NFP
We are an independent insurance broker and consultant. We provide property & casualty insurance, corporate benefits, and A LOT more!
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Putting People First

Healthy workplaces are built with employees who feel comfortable speaking up and expressing their thoughts, questions and concerns.

At NFP, our passion is building strong personal relationships based on trust, transparency and active communication to create the best possible work environment for our employees and deliver the best possible solutions to our clients.

 

A successful workforce drives business results by providing multiple perspectives to problems.

 

At NFP we bring new ideas to the table, listen to each other, promote each other’s ideas and tackle the tough stuff together to innovate and grow across recruitment, retention and culture, celebrating and bolstering individuality throughout our workforce through our Diversity and Inclusion and Women in Leadership panels.

 

“We must fiercely protect our core principles of being personal, genuinely caring for one another, developing one another and celebrating each other’s success.”

— Doug Hammond, Chairman and CEO

 

“Our respect for one another because of – not in spite of – our differences and walks of life is what makes NFP great. It’s the respect that feeds the bold ideas that thrust us forward into a bright and prosperous future.”

— Kim Davis, Chief Diversity & Inclusion Officer 

 

Career Opportunities

Commercial Lines Account Manager II
Summary: The Account Manager II is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The position requires day to day client servicing for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The Account Manager II will manage the renewal and marketing process, and prepare materials for presentations and communications, in collaboration with their more senior team members. Work is completed with a significant amount of independent discretion. While in this role, this person should be developing relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients. In addition to managing their own clients, may also continue to support the Account Management Team as assigned.Essential Duties and Responsibilities: Works proactively to develop relationships with carrier and client contacts; may take active role in meetingsPrepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come in. First draft of renewal presentation.Takes the lead on reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive. Begins to communicate directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive.Creates and maintains client files in accordance with office procedures. May be responsible for keeping client policy records in the agency management system.First line of answering billing questions from clients and insurance company personnel with assistance from Accounting Dept. when necessary.Knowledge, Skills, and/or Abilities: Highly organized with excellent verbal and written communication skills.Self-confident to make sound independent decisionsAbility to successfully interact with a variety of people and function well both in a team environment and autonomously.Ability to handle situations in a calm, courteous and professional mannerCustomer focused to establish and maintain effective relationshipsIntermediate level of experience in Microsoft Office products, specifically Word, Excel and OutlookAbility to prioritize multiple tasks to meet deadlinesMust be able to read, analyze and reconcile financial reportsPossess strong analytical and problem solving skillsSharp attention to detail, decision making skills, and problem resolutionFlexibility and adaptability to changing priorities, deadlines and technology.Education and/or Experience: Associates degree (or equivalent), and BA/BS preferredMore than 3 years’ client service and/or industry and product line experience.Certificates, Licenses, Registration: P&C Insurance License required.Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.
Commercial Lines Account Manager II
Summary: The Account Manager II is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The position requires day to day client servicing for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The Account Manager II will manage the renewal and marketing process, and prepare materials for presentations and communications, in collaboration with their more senior team members. Work is completed with a significant amount of independent discretion. While in this role, this person should be developing relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients. In addition to managing their own clients, may also continue to support the Account Management Team as assigned.Essential Duties and Responsibilities: Works proactively to develop relationships with carrier and client contacts; may take active role in meetingsPrepare and send the request for proposals to applicable insurance carriers and spreadsheets results as they come in. First draft of renewal presentation.Takes the lead on reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive. Begins to communicate directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive.Creates and maintains client files in accordance with office procedures. May be responsible for keeping client policy records in the agency management system.First line of answering billing questions from clients and insurance company personnel with assistance from Accounting Dept. when necessary.Knowledge, Skills, and/or Abilities: Highly organized with excellent verbal and written communication skills.Self-confident to make sound independent decisionsAbility to successfully interact with a variety of people and function well both in a team environment and autonomously.Ability to handle situations in a calm, courteous and professional mannerCustomer focused to establish and maintain effective relationshipsIntermediate level of experience in Microsoft Office products, specifically Word, Excel and OutlookAbility to prioritize multiple tasks to meet deadlinesMust be able to read, analyze and reconcile financial reportsPossess strong analytical and problem solving skillsSharp attention to detail, decision making skills, and problem resolutionFlexibility and adaptability to changing priorities, deadlines and technology.Education and/or Experience: Associates degree (or equivalent), and BA/BS preferredMore than 3 years’ client service and/or industry and product line experience.Certificates, Licenses, Registration: P&C Insurance License required.Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.
Benefits Analyst
This position is responsible for developing long-term relationships with your portfolio of assigned brokers. You will liaise between brokers and our insurance carrier representatives to ensure the timely and successful delivery of client presentations (new business and renewals) for potential clients as well as existing ones.Role & ResponsibilitiesOperate as the lead point of contact for any and all matters specific to your assigned brokers.Build and maintain strong, long-lasting broker relationships and insurance carrier representatives.Maintain full workload on our internal filing system (SharePoint). Attach vital emails as well as documents (Rates Adjustments, Advisor Commissions, Plan Amendments, etc.) into Case Document Library for easy access in times of need for fellow employees.Ensure the timely and successful delivery of client presentations (new business/ renewal) for potential clients as well as existing ones:Renewals – 30 days prior to the renewal dateNew Business – 10 business days / 15 business days (large group)Market groups as per broker requestsCollect data such as carrier reports, employee census and information requested to send the group to marketProcess new Requests to Quote by reviewing them for accuracy and submitting them to the respective insurance carrierWork together with the Advisor and Account Manager to finalize the new sale documents and manage new sales as required.Client PresentationsIllustrate the group’s claims experience as well as current plan design.Analyze proposals from carriers for new prospects (rates, plan design, TLR, etc.)Analyze claims utilization and plan design, obtain cost containment/ enhancement options with rate impact and implement contract changes.Education, Professional Development & Work Experience:Post-Secondary EducationMinimum 2 year experience in a similar roleKnowledge of Group Insurance Industry an assetExcellent customer service skillsSolid analytical skills and problem solving abilitiesProficient in Microsoft Office (Excel, Word, Outlook)Ability to effectively prioritize and manage numerous tasks simultaneously with tight deadlinesAdvanced organizational and time management skillsHigh level of accuracy and attention to detailExcellent verbal and written communication skillsTeam Player and the ability to work independentlyPHYSICAL DEMAND:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit at a computer for long periods of time and use a telephone frequentlyStanding, walking, talking, hearing, sitting, reachingWORKING CONDITIONS: Climate controlled office environment.NFP is committed to an inclusive, equitable and accessible workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Benefits Analyst
This position is responsible for developing long-term relationships with your portfolio of assigned brokers. You will liaise between brokers and our insurance carrier representatives to ensure the timely and successful delivery of client presentations (new business and renewals) for potential clients as well as existing ones.Role & ResponsibilitiesOperate as the lead point of contact for any and all matters specific to your assigned brokers.Build and maintain strong, long-lasting broker relationships and insurance carrier representatives.Maintain full workload on our internal filing system (SharePoint). Attach vital emails as well as documents (Rates Adjustments, Advisor Commissions, Plan Amendments, etc.) into Case Document Library for easy access in times of need for fellow employees.Ensure the timely and successful delivery of client presentations (new business/ renewal) for potential clients as well as existing ones:Renewals – 30 days prior to the renewal dateNew Business – 10 business days / 15 business days (large group)Market groups as per broker requestsCollect data such as carrier reports, employee census and information requested to send the group to marketProcess new Requests to Quote by reviewing them for accuracy and submitting them to the respective insurance carrierWork together with the Advisor and Account Manager to finalize the new sale documents and manage new sales as required.Client PresentationsIllustrate the group’s claims experience as well as current plan design.Analyze proposals from carriers for new prospects (rates, plan design, TLR, etc.)Analyze claims utilization and plan design, obtain cost containment/ enhancement options with rate impact and implement contract changes.Education, Professional Development & Work Experience:Post-Secondary EducationMinimum 2 year experience in a similar roleKnowledge of Group Insurance Industry an assetExcellent customer service skillsSolid analytical skills and problem solving abilitiesProficient in Microsoft Office (Excel, Word, Outlook)Ability to effectively prioritize and manage numerous tasks simultaneously with tight deadlinesAdvanced organizational and time management skillsHigh level of accuracy and attention to detailExcellent verbal and written communication skillsTeam Player and the ability to work independentlyPHYSICAL DEMAND:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit at a computer for long periods of time and use a telephone frequentlyStanding, walking, talking, hearing, sitting, reachingWORKING CONDITIONS: Climate controlled office environment.NFP is committed to an inclusive, equitable and accessible workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
HR Business Partner
SUMMARY:This position requires the HR Business Partner (HRBP) to partner with the HR leaders and regional business leaders to ensure the implementation, and monitoring of company HR strategies and solutions, with a focus on driving success and meeting business goals and objectives. The HRBP will serve as the main HR contact for employees and provide professional HR guidance and support to the West Region and Specialty.ESSENTIAL DUTIES AND RESPONSIBILITIES:Serve as primary point of contact for employee questions related to benefits, payroll, policies, and other HR programs, and partner with internal HR resources to resolve issues as needed.Responsible for the day to day implementation of policies and programs, covering several areas including recruiting, training, employee relations, and engagement.Ensure consistent interpretation and administration of company policies and procedures, practices and principles relating to employee relations and risk management; counsel and advise management and recommend approaches to resolve problems.Responsible for the administration, compliance and security of accurate, timely and complete employee records.Maintain full compliance with all state and federal laws and regulations related to employment, employee relations, compensation and all other aspects of human resources.Work closely with management and HR leaders to improve working relationships, build morale, increase productivity and retention. Understand employee opinions and anticipate their needs and concerns.Provide coaching and guidance to managers on carrying out goal setting, performance reviews and providing feedback to employees; ensure that annual reviews have been completed and that development plans are in place.Provides counsel and direction to employees and managers in order to address employment-related matters; Conducts investigations in response to formal complaints.Assists management with disciplinary and separation processes, partnering with HR leaders on complex disciplinary issues and all separations.Manage the main point of contact for talent acquisition process.Maintain consistent job titles and descriptions across the business.Manage employee onboarding and orientation and ensure processes are being conducted using resources and materials.Assist in driving Peoplefirst culture by promoting company-wide initiatives and building regional initiatives to support employee engagement; Release organizational communication, in order to ensure a positive employee experience and employee engagement within the region.Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and harmonious environment.Participates in the administration of compensation, bonus and incentive programs and structures.Manage specific projects as determined by HR leader.Other duties as assigned.KNOWLEDGE, SKILLS, AND/OR ABILITIES: Sound knowledge of employee relations practices.Knowledge California and federal employment laws and regulations.Detail oriented and task focused.Strong customer service skills.Ability to express ideas clearly in both written and oral communicationsAbility to effectively utilize Microsoft Word, Excel and PowerPoint.SUPERVISORY RESPONSIBILITIES: NoneEDUCATION AND/OR EXPERIENCE: Bachelor’s degree with course work in Human Resources Management, Business Administration or related field preferred5+ years of professional experience as an HR Generalist.CERTIFICATES, LICENSES, REGISTRATION: PHR or SHRM Certification a plusPHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit at a computer for a long period of timeStanding, walking, talking, sitting, hearing
HR Business Partner
SUMMARY:This position requires the HR Business Partner (HRBP) to partner with the HR leaders and regional business leaders to ensure the implementation, and monitoring of company HR strategies and solutions, with a focus on driving success and meeting business goals and objectives. The HRBP will serve as the main HR contact for employees and provide professional HR guidance and support to the West Region and Specialty.ESSENTIAL DUTIES AND RESPONSIBILITIES:Serve as primary point of contact for employee questions related to benefits, payroll, policies, and other HR programs, and partner with internal HR resources to resolve issues as needed.Responsible for the day to day implementation of policies and programs, covering several areas including recruiting, training, employee relations, and engagement.Ensure consistent interpretation and administration of company policies and procedures, practices and principles relating to employee relations and risk management; counsel and advise management and recommend approaches to resolve problems.Responsible for the administration, compliance and security of accurate, timely and complete employee records.Maintain full compliance with all state and federal laws and regulations related to employment, employee relations, compensation and all other aspects of human resources.Work closely with management and HR leaders to improve working relationships, build morale, increase productivity and retention. Understand employee opinions and anticipate their needs and concerns.Provide coaching and guidance to managers on carrying out goal setting, performance reviews and providing feedback to employees; ensure that annual reviews have been completed and that development plans are in place.Provides counsel and direction to employees and managers in order to address employment-related matters; Conducts investigations in response to formal complaints.Assists management with disciplinary and separation processes, partnering with HR leaders on complex disciplinary issues and all separations.Manage the main point of contact for talent acquisition process.Maintain consistent job titles and descriptions across the business.Manage employee onboarding and orientation and ensure processes are being conducted using resources and materials.Assist in driving Peoplefirst culture by promoting company-wide initiatives and building regional initiatives to support employee engagement; Release organizational communication, in order to ensure a positive employee experience and employee engagement within the region.Monitors employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduced turnover, and promote and maintain a high level of employee morale and harmonious environment.Participates in the administration of compensation, bonus and incentive programs and structures.Manage specific projects as determined by HR leader.Other duties as assigned.KNOWLEDGE, SKILLS, AND/OR ABILITIES: Sound knowledge of employee relations practices.Knowledge California and federal employment laws and regulations.Detail oriented and task focused.Strong customer service skills.Ability to express ideas clearly in both written and oral communicationsAbility to effectively utilize Microsoft Word, Excel and PowerPoint.SUPERVISORY RESPONSIBILITIES: NoneEDUCATION AND/OR EXPERIENCE: Bachelor’s degree with course work in Human Resources Management, Business Administration or related field preferred5+ years of professional experience as an HR Generalist.CERTIFICATES, LICENSES, REGISTRATION: PHR or SHRM Certification a plusPHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit at a computer for a long period of timeStanding, walking, talking, sitting, hearing
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