The Bancorp
The Bancorp (NASDAQ: TBBK) delivers an array of financial services and products through hundreds of private-label affinity partnerships.
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Brands We're Behind

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About The Bancorp

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You may not have heard a lot about us. And that’s by design.

From the start, we’ve spent most of our time and efforts behind the scenes, putting the companies who work with us - and their goals - first. We’ve remained in the background, offering them the guidance, innovative thinking, and operational support they need to succeed. Whether expanding business, increasing profitability, bringing existing financial products to new audiences or creating entirely new financial products and services –take a close look behind some of the world’s most successful companies: that’s where you’ll find The Bancorp.

Today we’ve grown far from our roots as a branchless commercial bank to become a true financial services leader, offering private-label banking and technology solutions to non-bank companies ranging from entrepreneurial start-ups to those on the Fortune 500.

The Bancorp Benefits

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We cannot underestimate the contributions our team members have made to the success of our company - they are, in fact, the most valuable part of our organization. Providing them with highly competitive compensation and a comprehensive benefits package is of paramount importance to us.

EMPLOYEES WITHIN THE U.S:

The benefits we offer our full-time employees include: 

  • Medical Coverage
  • Prescription Drug Plan
  • Dental Coverage
  • Vision Care
  • 401(k)
  • Access to Flexible Spending Account
  • Access to Health Savings Account
  • Company-provided Life Insurance
  • Company-provided Short-Term/Long-Term Disability
  • Wellness Platform
  • Tuition Reimbursement
  • Employee Assistance Program
  • Paid time Off
  • Company Holidays
  • Telecommuting Opportunities

The Bancorp Culture

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We like to think that we have created an especially welcoming work environment. Our relaxed and open work spaces are the ideal settings for team members to become fully engaged with their work and collaborate with one another. Our company’s success has been largely determined by our ability to attract and retain a diverse group of individuals who are driven to excel. 

The Bancorp Positions

Production Project Manager - Marketing Team
OverviewManage all aspects of production with vendors on behalf of the client, and review, schedule, monitor and manage the day-to-day workflow of multiple projects with the Marketing team.ResponsibilitiesDuties and Responsibilities: Proactively maintain relationships with existing suppliers and continually identify and vet prospective suppliers, to ensure quality of output, breadth of options, and fairness in competitive pricing.Manage the client’s jobs on-budget, on-time and with the highest level of service and quality. Develop and maintain high quality output in any medium.Act as a partner and advocate to facilitate and seamlessly promote Line of Business requestr through project and program execution with marketing managers and creative staff.Develop program strategies which are both beneficial and economical for the client. Advise on economic formats, working with internal stakeholders and agencies to derive cost efficiencies for print projects and/or campaigns.Spearhead workflow management and reporting system to ensure efficiency of team request processing; proactively suggest new ways to expand or improve internal service levels.Work closely the VP, Marketing Manager to establish priorities of requested projects within the Marketing/PR Department and set proper expectations with clients.Adjust schedules as needed during project/program execution.Work proactively with the creative team during conceptual stages of creative development, to ensure viability of concepts and maximization of production quality.Partner with Production Designer in an effort to maintain quality control and prepare organized electronic files, according to production specification.Supervise the development and inventory of compliant banking forms and documents system (inclusive of efficient archiving and retrieval).Perform other related activities as assignedQualificationsEducation/Experience:An undergraduate degree in a related field (BA, BFA, or BS)A minimum of 5 years of experience in a role requiring production experience in various mediums, either in an in-house communications/marketing department or print supplier.Prior financial services experience strongly preferred Experience in Adobe Creative Suite systems preferredOther Qualifications: General understanding of Adobe InDesign and Photoshop to inspect and ensure images quality for pre-press. Understanding of a creative workflow process, including schedule management in an in-house marketing environment.Strong production knowledgeExcellent organizational, project management and negotiation skillsAbility to manage multiple projects on various schedules at the same timeProficient in color management and use in various output devices. Strong knowledge of pre-press and pre-flight fundamentals.Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook"The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Production Project Manager - Marketing Team
OverviewManage all aspects of production with vendors on behalf of the client, and review, schedule, monitor and manage the day-to-day workflow of multiple projects with the Marketing team.ResponsibilitiesDuties and Responsibilities: Proactively maintain relationships with existing suppliers and continually identify and vet prospective suppliers, to ensure quality of output, breadth of options, and fairness in competitive pricing.Manage the client’s jobs on-budget, on-time and with the highest level of service and quality. Develop and maintain high quality output in any medium.Act as a partner and advocate to facilitate and seamlessly promote Line of Business requestr through project and program execution with marketing managers and creative staff.Develop program strategies which are both beneficial and economical for the client. Advise on economic formats, working with internal stakeholders and agencies to derive cost efficiencies for print projects and/or campaigns.Spearhead workflow management and reporting system to ensure efficiency of team request processing; proactively suggest new ways to expand or improve internal service levels.Work closely the VP, Marketing Manager to establish priorities of requested projects within the Marketing/PR Department and set proper expectations with clients.Adjust schedules as needed during project/program execution.Work proactively with the creative team during conceptual stages of creative development, to ensure viability of concepts and maximization of production quality.Partner with Production Designer in an effort to maintain quality control and prepare organized electronic files, according to production specification.Supervise the development and inventory of compliant banking forms and documents system (inclusive of efficient archiving and retrieval).Perform other related activities as assignedQualificationsEducation/Experience:An undergraduate degree in a related field (BA, BFA, or BS)A minimum of 5 years of experience in a role requiring production experience in various mediums, either in an in-house communications/marketing department or print supplier.Prior financial services experience strongly preferred Experience in Adobe Creative Suite systems preferredOther Qualifications: General understanding of Adobe InDesign and Photoshop to inspect and ensure images quality for pre-press. Understanding of a creative workflow process, including schedule management in an in-house marketing environment.Strong production knowledgeExcellent organizational, project management and negotiation skillsAbility to manage multiple projects on various schedules at the same timeProficient in color management and use in various output devices. Strong knowledge of pre-press and pre-flight fundamentals.Proficient in Microsoft Office suite, e.g. Excel, PowerPoint, Word, Outlook"The Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability."The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Underwriter - Payment Acceptance
OverviewUnderwrite and review new and existing Merchant, ACH, and Third Party relationships in accordance with Bank, under Card Brand and NACHA regulations. Act as one of the bank’s primary contacts with third parties to satisfy the Bank’s oversight requirements for payments relationships. Assist the company in identifying imprudent risks, and maintain a safe and sound credit framework for the payment acceptance division. ResponsibilitiesReview merchant card processing and ACH applications for completeness. Review daily onboarding files and request supporting documentation to ensure acceptability with Bank policy. Track and follow up on missing or incomplete items with clients.Understand how third party business models work for underwriting activities. Participate in credit report review, financial statement analyses and due diligence checks on clients. Assess risk exposures and make informed decisions on acceptability of companies. Provide recommendations to mitigate unacceptable risk exposure for new and ongoing relationships.Understand, calculate, interpret and apply basic financial and business ratio’s to the evaluation of credit risk.Handle escalations in a timely and professional manner. May leverage AVPs of VP of Credit Risk as needed to determine the credit worthiness and acceptability of third party relationships. Communicate with merchants and third parties to obtain information and a clear understanding of merchants’ business operations.Document all findings and conclusions in accordance with all applicable banking and compliance standards and procedures. Ensure documentation is accurate, clear, and complete.Maintain up-to-date records, files, and timetables for future actions as required.Conduct all underwriting and review activities in accordance with the company’s policies, ACH program standards and operating procedures. Maintain awareness of updates to rules and regulations applying to Visa/MasterCard accounts, NACHA, FDIC, and banking regulations to ensure compliance. Develop close working relationships third party partners, underwriters, and internal business leaders to communicate and resolve issues as needed.Perform other related duties as assigned.QualificationsAn undergraduate degree in Accounting and/or Finance or a related field. A minimum of 1-3 years of underwriting experience preferably in ACH or Merchant card processing.Other Qualifications: A basic knowledge of credit and financial analysis including ratios and the ability to identify derogatory trends.Excellent verbal, written, and interpersonal communication skills.Superior customer service skills to work with external business partners. The ability to work effectively as the member of a team in a fast paced and evolving environment.Excellent organizational skills required to manage workloads within tight time constraints.Effective problem solving skills, flexibility and adaptability are needed to prioritize and resolve issues in a timely manner.The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
Underwriter - Payment Acceptance
OverviewUnderwrite and review new and existing Merchant, ACH, and Third Party relationships in accordance with Bank, under Card Brand and NACHA regulations. Act as one of the bank’s primary contacts with third parties to satisfy the Bank’s oversight requirements for payments relationships. Assist the company in identifying imprudent risks, and maintain a safe and sound credit framework for the payment acceptance division. ResponsibilitiesReview merchant card processing and ACH applications for completeness. Review daily onboarding files and request supporting documentation to ensure acceptability with Bank policy. Track and follow up on missing or incomplete items with clients.Understand how third party business models work for underwriting activities. Participate in credit report review, financial statement analyses and due diligence checks on clients. Assess risk exposures and make informed decisions on acceptability of companies. Provide recommendations to mitigate unacceptable risk exposure for new and ongoing relationships.Understand, calculate, interpret and apply basic financial and business ratio’s to the evaluation of credit risk.Handle escalations in a timely and professional manner. May leverage AVPs of VP of Credit Risk as needed to determine the credit worthiness and acceptability of third party relationships. Communicate with merchants and third parties to obtain information and a clear understanding of merchants’ business operations.Document all findings and conclusions in accordance with all applicable banking and compliance standards and procedures. Ensure documentation is accurate, clear, and complete.Maintain up-to-date records, files, and timetables for future actions as required.Conduct all underwriting and review activities in accordance with the company’s policies, ACH program standards and operating procedures. Maintain awareness of updates to rules and regulations applying to Visa/MasterCard accounts, NACHA, FDIC, and banking regulations to ensure compliance. Develop close working relationships third party partners, underwriters, and internal business leaders to communicate and resolve issues as needed.Perform other related duties as assigned.QualificationsAn undergraduate degree in Accounting and/or Finance or a related field. A minimum of 1-3 years of underwriting experience preferably in ACH or Merchant card processing.Other Qualifications: A basic knowledge of credit and financial analysis including ratios and the ability to identify derogatory trends.Excellent verbal, written, and interpersonal communication skills.Superior customer service skills to work with external business partners. The ability to work effectively as the member of a team in a fast paced and evolving environment.Excellent organizational skills required to manage workloads within tight time constraints.Effective problem solving skills, flexibility and adaptability are needed to prioritize and resolve issues in a timely manner.The Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
VP SBL Administration Officer
OverviewManages team performing SBA loan servicing and processing activities in accordance with established company policies, procedures and objectives and SBA SOP Requirements. Identify opportunities for process improvements. Collaborate effectively with SBL Lending teamResponsibilitiesManage staff. Interview, hire, set high performance standards, and manage team performance in accordance with all applicable HR policies and procedures. Create a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspire confidence and motivate others to perform at their best. Develop and coach staff while effectively addressing performance issues. Direct and approve SBA 1502 Reporting, 159 Form Reporting and other SBA related issues including contact with third party partners such as Colson Services Corp.Review 1502 Report Exceptions and clear. Trouble shoot issues with 1502 Report and resolve.Oversee SBA Purchase Loan Funding, Certificates, and Payoff requests from Brokers and partners such as Colson Services Corp.Review New Loan and Transferred in Purchased loans after booking for accuracy.Review processing of weekly interest rate index updates and rate change processing.Review and approve Monthly Credit Agency Reporting of 7a SBA Loans.Oversee handling of SBA Liquidation Loans, Nonaccrual, REO, and Charge-off processes.Monitor held for sale and pledged loan coding.Represent the SBA loan processing function on IT development projects. Provide input on PCFS System changes, test upgrades, elevations and setups.Create, modify and run system reports for bank management teams.Verify the processing of loan modifications and servicing memos from the SBL Group.Develop and maintain close working relationships with all internal departments.Assist reconcilement department with daily reconcilement reports and resolve any issues. Perform other related duties as assigned.QualificationsAn undergraduate degree or an equivalent combination of training and experience. A minimum of 5-7 years related experience with Commercial loan operations and administration with SBA servicing experience and knowledge of SBA servicing requirements a plusPCFS Loan Manager/Report Writer experience preferredOther Qualifications: Strong working knowledge of monthly reporting functions in SBA Experience with SBA Loan Products and Secondary Market Loan PurchasesAccounting/General Ledger reconcilementProficient in Microsoft Office, including Word and ExcelUnderstanding of loan administration and documentation with demonstrated ability to read and understand loan documentsExcellent verbal, written, and interpersonal communication skillsExcellent time management skills and the ability to prioritize and organize workAbility to troubleshoot and resolve issuesA team player able to work effectively in a team fostered, multi-tasking environmentThe Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
VP SBL Administration Officer
OverviewManages team performing SBA loan servicing and processing activities in accordance with established company policies, procedures and objectives and SBA SOP Requirements. Identify opportunities for process improvements. Collaborate effectively with SBL Lending teamResponsibilitiesManage staff. Interview, hire, set high performance standards, and manage team performance in accordance with all applicable HR policies and procedures. Create a flexible and energized work environment, fostering an atmosphere that enables employee trust and engagement. Inspire confidence and motivate others to perform at their best. Develop and coach staff while effectively addressing performance issues. Direct and approve SBA 1502 Reporting, 159 Form Reporting and other SBA related issues including contact with third party partners such as Colson Services Corp.Review 1502 Report Exceptions and clear. Trouble shoot issues with 1502 Report and resolve.Oversee SBA Purchase Loan Funding, Certificates, and Payoff requests from Brokers and partners such as Colson Services Corp.Review New Loan and Transferred in Purchased loans after booking for accuracy.Review processing of weekly interest rate index updates and rate change processing.Review and approve Monthly Credit Agency Reporting of 7a SBA Loans.Oversee handling of SBA Liquidation Loans, Nonaccrual, REO, and Charge-off processes.Monitor held for sale and pledged loan coding.Represent the SBA loan processing function on IT development projects. Provide input on PCFS System changes, test upgrades, elevations and setups.Create, modify and run system reports for bank management teams.Verify the processing of loan modifications and servicing memos from the SBL Group.Develop and maintain close working relationships with all internal departments.Assist reconcilement department with daily reconcilement reports and resolve any issues. Perform other related duties as assigned.QualificationsAn undergraduate degree or an equivalent combination of training and experience. A minimum of 5-7 years related experience with Commercial loan operations and administration with SBA servicing experience and knowledge of SBA servicing requirements a plusPCFS Loan Manager/Report Writer experience preferredOther Qualifications: Strong working knowledge of monthly reporting functions in SBA Experience with SBA Loan Products and Secondary Market Loan PurchasesAccounting/General Ledger reconcilementProficient in Microsoft Office, including Word and ExcelUnderstanding of loan administration and documentation with demonstrated ability to read and understand loan documentsExcellent verbal, written, and interpersonal communication skillsExcellent time management skills and the ability to prioritize and organize workAbility to troubleshoot and resolve issuesA team player able to work effectively in a team fostered, multi-tasking environmentThe Bancorp is an Equal Opportunity EmployerVEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locations
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