IT Release Manager - Next Gen Products (Contract)
Glendale, AZ
Jun 13, 2026
Insurance
Job Description
A #remote contractor-position for an IT Release Manager is open at CSAA Insurance Group!
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia.
Founded in 1914, we have been rated "A" or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners.
Benefit options available depending on contract factors and upon meeting requirements.
Duties & Responsibilities
Release Planning & Coordination
• Own and manage the integrated release calendar across Guidewire and connected platforms
• Coordinate release activities across development, QA, UAT, performance testing, and production deployment
• Drive release readiness reviews, go/no-go checkpoints, and deployment governance
• Manage release scope, dependencies, sequencing, and deployment timelines
• Coordinate cross-team implementation activities across multiple workstreams and vendors
Environment & Deployment Governance
• Partner with Platform/DevOps teams to ensure environment readiness and deployment stability
• Coordinate code promotions across Dev, SIT, UAT, PERF, and Production environments
• Validate deployment plans, rollback strategies, and contingency procedures
• Ensure alignment between release schedules, infrastructure readiness, and testing cycles
Risk & Dependency Management
• Identify release risks, blockers, and cross-platform dependencies early
• Drive mitigation planning and escalation management
• Coordinate issue resolution across Engineering, QA, Platform, and vendor teams
• Ensure production support readiness and operational transition planning
Quality & Testing Alignment
• Partner with QA leadership to ensure alignment across SIT, UAT, regression, and performance testing activities
• Ensure release criteria and quality gates are met prior to deployment
• Coordinate validation activities across Guidewire Core, Digital, Integrations, Earnix, and Data/Reporting workstreams
Communication & Reporting
• Provide executive-level release status reporting and dashboards
• Facilitate release governance meetings and stakeholder communications
• Maintain visibility into release health, risks, deployment status, and defect trends
• Drive post-release reviews and continuous improvement activities
Reporting Structure
This role will work closely with:
• Engineering Leadership
• QA/Test Management
• Platform/DevOps
• Architecture
• Product Management
• Production Support
• Vendor Partners (Guidewire, SI partners, etc.)
Success Measures
• Predictable and stable releases
• Reduced deployment risk and production incidents
• Improved release transparency and governance
• High environment readiness and release quality
• Effective coordination across workstreams and vendors
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia.
Founded in 1914, we have been rated "A" or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners.
Benefit options available depending on contract factors and upon meeting requirements.
Duties & Responsibilities
Release Planning & Coordination
• Own and manage the integrated release calendar across Guidewire and connected platforms
• Coordinate release activities across development, QA, UAT, performance testing, and production deployment
• Drive release readiness reviews, go/no-go checkpoints, and deployment governance
• Manage release scope, dependencies, sequencing, and deployment timelines
• Coordinate cross-team implementation activities across multiple workstreams and vendors
Environment & Deployment Governance
• Partner with Platform/DevOps teams to ensure environment readiness and deployment stability
• Coordinate code promotions across Dev, SIT, UAT, PERF, and Production environments
• Validate deployment plans, rollback strategies, and contingency procedures
• Ensure alignment between release schedules, infrastructure readiness, and testing cycles
Risk & Dependency Management
• Identify release risks, blockers, and cross-platform dependencies early
• Drive mitigation planning and escalation management
• Coordinate issue resolution across Engineering, QA, Platform, and vendor teams
• Ensure production support readiness and operational transition planning
Quality & Testing Alignment
• Partner with QA leadership to ensure alignment across SIT, UAT, regression, and performance testing activities
• Ensure release criteria and quality gates are met prior to deployment
• Coordinate validation activities across Guidewire Core, Digital, Integrations, Earnix, and Data/Reporting workstreams
Communication & Reporting
• Provide executive-level release status reporting and dashboards
• Facilitate release governance meetings and stakeholder communications
• Maintain visibility into release health, risks, deployment status, and defect trends
• Drive post-release reviews and continuous improvement activities
Reporting Structure
This role will work closely with:
• Engineering Leadership
• QA/Test Management
• Platform/DevOps
• Architecture
• Product Management
• Production Support
• Vendor Partners (Guidewire, SI partners, etc.)
Success Measures
• Predictable and stable releases
• Reduced deployment risk and production incidents
• Improved release transparency and governance
• High environment readiness and release quality
• Effective coordination across workstreams and vendors
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :
A #remote contractor-position for an IT Release Manager is open at CSAA Insurance Group!
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia.
Founded in 1914, we have been rated "A" or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners.
Benefit options available depending on contract factors and upon meeting requirements.
Duties & Responsibilities
Release Planning & Coordination
• Own and manage the integrated release calendar across Guidewire and connected platforms
• Coordinate release activities across development, QA, UAT, performance testing, and production deployment
• Drive release readiness reviews, go/no-go checkpoints, and deployment governance
• Manage release scope, dependencies, sequencing, and deployment timelines
• Coordinate cross-team implementation activities across multiple workstreams and vendors
Environment & Deployment Governance
• Partner with Platform/DevOps teams to ensure environment readiness and deployment stability
• Coordinate code promotions across Dev, SIT, UAT, PERF, and Production environments
• Validate deployment plans, rollback strategies, and contingency procedures
• Ensure alignment between release schedules, infrastructure readiness, and testing cycles
Risk & Dependency Management
• Identify release risks, blockers, and cross-platform dependencies early
• Drive mitigation planning and escalation management
• Coordinate issue resolution across Engineering, QA, Platform, and vendor teams
• Ensure production support readiness and operational transition planning
Quality & Testing Alignment
• Partner with QA leadership to ensure alignment across SIT, UAT, regression, and performance testing activities
• Ensure release criteria and quality gates are met prior to deployment
• Coordinate validation activities across Guidewire Core, Digital, Integrations, Earnix, and Data/Reporting workstreams
Communication & Reporting
• Provide executive-level release status reporting and dashboards
• Facilitate release governance meetings and stakeholder communications
• Maintain visibility into release health, risks, deployment status, and defect trends
• Drive post-release reviews and continuous improvement activities
Reporting Structure
This role will work closely with:
• Engineering Leadership
• QA/Test Management
• Platform/DevOps
• Architecture
• Product Management
• Production Support
• Vendor Partners (Guidewire, SI partners, etc.)
Success Measures
• Predictable and stable releases
• Reduced deployment risk and production incidents
• Improved release transparency and governance
• High environment readiness and release quality
• Effective coordination across workstreams and vendors
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia.
Founded in 1914, we have been rated "A" or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners.
Benefit options available depending on contract factors and upon meeting requirements.
Duties & Responsibilities
Release Planning & Coordination
• Own and manage the integrated release calendar across Guidewire and connected platforms
• Coordinate release activities across development, QA, UAT, performance testing, and production deployment
• Drive release readiness reviews, go/no-go checkpoints, and deployment governance
• Manage release scope, dependencies, sequencing, and deployment timelines
• Coordinate cross-team implementation activities across multiple workstreams and vendors
Environment & Deployment Governance
• Partner with Platform/DevOps teams to ensure environment readiness and deployment stability
• Coordinate code promotions across Dev, SIT, UAT, PERF, and Production environments
• Validate deployment plans, rollback strategies, and contingency procedures
• Ensure alignment between release schedules, infrastructure readiness, and testing cycles
Risk & Dependency Management
• Identify release risks, blockers, and cross-platform dependencies early
• Drive mitigation planning and escalation management
• Coordinate issue resolution across Engineering, QA, Platform, and vendor teams
• Ensure production support readiness and operational transition planning
Quality & Testing Alignment
• Partner with QA leadership to ensure alignment across SIT, UAT, regression, and performance testing activities
• Ensure release criteria and quality gates are met prior to deployment
• Coordinate validation activities across Guidewire Core, Digital, Integrations, Earnix, and Data/Reporting workstreams
Communication & Reporting
• Provide executive-level release status reporting and dashboards
• Facilitate release governance meetings and stakeholder communications
• Maintain visibility into release health, risks, deployment status, and defect trends
• Drive post-release reviews and continuous improvement activities
Reporting Structure
This role will work closely with:
• Engineering Leadership
• QA/Test Management
• Platform/DevOps
• Architecture
• Product Management
• Production Support
• Vendor Partners (Guidewire, SI partners, etc.)
Success Measures
• Predictable and stable releases
• Reduced deployment risk and production incidents
• Improved release transparency and governance
• High environment readiness and release quality
• Effective coordination across workstreams and vendors
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :
About CSAA Insurance Group
Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities. As insurance industry leaders, we know things can change in an instant. It’s why we’re here.
We’re not afraid of change. We welcome it and use it to advance the cause. For employees, our cause is to become ever more inclusive and supportive of their goals and contributions. For our AAA Members, it’s finding new ways to help them prevent, prepare for and recover from whatever comes. For our communities, it’s exploring new ways of helping them meet evolving challenges.
Whatever may happen, change becomes progress at CSAA IG.
Benefits for today and for your future -- Benefits at CSAA IG represent our commitment to protect our employees by providing for their needs today and helping them prepare for a more secure future. Our suite of benefits is designed to provide for your physical, mental, social and financial health.
Our sense of belonging keeps us together -- Belonging is the feeling of being welcomed and accepted for who you are and the qualities you bring. It’s knowing you’re heard and valued as an individual and employee.
At CSAA IG, we share a strong sense of purpose and a hunger for adventure.
Change should always be expected, but can’t always be predicted. Whatever happens, we remain true to our beliefs and clear on our purpose. We meet change head on and grow from each experience.
A promise to act -- Life is uncertain, but we are not. When our AAA Members need us, we know how to move with the speed, expertise and confidence they rely on.
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