The Bancorp
The Bancorp (NASDAQ: TBBK) delivers an array of financial services and products through hundreds of private-label affinity partnerships.
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Brands We're Behind

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About The Bancorp

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You may not have heard a lot about us. And that’s by design.

From the start, we’ve spent most of our time and efforts behind the scenes, putting the companies who work with us - and their goals - first. We’ve remained in the background, offering them the guidance, innovative thinking, and operational support they need to succeed. Whether expanding business, increasing profitability, bringing existing financial products to new audiences or creating entirely new financial products and services –take a close look behind some of the world’s most successful companies: that’s where you’ll find The Bancorp.

Today we’ve grown far from our roots as a branchless commercial bank to become a true financial services leader, offering private-label banking and technology solutions to non-bank companies ranging from entrepreneurial start-ups to those on the Fortune 500.

The Bancorp Benefits

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We cannot underestimate the contributions our team members have made to the success of our company - they are, in fact, the most valuable part of our organization. Providing them with highly competitive compensation and a comprehensive benefits package is of paramount importance to us.

EMPLOYEES WITHIN THE U.S:

The benefits we offer our full-time employees include: 

  • Medical Coverage
  • Prescription Drug Plan
  • Dental Coverage
  • Vision Care
  • 401(k)
  • Access to Flexible Spending Account
  • Access to Health Savings Account
  • Company-provided Life Insurance
  • Company-provided Short-Term/Long-Term Disability
  • Wellness Platform
  • Tuition Reimbursement
  • Employee Assistance Program
  • Paid time Off
  • Company Holidays
  • Telecommuting Opportunities

The Bancorp Culture

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We like to think that we have created an especially welcoming work environment. Our relaxed and open work spaces are the ideal settings for team members to become fully engaged with their work and collaborate with one another. Our company’s success has been largely determined by our ability to attract and retain a diverse group of individuals who are driven to excel. 

The Bancorp Positions

Tag and Title Clerk
OverviewProcess and prepare tag and title documents.ResponsibilitiesPrepare tax and title documents; and verify costs for the Lease Finance Department.Process the incoming & outgoing Manufacturer’s Statement of Origins & titles for group by daily deadlines.Process all new and renewal registrations in the state in which they will be titled.Submit all legal transfer work accurately to the Department of Motor Vehicles.Update and maintain the system which verifies and tracks out-of-state titles.Compile and maintain a complete list of all outstanding title work. Report to management on the status of any missing or problem titles. Provide a current list of outstanding titles by monthly deadline.Prepare a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work. Maintain a monthly list of customer tag and registrations to keep renewals current. Process yearly renewal of dealer tags.Maintain awareness of updates and changes within the tag and title documentation practices, standards, and processes for all states. Update the Leasing staff as needed when processes change. Cross-train others to handle title clerk daily responsibilities and direct title runner in daily routines.Perform backup runner activities. Handle administration of Electronic Lien and Title program for mandatory states.Manage the Fleet Management title inventory.Process title applications on retail sales. Prepare titles for wholesale sales.Develop close working relationships with The Bancorp internally with underwriting and risk departments along with external third party providers and direct merchants. Initiate and maintain outside relationships with vendors, providing credit and risk solutions in accordance with applicable processes, procedures, and standards.Assist the Regional License/Title teams with tag/title requests.Perform other related duties as assigned.QualificationsEducation/Experience:A High School Diploma or an equivalent certificationA minimum of 2 years related experience in clerical and/or accounting support roleA minimum of 1 year automotive titling experienceOther Qualifications: Must have a valid driver’s license and no more than 2 moving violations or at fault accidents within the last 3 yearsExcellent verbal, written, and interpersonal communication skillsA team player able to work effectively in a team fostered, multi-tasking environmentProficient in Microsoft Office suite, e.g. Excel, WordStrong customer service skills"The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Tag and Title Clerk
OverviewProcess and prepare tag and title documents.ResponsibilitiesPrepare tax and title documents; and verify costs for the Lease Finance Department.Process the incoming & outgoing Manufacturer’s Statement of Origins & titles for group by daily deadlines.Process all new and renewal registrations in the state in which they will be titled.Submit all legal transfer work accurately to the Department of Motor Vehicles.Update and maintain the system which verifies and tracks out-of-state titles.Compile and maintain a complete list of all outstanding title work. Report to management on the status of any missing or problem titles. Provide a current list of outstanding titles by monthly deadline.Prepare a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work. Maintain a monthly list of customer tag and registrations to keep renewals current. Process yearly renewal of dealer tags.Maintain awareness of updates and changes within the tag and title documentation practices, standards, and processes for all states. Update the Leasing staff as needed when processes change. Cross-train others to handle title clerk daily responsibilities and direct title runner in daily routines.Perform backup runner activities. Handle administration of Electronic Lien and Title program for mandatory states.Manage the Fleet Management title inventory.Process title applications on retail sales. Prepare titles for wholesale sales.Develop close working relationships with The Bancorp internally with underwriting and risk departments along with external third party providers and direct merchants. Initiate and maintain outside relationships with vendors, providing credit and risk solutions in accordance with applicable processes, procedures, and standards.Assist the Regional License/Title teams with tag/title requests.Perform other related duties as assigned.QualificationsEducation/Experience:A High School Diploma or an equivalent certificationA minimum of 2 years related experience in clerical and/or accounting support roleA minimum of 1 year automotive titling experienceOther Qualifications: Must have a valid driver’s license and no more than 2 moving violations or at fault accidents within the last 3 yearsExcellent verbal, written, and interpersonal communication skillsA team player able to work effectively in a team fostered, multi-tasking environmentProficient in Microsoft Office suite, e.g. Excel, WordStrong customer service skills"The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Human Resource Assistant/Coordinator
OverviewSupport the MD CHRO and the HR team by performing a broad range of duties encompassing meeting and scheduling support, expense and invoice administration, employment file scanning and upload, HRIS/applicant tracking data entry and reporting, new hire paperwork, recruitment assistance, and benefits and payroll activities.ResponsibilitiesDuties and Responsibilities: Provide administrative support to the MD and HR team. Activities include: sort and distribute mail; coordinate and schedule meetings and conference calls; make travel arrangements; enter, track and process invoices for the department; order office supplies and other related activities.Schedule interviews for the HR Business Partner including coordinating schedules with interview managers, providing materials for the interview such as the resume and job description, confirming appointments with the candidates, providing directions and answering other questions from candidates.Update and maintain information in the applicant tracking system, post jobs, code applicants, close jobs, prepare offer letters, download forms for the background check process, etc. Once candidates accept, send offer letter and benefits book to new hire, assign employee number, notify new hire about first day and orientation activities, ADP registration and associated information. Follow up as needed with new employees to ensure they enroll in benefits by the appropriate date. Update and maintain organizational charts on a biweekly basis. Add open positions, update employee information based on new hires, terminations, transfers and promotions.Act as the primary point of contact for the HR department. Assist external callers and internal employees within scope of authority, take and relay messages, refer callers to the appropriate internal resource and ensure timely and accurate responses are provided. Promptly returns calls with department service level standards. Update and maintain employee files in ADP. Scan information received from the HR Business Partner or the applicant tracking system such as the resume, application, release of liability, and resume into online files. Retrieve off-site documents as requested by the HR Business Partner.Assist with benefits data entry and administration. Enter new hire information into the 401(k) and H.S.A. provider sites. Upload forms such as tuition reimbursement, pay garnishment letters, phone and auto documents, benefits proof of life events, spousal affadavits, etc. into employee ADP files. Coordinate vendor site visits. Support benefits during open enrollment by answering routine employee calls, etc.Assist the HR payroll team with a variety of activities including data entry of department information, timesheet approver changes, position/title updates, I-9 data, etc.Assist with HR audits as needed. Research and provide the necessary documents, copies, and information from the employee files and systems. Develop and/or run standard HRIS reports on a regular or ad hoc basis. Respond to routine requests for information, format and organize information appropriately for the client, and provide to requestor in accordance with departmental processes, procedures, and guidelines. Secure all confidential information following data privacy and security standards and protocols. Perform other related duties as assignedQualificationsEducation/Experience:An undergraduate degree in a related field A minimum of 1-3 years related human resources administrative experience Other Qualifications: Strong working knowledge of HR processes and proceduresFamiliarity with general HR systems and terminologyExcellent verbal, written, and interpersonal communication skills A team player able to work effectively in a team fostered, multi-tasking environmentProficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook, VisioExcellent computer skills with the ability to quickly learn and use new applications and systems. Ability to problem solve minor desktop issues. Strong organizational skills and detail orientation. All employees are subject to a background check including credit, criminal, OFAC, education, and prior employment. "The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Human Resource Assistant/Coordinator
OverviewSupport the MD CHRO and the HR team by performing a broad range of duties encompassing meeting and scheduling support, expense and invoice administration, employment file scanning and upload, HRIS/applicant tracking data entry and reporting, new hire paperwork, recruitment assistance, and benefits and payroll activities.ResponsibilitiesDuties and Responsibilities: Provide administrative support to the MD and HR team. Activities include: sort and distribute mail; coordinate and schedule meetings and conference calls; make travel arrangements; enter, track and process invoices for the department; order office supplies and other related activities.Schedule interviews for the HR Business Partner including coordinating schedules with interview managers, providing materials for the interview such as the resume and job description, confirming appointments with the candidates, providing directions and answering other questions from candidates.Update and maintain information in the applicant tracking system, post jobs, code applicants, close jobs, prepare offer letters, download forms for the background check process, etc. Once candidates accept, send offer letter and benefits book to new hire, assign employee number, notify new hire about first day and orientation activities, ADP registration and associated information. Follow up as needed with new employees to ensure they enroll in benefits by the appropriate date. Update and maintain organizational charts on a biweekly basis. Add open positions, update employee information based on new hires, terminations, transfers and promotions.Act as the primary point of contact for the HR department. Assist external callers and internal employees within scope of authority, take and relay messages, refer callers to the appropriate internal resource and ensure timely and accurate responses are provided. Promptly returns calls with department service level standards. Update and maintain employee files in ADP. Scan information received from the HR Business Partner or the applicant tracking system such as the resume, application, release of liability, and resume into online files. Retrieve off-site documents as requested by the HR Business Partner.Assist with benefits data entry and administration. Enter new hire information into the 401(k) and H.S.A. provider sites. Upload forms such as tuition reimbursement, pay garnishment letters, phone and auto documents, benefits proof of life events, spousal affadavits, etc. into employee ADP files. Coordinate vendor site visits. Support benefits during open enrollment by answering routine employee calls, etc.Assist the HR payroll team with a variety of activities including data entry of department information, timesheet approver changes, position/title updates, I-9 data, etc.Assist with HR audits as needed. Research and provide the necessary documents, copies, and information from the employee files and systems. Develop and/or run standard HRIS reports on a regular or ad hoc basis. Respond to routine requests for information, format and organize information appropriately for the client, and provide to requestor in accordance with departmental processes, procedures, and guidelines. Secure all confidential information following data privacy and security standards and protocols. Perform other related duties as assignedQualificationsEducation/Experience:An undergraduate degree in a related field A minimum of 1-3 years related human resources administrative experience Other Qualifications: Strong working knowledge of HR processes and proceduresFamiliarity with general HR systems and terminologyExcellent verbal, written, and interpersonal communication skills A team player able to work effectively in a team fostered, multi-tasking environmentProficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook, VisioExcellent computer skills with the ability to quickly learn and use new applications and systems. Ability to problem solve minor desktop issues. Strong organizational skills and detail orientation. All employees are subject to a background check including credit, criminal, OFAC, education, and prior employment. "The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
VP Learning and Development
OverviewManage The Bancorp’s Learning & Development department within Human Resources.ResponsibilitiesDuties and Responsibilities: Manage the L&D team. Interview, hire, set high performance standards and manage team performance in accordance with all applicable HR policies and procedures. Create a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspire confidence and motivate others to perform at their best. Develop staff while effectively addressing performance issues.Establish organizational educational priorities with leadership; target business areas for needs analysis to drive the design, development and delivery of corporate training programs. Design, update and maintain a comprehensive strategic plan for the Learning and Development department which includes current regulatory requirements, corporate strategic goals, and organizational needs.Partner with Marketing to develop communications campaigns surrounding Learning and Development programs.Manage and/or facilitate instructor-led training which employs adult learning principles to increase attendee engagement and address different learning styles. Ensure all designed programs utilize a variety of design and training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness.Implement programs which support the organization’s employee development needs and corporate succession plan. Build and maintain strong, collaborative relationships with business leaders. Leverage appropriate resources to provide business lines with educational support, i.e. soft skills training, management/leadership training, coaching, onboarding, etc.Manage delivery of training for onsite and offsite employees through a variety of media including Power Point, Skype, Articulate Storyline and the firm’s ONCOURSE learning management system.Maintain leadership and governance over the bank’s regulatory training program; work with subject matter experts to align training needs with employee job responsibilities; maintain updated policies and detailed procedures surrounding regulatory training requirements.Manage and facilitate The Bancorp’s monthly Training Steering Committee meetings; determine areas of committee focus and set agendas; maintain meeting products for audit review.Present training program overviews and respond to regulators during examinations; ensure training data is available and provided in a timely manner for audit purposes. Oversee and address training needs related to third party partner relationships; coordinate Third Party Training working group. Maintain a keen understanding of training industry trends, developments and best practices.Lead other related initiatives and special projects as assigned, e.g. annual performance management projects. QualificationsEducation/Experience:An undergraduate degree in a related field; a graduate degree preferredA minimum of 8-10 years banking and training experience with expertise Background and experience leading and developing learning professionalsOther Qualifications: Proven verbal, written, presentation and interpersonal skillsDemonstrated leadership qualities with an enthusiastic and motivating styleStrong organizational, planning, project management, problem resolution, and influencing skills requiredStrong time management skills; an effective multi-taskerAbility to collaborate with internal/external business partners using a consultative approach to identify educational goals Strong background in instructional design, program design and development, and training methodologiesStrong working knowledge of financial products and services Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook; Articulate Storyline knowledge preferredThe Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
VP Learning and Development
OverviewManage The Bancorp’s Learning & Development department within Human Resources.ResponsibilitiesDuties and Responsibilities: Manage the L&D team. Interview, hire, set high performance standards and manage team performance in accordance with all applicable HR policies and procedures. Create a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspire confidence and motivate others to perform at their best. Develop staff while effectively addressing performance issues.Establish organizational educational priorities with leadership; target business areas for needs analysis to drive the design, development and delivery of corporate training programs. Design, update and maintain a comprehensive strategic plan for the Learning and Development department which includes current regulatory requirements, corporate strategic goals, and organizational needs.Partner with Marketing to develop communications campaigns surrounding Learning and Development programs.Manage and/or facilitate instructor-led training which employs adult learning principles to increase attendee engagement and address different learning styles. Ensure all designed programs utilize a variety of design and training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness.Implement programs which support the organization’s employee development needs and corporate succession plan. Build and maintain strong, collaborative relationships with business leaders. Leverage appropriate resources to provide business lines with educational support, i.e. soft skills training, management/leadership training, coaching, onboarding, etc.Manage delivery of training for onsite and offsite employees through a variety of media including Power Point, Skype, Articulate Storyline and the firm’s ONCOURSE learning management system.Maintain leadership and governance over the bank’s regulatory training program; work with subject matter experts to align training needs with employee job responsibilities; maintain updated policies and detailed procedures surrounding regulatory training requirements.Manage and facilitate The Bancorp’s monthly Training Steering Committee meetings; determine areas of committee focus and set agendas; maintain meeting products for audit review.Present training program overviews and respond to regulators during examinations; ensure training data is available and provided in a timely manner for audit purposes. Oversee and address training needs related to third party partner relationships; coordinate Third Party Training working group. Maintain a keen understanding of training industry trends, developments and best practices.Lead other related initiatives and special projects as assigned, e.g. annual performance management projects. QualificationsEducation/Experience:An undergraduate degree in a related field; a graduate degree preferredA minimum of 8-10 years banking and training experience with expertise Background and experience leading and developing learning professionalsOther Qualifications: Proven verbal, written, presentation and interpersonal skillsDemonstrated leadership qualities with an enthusiastic and motivating styleStrong organizational, planning, project management, problem resolution, and influencing skills requiredStrong time management skills; an effective multi-taskerAbility to collaborate with internal/external business partners using a consultative approach to identify educational goals Strong background in instructional design, program design and development, and training methodologiesStrong working knowledge of financial products and services Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook; Articulate Storyline knowledge preferredThe Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
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