Mastercard
For nearly 50 years, we've been using our technology and expertise to make payments safer, simpler and smarter.
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About Mastercard

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Our Vision: A World Beyond Cash™  

Our Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Priceless Possibilities

Life at Mastercard

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At Mastercard, we thrive on innovation so we can change the way the world pays and gets paid. This commitment has allowed us to attract and retain employees who like to work in a creative, challenging environment.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

Our Global Diversity Office provides a framework that supports business processes and procedures by considering, integrating and leveraging diversity globally.

Opportunities at Mastercard

Senior Analyst, Product Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Analyst, Product ManagementOverviewNew Payment Flows is a new team established in North America (NAM) to develop breakthrough business opportunities/revenue flow and bring them to market. Our focus is business payments - an area which is ripe for disruption and innovation, valued at over $25 trillion in NAM alone and the ideal opportunity to capitalize on both our Vocalink acquisition and the US and Canadian shift to real-time payments. Because our mandate is so unique and innovative, our team scope is broad and includes product strategy, product development, product go-to-market planning/execution, customer needs identification, and product sales.The Senior Analyst, Real-Time Payments (RTP) Market Product Management, will support development of the product strategy and roadmap, go-to market and marketing plans, and requirements definition for pilot and MVP builds for new business applications. To begin, this individual will help support a new product that will enable small businesses to get paid in a faster, simpler, and safer way. In the future, this individual will also help to evolve this product construct to deepen the value delivered for small businesses, as well as to help identify and commercialize new payment solutions that pave the way for the future of the Mastercard RTP business. This role requires an individual who is comfortable with working in a startup fashion within a broader corporate umbrella. They should be an excellent communicator and collaborator, have strong project management skills, and be willing to roll up their sleeves for both planning and execution. In addition to focusing on the small business product, they will also support cross-application initiatives like market research and marketing activations for new product launches more broadly on the team. Role* Conduct user, market, and competitive research, applying findings to assess new ideas/concepts and advance product strategy and roadmap* Work cross-functionally with product leads, internal partners, and subject matter experts to support feature requirements definition and business case development* Help to formulate and execute a robust go-to-market plan, including working closely with Marketing to deliver on marketing activations for trade shows, conferences, digital channels, etc.* Provide internal and external sales enablement support, such as for client meetings and executive presentations* Responsible for tracking relevant industry news and packaging distilled insights into a newsletter for distribution across the New Payment Flows team All About You* Self-motivated with a proven track record of delivering success while operating in a team and/or cross functional environment* Strong passion for technology, payments, business payments; strong desire to always be learning* Analytical and problem solving skills with an ability to identify key issues, structure analysis and provide recommendations effectively* Excellent oral and written communication, analytical, and project management skills* Bachelor's degree required* Will be based primarily in Purchase, with flexibility to work from your home officeMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Senior Analyst, Product Management
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleSenior Analyst, Product ManagementOverviewNew Payment Flows is a new team established in North America (NAM) to develop breakthrough business opportunities/revenue flow and bring them to market. Our focus is business payments - an area which is ripe for disruption and innovation, valued at over $25 trillion in NAM alone and the ideal opportunity to capitalize on both our Vocalink acquisition and the US and Canadian shift to real-time payments. Because our mandate is so unique and innovative, our team scope is broad and includes product strategy, product development, product go-to-market planning/execution, customer needs identification, and product sales.The Senior Analyst, Real-Time Payments (RTP) Market Product Management, will support development of the product strategy and roadmap, go-to market and marketing plans, and requirements definition for pilot and MVP builds for new business applications. To begin, this individual will help support a new product that will enable small businesses to get paid in a faster, simpler, and safer way. In the future, this individual will also help to evolve this product construct to deepen the value delivered for small businesses, as well as to help identify and commercialize new payment solutions that pave the way for the future of the Mastercard RTP business. This role requires an individual who is comfortable with working in a startup fashion within a broader corporate umbrella. They should be an excellent communicator and collaborator, have strong project management skills, and be willing to roll up their sleeves for both planning and execution. In addition to focusing on the small business product, they will also support cross-application initiatives like market research and marketing activations for new product launches more broadly on the team. Role* Conduct user, market, and competitive research, applying findings to assess new ideas/concepts and advance product strategy and roadmap* Work cross-functionally with product leads, internal partners, and subject matter experts to support feature requirements definition and business case development* Help to formulate and execute a robust go-to-market plan, including working closely with Marketing to deliver on marketing activations for trade shows, conferences, digital channels, etc.* Provide internal and external sales enablement support, such as for client meetings and executive presentations* Responsible for tracking relevant industry news and packaging distilled insights into a newsletter for distribution across the New Payment Flows team All About You* Self-motivated with a proven track record of delivering success while operating in a team and/or cross functional environment* Strong passion for technology, payments, business payments; strong desire to always be learning* Analytical and problem solving skills with an ability to identify key issues, structure analysis and provide recommendations effectively* Excellent oral and written communication, analytical, and project management skills* Bachelor's degree required* Will be based primarily in Purchase, with flexibility to work from your home officeMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Technical Product Management - Consumer Applications
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Technical Product Management - Consumer ApplicationsOverviewThe Consumer Payment Applications Technology team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The primary goal of this group is to collaborate with colleagues across functions to embed real-time payments into Mastercard's DNA by expanding digital acceptance while integrating with existing products and solutions. The team oversees the end-to-end cross functional Solution Architecture, Delivery governance & Operational readiness of new Products. The team participates along with its product partners in evaluating new market opportunities, M&A targets, and new strategic investment & partnership opportunities.Role* The Director, Product Management Technical will be responsible for driving real-time payments products across the phases of the technology program lifecycle. * In particular, this role will focus on managing strategic technology integrations and initiatives that span the organization and geographies in support of a broad business goal.* Participate in internal as well as partner engagements, develop a deep understanding of the business, and work across teams and platforms to integrate technology solutions that solve for specific business needs.* Evaluate the customer experience, product build, and technical delivery processes for the solutions being built.* Identify opportunities for internal or external partnerships/investments to facilitate development of the solution in a more timely or cost-effective manner.* Be accountable for achieving program objectives for initiatives across the Create, Build, and Run phases. * Operate across teams and platforms overseeing the gaps between internal organizations, processes, and systems, while removing all blocking issues leading to a successful delivery of the solution or product.* Collaborate with customers and technology teams to influence initiative prioritization and allocation of development resources.* Drive mindful discussion with business and technical stakeholders that lead to timely decisions.* Make smart trade-off decisions balancing effort, delivery timelines, features, and technical constraints. All About You* The ideal candidate will have:* In-depth experience with a variety of digital payment types and solutions. * Direct experience in real-time / ACH payments or banking industries would be ideal.* Moderate understanding of web services, banking systems, and backend technical processes.* Ability to mix technical knowledge with practical real world experience to bridge between business and technology. * General understanding of Mastercard's sales process to traditional customers (Financial Institutions) as well Non-Financial Institution customers (technology partners).* Excellent oral and written communication, negotiation, project management, and matrix-management skills are critical.* Ability to influence internal and external business partners * Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.* Attention to detail* Self-motivated with a proven track record of delivering success while operating within a team environment * Embody the Mastercard leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.* Bachelor's degree required, having an MBA is a plusMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Director, Technical Product Management - Consumer Applications
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleDirector, Technical Product Management - Consumer ApplicationsOverviewThe Consumer Payment Applications Technology team was created to establish Mastercard as the frontrunner in the fast-evolving real-time payments space, and to position Mastercard to be able to incubate the development of new payment flows. The primary goal of this group is to collaborate with colleagues across functions to embed real-time payments into Mastercard's DNA by expanding digital acceptance while integrating with existing products and solutions. The team oversees the end-to-end cross functional Solution Architecture, Delivery governance & Operational readiness of new Products. The team participates along with its product partners in evaluating new market opportunities, M&A targets, and new strategic investment & partnership opportunities.Role* The Director, Product Management Technical will be responsible for driving real-time payments products across the phases of the technology program lifecycle. * In particular, this role will focus on managing strategic technology integrations and initiatives that span the organization and geographies in support of a broad business goal.* Participate in internal as well as partner engagements, develop a deep understanding of the business, and work across teams and platforms to integrate technology solutions that solve for specific business needs.* Evaluate the customer experience, product build, and technical delivery processes for the solutions being built.* Identify opportunities for internal or external partnerships/investments to facilitate development of the solution in a more timely or cost-effective manner.* Be accountable for achieving program objectives for initiatives across the Create, Build, and Run phases. * Operate across teams and platforms overseeing the gaps between internal organizations, processes, and systems, while removing all blocking issues leading to a successful delivery of the solution or product.* Collaborate with customers and technology teams to influence initiative prioritization and allocation of development resources.* Drive mindful discussion with business and technical stakeholders that lead to timely decisions.* Make smart trade-off decisions balancing effort, delivery timelines, features, and technical constraints. All About You* The ideal candidate will have:* In-depth experience with a variety of digital payment types and solutions. * Direct experience in real-time / ACH payments or banking industries would be ideal.* Moderate understanding of web services, banking systems, and backend technical processes.* Ability to mix technical knowledge with practical real world experience to bridge between business and technology. * General understanding of Mastercard's sales process to traditional customers (Financial Institutions) as well Non-Financial Institution customers (technology partners).* Excellent oral and written communication, negotiation, project management, and matrix-management skills are critical.* Ability to influence internal and external business partners * Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard.* Attention to detail* Self-motivated with a proven track record of delivering success while operating within a team environment * Embody the Mastercard leadership principles: demonstrate courage & resolution; encourage teamwork, integration, & inclusion; execute the global strategy; inspire & empower; operate with a sense of urgency.* Bachelor's degree required, having an MBA is a plusMastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Engineer, BizOps
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleEngineer, BizOpsThe ITSM Scrum and Reporting Engineer, BizOps is responsible for developing and creating reporting for incident, problem, change, work order and other areas for the Service Operations team.In addition, the role supports program management activities and reporting on project progress through internal tools.Major responsibilities:Help manage projects, prioritization of asks, and course correct as needed. Provide reporting on team availability and capacity.Lead weekly (or more often) meetings to address priorities and project needs.Develop, monitor and execute weekly/monthly reporting for frequent data sharing.Coordinate and lead executive-level technical calls (as needed) to address incidents and facilitate troubleshooting in real time.Do you have experience working with Remedy and other data visualization tools?Do you love data and take pride in generating the reporting that can be easily understood and consumed?Can you easily turn tech talk into something that can be consumed by internal stakeholders or customers?Do you have experience improving processes and carrying out corresponding reporting?Are you an Investigator who finds research the most important part of the project?Skills/ Abilities:Agile Development (Foundational/Advanced)Effective Collaboration Skills (Advanced)IT Service Management (Foundational)IT Security (Foundational)Data Visualization (Advanced)Understand Key Customer Needs (Intermediate)User Experience (Intermediate)Writing Skills (Advanced)Education:Bachelor's degree in a related field or equivalent combination of experience and education.Knowledge / Experience:Understanding of ITIL standardsExperience in working operations or communication effortsExcellent communicatorInterpreting data and turning it into informationStrong attention to detailPossess flexibility and willingness to learn new skills/toolsExperience in customer support rolesTrack record of effective communication and interpersonal skillsExperience with defining, supporting and delivering on long-term strategiesRoleLeverage available communication and reporting tools (such as ALM, DOMO, Outlook, etc.) and processes to generate and compose notifications to a variety of audiences.Help with prioritization of projects, current status, and tracking.Meticulously train team members on the utilization of data visualization andtechnical tools.Regularly communicate/interact with executives, technical leads, and other internal partners.All About YouBachelor's Degree or equivalent work experience.Superior customer service, collaboration and critical thinking skills.Experience with Domo, Remedy/BMC and other data visualization/reporting and ITIL tools.Impeccable writing skills, communication and presentation skills.Ability to interact with customers, technical teams, and various levels of leadership with attention to detail and professionalism.Manage expectations of key stakeholders around prioritization of projects.Possess excellent interpersonal skills and the ability to perform duties independently.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Engineer, BizOps
Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.Job TitleEngineer, BizOpsThe ITSM Scrum and Reporting Engineer, BizOps is responsible for developing and creating reporting for incident, problem, change, work order and other areas for the Service Operations team.In addition, the role supports program management activities and reporting on project progress through internal tools.Major responsibilities:Help manage projects, prioritization of asks, and course correct as needed. Provide reporting on team availability and capacity.Lead weekly (or more often) meetings to address priorities and project needs.Develop, monitor and execute weekly/monthly reporting for frequent data sharing.Coordinate and lead executive-level technical calls (as needed) to address incidents and facilitate troubleshooting in real time.Do you have experience working with Remedy and other data visualization tools?Do you love data and take pride in generating the reporting that can be easily understood and consumed?Can you easily turn tech talk into something that can be consumed by internal stakeholders or customers?Do you have experience improving processes and carrying out corresponding reporting?Are you an Investigator who finds research the most important part of the project?Skills/ Abilities:Agile Development (Foundational/Advanced)Effective Collaboration Skills (Advanced)IT Service Management (Foundational)IT Security (Foundational)Data Visualization (Advanced)Understand Key Customer Needs (Intermediate)User Experience (Intermediate)Writing Skills (Advanced)Education:Bachelor's degree in a related field or equivalent combination of experience and education.Knowledge / Experience:Understanding of ITIL standardsExperience in working operations or communication effortsExcellent communicatorInterpreting data and turning it into informationStrong attention to detailPossess flexibility and willingness to learn new skills/toolsExperience in customer support rolesTrack record of effective communication and interpersonal skillsExperience with defining, supporting and delivering on long-term strategiesRoleLeverage available communication and reporting tools (such as ALM, DOMO, Outlook, etc.) and processes to generate and compose notifications to a variety of audiences.Help with prioritization of projects, current status, and tracking.Meticulously train team members on the utilization of data visualization andtechnical tools.Regularly communicate/interact with executives, technical leads, and other internal partners.All About YouBachelor's Degree or equivalent work experience.Superior customer service, collaboration and critical thinking skills.Experience with Domo, Remedy/BMC and other data visualization/reporting and ITIL tools.Impeccable writing skills, communication and presentation skills.Ability to interact with customers, technical teams, and various levels of leadership with attention to detail and professionalism.Manage expectations of key stakeholders around prioritization of projects.Possess excellent interpersonal skills and the ability to perform duties independently.Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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