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Allied Universal
Security Officer - Retail Patrol
Palo Alto, CA
Jun 21, 2025
Part-time
Full Job Description

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!


As a Security Officer - Retail Patrol in Palo Alto, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you will have the ability to use our exclusive shift-pickup platform to view and claim other open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities.

As a Patrol Unarmed Officer in a high-end retail location, you will monitor and patrol assigned areas, helping to deter security-related incidents while providing outstanding customer service. Your visible presence and professional demeanor will contribute to a welcoming environment for guests and staff. You will conduct routine patrols and respond to situations as they arise, all while upholding our values of teamwork, integrity, and putting people first. This is a driving post, offering a dynamic opportunity to engage with people and make a positive impact every day.


Position Type: Part Time

Pay Rate: $26.16 / Hour

Job Schedule:

DayTimeFri10:00 AM - 07:00 PMSat10:00 AM - 07:00 PMSun11:00 AM - 06:30 PM

What You'll Do:

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities:

  • Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and when appropriate, emergency response activities.
  • Respond to incidents and critical situations in a calm, problem-solving manner.
  • Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential concerns.
  • Observe and report any suspicious activity or hazards to management and/or law enforcement as required.
  • Assist with access control by monitoring entrances and exits, verifying credentials, and maintaining a visible presence.
  • Support loss prevention efforts by being alert to potential theft or policy violations within the retail environment.
  • Maintain detailed and accurate logs of daily activities, incidents, and observations as required by site procedures.

What We're Looking For:

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

Minimum Requirements:

  • California Security Professional Guard Card preferred.
  • Comfortable using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • A valid driver's license is required for driving positions only.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Why Join Us:

  • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

PDN-9f347871-c90d-4199-84b2-e149ac26c9f1
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Security Officer - Retail Patrol
Allied Universal
Palo Alto, CA
Jun 21, 2025
Part-time
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