Old National Bank
For 180 years, Old National has focused on community banking, serving 85 communities in Indiana, Michigan, Kentucky & East Central Illinois.
Header_onb_header

Old National Bank News

As much as we are a financial institution, we are a group of diverse individuals giving our time, talent and treasure with a shared mission to strengthen the fabric of our communities. Old National recognizes the unique contribution each employee has to offer, and we are fully committed to supporting a rich culture of diversity as a cornerstone to our success.

Old National associates have formed unique resource groups as a way to share ideas, educate and spread awareness. Associate Resource Groups (ARG) are open to all Old National associates, and employees are welcome to start new groups.

The current groups are:

 

  • African American Business Resource Group

  • Military Veterans Resource Group

  • Nexus Young Professionals

  • People with Disabilities Resources Group

  • PRIDE Old National LGBT & Allies Resource Group

  • TODOS Latino Associate Resource Group

Our Commitment to community serves as the cornerstone of our identity and helps define our mission and vision as a financial institution.

 

In 2015, Old National was named a “World’s Most Ethical Company” by the Ethisphere Institute for the fourth consecutive year.

VolunteerMatch named us the 2014 volunteer program of the year.

Job Openings

CLIENT SERVICE ASSOCIATE I
Act now, training classes begin November 19th and 26th.    Old National Bank has immediate opportunities for full-time Call Center Associates in Evansville, IN to provide prompt quality and courteous customer service to a diverse base of external and internal customers.  Competitive compensation available based on experience.  The Associate responds to a variety of inbound customer inquiries via telephone while meeting our exceeding customer service quality and production standards.  The Associate performs research to resolve issues, educates customers and promotes Old Nationals products and services; identifying and offering new opportunities and solutions to meet customer needs as appropriate.  The Associate is required to use and navigate multiple online computer applications with technical proficiency, maintain knowledge of financial/banking products and services and assist customers regarding these services and follow all company policies and procedures, regulatory and legal requirements in execution of the job duties.Essential Duties:Maintain knowledge of and adheres to all applicable laws and regulations and policies and procedures.Respond to incoming calls from both internal and external customers ensuring excellent customer service.Identify customer needs and offer new opportunities to customers by cross-selling or referring to appropriate business line to deepen customer relationships.Explain, promote and enroll customers in self-service products including Touchtone Banking, Debit Cards, Online Banking, Bill Payment and Mobile Banking.Provide troubleshooting support for all products including password and security question resets.Research, analyze and resolve customer issues; determine appropriate resolution; manage difficult customer situations and follow up on resolutions to ensure customer satisfaction.Assist banking center staff and customers in resolving issues with ATM/Debit card and Online Banking usage to ensure customer satisfaction.Qualifications:1+ years of customer service experience is required.Strong verbal communication skills including active listening.Attention to detail and follow up.Strong telephone etiquette and interpersonal skills.Strong problem solvingAbility and interest in learning all banking products and services.Old National/Ivy Tech certificate or post-secondary business courses are valued. Hours:  Monday through Friday Starting shift of 10:30am to 7:00pm, with a Saturday rotation of 7am to 2pm. Shift changes available as tenure increases.Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals
CLIENT SERVICE ASSOCIATE I
Act now, training classes begin November 19th and 26th.    Old National Bank has immediate opportunities for full-time Call Center Associates in Evansville, IN to provide prompt quality and courteous customer service to a diverse base of external and internal customers.  Competitive compensation available based on experience.  The Associate responds to a variety of inbound customer inquiries via telephone while meeting our exceeding customer service quality and production standards.  The Associate performs research to resolve issues, educates customers and promotes Old Nationals products and services; identifying and offering new opportunities and solutions to meet customer needs as appropriate.  The Associate is required to use and navigate multiple online computer applications with technical proficiency, maintain knowledge of financial/banking products and services and assist customers regarding these services and follow all company policies and procedures, regulatory and legal requirements in execution of the job duties.Essential Duties:Maintain knowledge of and adheres to all applicable laws and regulations and policies and procedures.Respond to incoming calls from both internal and external customers ensuring excellent customer service.Identify customer needs and offer new opportunities to customers by cross-selling or referring to appropriate business line to deepen customer relationships.Explain, promote and enroll customers in self-service products including Touchtone Banking, Debit Cards, Online Banking, Bill Payment and Mobile Banking.Provide troubleshooting support for all products including password and security question resets.Research, analyze and resolve customer issues; determine appropriate resolution; manage difficult customer situations and follow up on resolutions to ensure customer satisfaction.Assist banking center staff and customers in resolving issues with ATM/Debit card and Online Banking usage to ensure customer satisfaction.Qualifications:1+ years of customer service experience is required.Strong verbal communication skills including active listening.Attention to detail and follow up.Strong telephone etiquette and interpersonal skills.Strong problem solvingAbility and interest in learning all banking products and services.Old National/Ivy Tech certificate or post-secondary business courses are valued. Hours:  Monday through Friday Starting shift of 10:30am to 7:00pm, with a Saturday rotation of 7am to 2pm. Shift changes available as tenure increases.Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals
RELATIONSHIP BANKER
Old National Bank was established in 1834. Today we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Retail Banking, Investments, and Wealth Management. At Old National we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.  In 2018, Ethisphere Institute announced Old National Bank as one of the Worlds Most Ethical Companies for the seventh consecutive year. Old National Bank is seeking a Relationship Banker at our South Bend, IN office. You will be responsible for delivering an exceptional in-branch client experience, serving as a single point of contact in fulfilling the clients sales, service, and transactional needs.  Central to this role is the ability to engage with clients, build long-term relationships, create loyalty by providing insight, advice, personalized financial solutions, and recommendations based on both the clients needs and how they prefer to do business with Old National.  The Relationship Banker implements strategies to retain and deepen existing client relationships, establishes new banking relationships through the execution of Old Nationals sales process, refers clients to product partners (e.g., Mortgage, Investments, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), builds customer confidence with digital channel capabilities, provides account servicing and maintenance, effectively resolves customer concerns assists with problem resolution, and processes transactions accurately and efficiently.  Responsibilities:Contributes to the banking centers overall success by meeting defined targets for both sales and service Actively participates in weekly sales meetings, call nights, sales blitzes, and other activities to grow salesDemonstrates in-depth knowledge of the different banking channels and promotes opportunities to introduce clients to these capabilities; provides customer education and guidance on various self-service solutions including Smart ATMs, online and mobile banking to enhance their service experienceProactively resolves a variety of moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.  Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the teams skills and performanceExecutes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirementsMay assist in mentoring and training of new associatesMay serve as back up to the Banking Center Manager or Assistant Manager to oversee daily branch operations such as opening/closing the branch, ensuring adherence to established bank policies and procedures, researching, and resolving customer issues, etc.   Experience/Qualifications:High school graduate or equivalent required; Associates degree or post-secondary classes or degree preferred2+ years of experience in retail sales, banking, and/or consumer lending or advanced education in lieu of work experienceNMLS registered or ability to obtain NMLS registration Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals
RELATIONSHIP BANKER
Old National Bank was established in 1834. Today we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Retail Banking, Investments, and Wealth Management. At Old National we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.  In 2018, Ethisphere Institute announced Old National Bank as one of the Worlds Most Ethical Companies for the seventh consecutive year. Old National Bank is seeking a Relationship Banker at our South Bend, IN office. You will be responsible for delivering an exceptional in-branch client experience, serving as a single point of contact in fulfilling the clients sales, service, and transactional needs.  Central to this role is the ability to engage with clients, build long-term relationships, create loyalty by providing insight, advice, personalized financial solutions, and recommendations based on both the clients needs and how they prefer to do business with Old National.  The Relationship Banker implements strategies to retain and deepen existing client relationships, establishes new banking relationships through the execution of Old Nationals sales process, refers clients to product partners (e.g., Mortgage, Investments, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), builds customer confidence with digital channel capabilities, provides account servicing and maintenance, effectively resolves customer concerns assists with problem resolution, and processes transactions accurately and efficiently.  Responsibilities:Contributes to the banking centers overall success by meeting defined targets for both sales and service Actively participates in weekly sales meetings, call nights, sales blitzes, and other activities to grow salesDemonstrates in-depth knowledge of the different banking channels and promotes opportunities to introduce clients to these capabilities; provides customer education and guidance on various self-service solutions including Smart ATMs, online and mobile banking to enhance their service experienceProactively resolves a variety of moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.  Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the teams skills and performanceExecutes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirementsMay assist in mentoring and training of new associatesMay serve as back up to the Banking Center Manager or Assistant Manager to oversee daily branch operations such as opening/closing the branch, ensuring adherence to established bank policies and procedures, researching, and resolving customer issues, etc.   Experience/Qualifications:High school graduate or equivalent required; Associates degree or post-secondary classes or degree preferred2+ years of experience in retail sales, banking, and/or consumer lending or advanced education in lieu of work experienceNMLS registered or ability to obtain NMLS registration Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals
UNIVERSAL BANKER IV
Old National Bank was established in 1834. Today we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Retail Banking, Investments, and Wealth Management. At Old National we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.  In 2018, Ethisphere Institute announced Old National Bank as one of the Worlds Most Ethical Companies for the seventh consecutive year. Old National Bank is seeking professional, outgoing individuals who are extremely customer friendly and are striving to advance in the banking industry. Old National Bank is committed to consistently exceeding our customers expectations, and we strive to help them obtain their financial needs and goals.  Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. At this time, we are looking for a Universal Banker IV for our West St. Paul, MN office.  Universal Bankers are responsible for delivering outstanding service through the efficient processing of banking transactions, increasing customer awareness of our products and services, and addressing other financial needs.  Additionally, this position is responsible for maintaining an accurate balancing record and performing other operational duties in association with the teller line.  Universal Bankers have the responsibilities of opening accounts, taking loan applications, and cross-selling additional products and services. This person should be capable of resolving customer complaints and inquiries to the best of their ability. Our ideal candidate will possess the following skills:Bachelors Degree in a business field or equivalent work experience2-3 years strong sales and referral skills2-3 years lending or credit experienceExperience in working in a goal-oriented environmentExcellent product knowledge (retail and commercial)Excellent communication and problem solving skillsPosition may require you to obtain a NMLS LicenseOld National/Ivy Tech certificate or post-secondary business courses are valued helors Degree in a business field or equivalent work experience Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals
UNIVERSAL BANKER IV
Old National Bank was established in 1834. Today we are the largest financial services holding company headquartered in Indiana. We provide an array of services to our clients which include Retail Banking, Investments, and Wealth Management. At Old National we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.  In 2018, Ethisphere Institute announced Old National Bank as one of the Worlds Most Ethical Companies for the seventh consecutive year. Old National Bank is seeking professional, outgoing individuals who are extremely customer friendly and are striving to advance in the banking industry. Old National Bank is committed to consistently exceeding our customers expectations, and we strive to help them obtain their financial needs and goals.  Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. At this time, we are looking for a Universal Banker IV for our West St. Paul, MN office.  Universal Bankers are responsible for delivering outstanding service through the efficient processing of banking transactions, increasing customer awareness of our products and services, and addressing other financial needs.  Additionally, this position is responsible for maintaining an accurate balancing record and performing other operational duties in association with the teller line.  Universal Bankers have the responsibilities of opening accounts, taking loan applications, and cross-selling additional products and services. This person should be capable of resolving customer complaints and inquiries to the best of their ability. Our ideal candidate will possess the following skills:Bachelors Degree in a business field or equivalent work experience2-3 years strong sales and referral skills2-3 years lending or credit experienceExperience in working in a goal-oriented environmentExcellent product knowledge (retail and commercial)Excellent communication and problem solving skillsPosition may require you to obtain a NMLS LicenseOld National/Ivy Tech certificate or post-secondary business courses are valued helors Degree in a business field or equivalent work experience Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals
See More