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City of Chesapeake
Benefits Program Worker II - Intake/Ongoing
Chesapeake, VA
Jul 3, 2025
Full Job Description
Take the Next Step in Your Human Services Career - Join Us as a Benefits Program Worker II (Intake)

Are you experienced in determining eligibility for TANF, SNAP, and Medicaid? Do you have a deep understanding of policies and procedures-and know your way around VaCMS like a pro? If so, we want to connect with you about an exciting opportunity to make a meaningful impact with the City of Chesapeake's Department of Human Services!

We're looking for a skilled and motivated Benefits Program Worker II - Intake to join our team of professionals who are committed to helping individuals and families access vital public benefits and services.
In This Role, You Will:
  • Conduct client interviews and perform in-depth assessments to determine eligibility for financial and medical assistance programs
  • Navigate complex benefit program policies with confidence and accuracy
  • Use VaCMS and other systems to process applications, track cases, and document outcomes
  • Make timely, sound decisions and ensure all required documentation is accurate and up to date
  • Refer clients to public and private resources that support their overall well-being
  • Maintain a strong focus on service delivery and continuous quality improvement

What We're Looking For:
  • Prior experience determining eligibility for TANF, SNAP, and Medicaid
  • Proficiency in Virginia Case Management System (VaCMS)
  • Strong policy comprehension, communication, and decision-making skills
  • A commitment to public service and a passion for helping others

Why Join Us?
  • Be a vital part of a team that supports the health and stability of our community
  • Work in a supportive, fast-paced environment where no two days are alike
  • Opportunities for professional development and career growth
  • Competitive pay and great benefits in a mission-driven workplace

If you're ready to bring your experience, expertise, and empathy to a team that values your contributions-apply today and be part of something that truly matters.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.PDN-9f4c8536-15b8-49d4-9f61-9efe6c03ec04
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Benefits Program Worker II - Intake/Ongoing
City of Chesapeake
Chesapeake, VA
Jul 3, 2025
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