization* Forward-thinking, with ability to deliver creative approaches to solve business pain points* Strategic thinker with bias for action* Desire to work in a fast-paced, results driven environment with multiple responsibilities* Bachelor's degree required, Advanced degree preferred* B2B product life-cycle experience is preferredMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
VP, Product Development and Innovation
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleVP, Product Development and InnovationOverviewThe VP Platform Product Development and Innovation will be focused on development of products designed to mitigate fraud while optimizing revenue and customer experiences for our customers and cardholders. This role will be responsible for leading a team of solution architects responsible for alignment of product roadmap planning, business objectives and technology deliverables for services with significant revenue objectives. These services all operate on our strategic decision management platform (DMP) that is designed to provide intelligent services responsible for a large spectrum of capabilities ranging from large scale fraud prevention to fraud detection and transaction decisioning services. These current include flagship services such as Safety Net, Decision Intelligence, Fraud Rule Manager, Consumer Controls, Stand-In, Mastercom and others. Role* Lead a team of business solution architects responsible for working collaboratively with Enterprise Security Services product teams and Mastercard Operations & Technology teams to ensure development and alignment of associated service roadmaps with business objectives and technology deliverables. These will include both enhancements to existing services, as well as development and strategies for new services.* Provide thought leadership, product/technology development expertise, strong project management and people management skills in support of the creation, alignment, planning, design and delivery of decision management platform roadmap activities. These critical activities are foundational to ensure delivery of service roadmaps, overall platform enhancements and other strategic initiatives.* Responsible for quarterly planning for all related ESS services and platform initiatives. * Collaboration with platform strategy and data science teams around intelligence roadmap and data strategy efforts for integration into platform and service planning initiatives.* Act as a subject matter expert on platform capabilities for ideation sessions with the product owners, ESS leadership, and others as required. All About You* Demonstrated ability to communicate clearly across both business and technical teams to ensure a common understanding of requirements and objectives. * Proven success at synthesizing product, service and technical objectives from multiple sources into plans that meet a comprehensive set of business objectives and commitments. * Demonstrated understanding of the Scaled Agile Framework (SAFe)* Proven people management skills * Proven technical background with experience in payments, fraud and high availability systems* Comfortable working in a fast pace, highly dynamic environment. Ability to manage multiple efforts in parallel. * Demonstrated ability to provide direction based on clear thinking and sound judgment to assure appropriate business outcomes of large, complex and dynamic projects* Knowledgeable of Mastercard products & services or the payments/card industry* Prior experience working in high performing business cultures* BS/BA degree; knowledgeable in the product technology space-MBA or equivalent is a plus* Some travel may be requiredMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
VP, Product Development and Innovation
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleVP, Product Development and InnovationOverviewThe VP Platform Product Development and Innovation will be focused on development of products designed to mitigate fraud while optimizing revenue and customer experiences for our customers and cardholders. This role will be responsible for leading a team of solution architects responsible for alignment of product roadmap planning, business objectives and technology deliverables for services with significant revenue objectives. These services all operate on our strategic decision management platform (DMP) that is designed to provide intelligent services responsible for a large spectrum of capabilities ranging from large scale fraud prevention to fraud detection and transaction decisioning services. These current include flagship services such as Safety Net, Decision Intelligence, Fraud Rule Manager, Consumer Controls, Stand-In, Mastercom and others. Role* Lead a team of business solution architects responsible for working collaboratively with Enterprise Security Services product teams and Mastercard Operations & Technology teams to ensure development and alignment of associated service roadmaps with business objectives and technology deliverables. These will include both enhancements to existing services, as well as development and strategies for new services.* Provide thought leadership, product/technology development expertise, strong project management and people management skills in support of the creation, alignment, planning, design and delivery of decision management platform roadmap activities. These critical activities are foundational to ensure delivery of service roadmaps, overall platform enhancements and other strategic initiatives.* Responsible for quarterly planning for all related ESS services and platform initiatives. * Collaboration with platform strategy and data science teams around intelligence roadmap and data strategy efforts for integration into platform and service planning initiatives.* Act as a subject matter expert on platform capabilities for ideation sessions with the product owners, ESS leadership, and others as required. All About You* Demonstrated ability to communicate clearly across both business and technical teams to ensure a common understanding of requirements and objectives. * Proven success at synthesizing product, service and technical objectives from multiple sources into plans that meet a comprehensive set of business objectives and commitments. * Demonstrated understanding of the Scaled Agile Framework (SAFe)* Proven people management skills * Proven technical background with experience in payments, fraud and high availability systems* Comfortable working in a fast pace, highly dynamic environment. Ability to manage multiple efforts in parallel. * Demonstrated ability to provide direction based on clear thinking and sound judgment to assure appropriate business outcomes of large, complex and dynamic projects* Knowledgeable of Mastercard products & services or the payments/card industry* Prior experience working in high performing business cultures* BS/BA degree; knowledgeable in the product technology space-MBA or equivalent is a plus* Some travel may be requiredMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Employee Relations
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Employee RelationsOverview* Assist in the development and delivery of employee relations strategies, guidelines and procedures* Experienced in collaborating with senior stakeholders to identify and execute analytically -based solutions for HR and the business* Utilize sophisticated approaches to gain deeper understanding and insight about what is happening across a range of people metrics * Provide documented data analysis, astute insight, clarity and commentary using knowledge of the aligned HR topicsRole* Experienced in using and leveraging case management and other systems to deliver metrics to the business* Provide and manage periodic reporting to relevant senior stakeholders* Partner with control functions on relevant investigations, outcomes and HR reporting * Investigate and support investigations of employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related issues across regions* Ability to establish strong cross-functional relationships at all levels and geographies* Partner with relevant control functions on investigations and outcomes * Proven project management skills with demonstrated ability to manage global projectAll About You* Bachelors or Masters level degree * Professional experience in translating ideas into solutions and implementing them efficiently and effectively* Strong investigative skills* Strong analytical and problem solving skills with ability to organize and analyze data.* Ability to listen, but also to persuasively convey opinions and recommendations both in speaking and writing.* Excellent interpersonal skills with demonstrated patience, tact, and respect* Exceptional detail and follow-up skills* Excellent verbal and written communication skills* Extensive experience using Excel, Access, PowerPoint (experience using visualizationMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Employee Relations
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Employee RelationsOverview* Assist in the development and delivery of employee relations strategies, guidelines and procedures* Experienced in collaborating with senior stakeholders to identify and execute analytically -based solutions for HR and the business* Utilize sophisticated approaches to gain deeper understanding and insight about what is happening across a range of people metrics * Provide documented data analysis, astute insight, clarity and commentary using knowledge of the aligned HR topicsRole* Experienced in using and leveraging case management and other systems to deliver metrics to the business* Provide and manage periodic reporting to relevant senior stakeholders* Partner with control functions on relevant investigations, outcomes and HR reporting * Investigate and support investigations of employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related issues across regions* Ability to establish strong cross-functional relationships at all levels and geographies* Partner with relevant control functions on investigations and outcomes * Proven project management skills with demonstrated ability to manage global projectAll About You* Bachelors or Masters level degree * Professional experience in translating ideas into solutions and implementing them efficiently and effectively* Strong investigative skills* Strong analytical and problem solving skills with ability to organize and analyze data.* Ability to listen, but also to persuasively convey opinions and recommendations both in speaking and writing.* Excellent interpersonal skills with demonstrated patience, tact, and respect* Exceptional detail and follow-up skills* Excellent verbal and written communication skills* Extensive experience using Excel, Access, PowerPoint (experience using visualizationMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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