Job Description
Training Center Assistant, Technical Training
JOB SUMMARY
The Training Center Assistant (TCA) position will provide administrative support to the Technical Training Organization’s Team. The group is composed of Technical Training Instructors, Leadership Team, and partners with groups in the training organization such as Training Support to ensure accurate communications for scheduling of testing, training, and support throughout Southern Company as applies to Technical Training.
This position will specifically provide day-to-day support to the projects and operations team(s) located in Georgia.
JOB REQUIREMENTS
- High School diploma required.
- Previous experience providing administrative support or relevant work experience in a customer service or support role, or in a role where experience and skills are clearly transferrable is required.
- Proficiency in Microsoft Office products (Outlook, Word, Excel, Power Point) is required.
- Experience with business expense processing, timekeeping, and coordinating meetings/events is preferred.
- Experience with the Oracle HCM suite of Human Resource Management products is a plus.
- Experience with creating Sole Source Justification documents, and Maximo or other purchasing software programs is a plus
JOB RESPONSIBILITIES
- Time processing
- Expense report processing
- Creating PR’s for purchasing services or materials
- Training Calendar maintenance
- Leased equipment, office supplies, etc. ordering
- Administrative records maintenance, and management
- Plan and organize meetings including arrangements for catering, room reservations, etc.
- Generate reports
- Engage in accounting and budgeting processes as necessary including paying invoices, etc.
- Provide dedicated support to instructors for daily operations and training class preparation.
Additionally, this position is responsible for ad hoc administrative requests dependent upon current projects or initiatives affecting the team or organization. This position will also provide backup support to peer TCAs in the organization.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to organize, prioritize, and perform activities for multiple personnel at various levels within the department and meet required deadlines
- Ability to exercise independent judgment and discretion while working with minimal supervision
- Excellent interpersonal and customer service skills required along with excellent written and verbal communication skills
BEHAVIORAL ATTRIBUTES
- Possess and display behaviors consistent with Our Values of Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
- Maintain a professional demeanor
- Maintain confidentiality of sensitive information
- Demonstrate flexibility and adaptability to changing priorities
- Demonstrate initiative and ownership
- Must be a service-oriented team player
WORK LOCATION AND HOURS
- This position is in Rockmart Georgia. Reporting to an office location is required.
- This is a non-exempt/hourly position. Typical workdays and hours are Monday – Friday, 7AM – 3:30PM. There could be occasional after-hours and/or weekend engagement needed during storms, high workload, etc.
- The successful candidate will be required to attend occasional team, vendor, or business partner meetings, training, or other on-site events and must be willing to travel and attend in person when necessary or requested.
- Relocation assistance is not offered with this position.
Training Center Assistant, Technical Training
JOB SUMMARY
The Training Center Assistant (TCA) position will provide administrative support to the Technical Training Organization’s Team. The group is composed of Technical Training Instructors, Leadership Team, and partners with groups in the training organization such as Training Support to ensure accurate communications for scheduling of testing, training, and support throughout Southern Company as applies to Technical Training.
This position will specifically provide day-to-day support to the projects and operations team(s) located in Georgia.
JOB REQUIREMENTS
- High School diploma required.
- Previous experience providing administrative support or relevant work experience in a customer service or support role, or in a role where experience and skills are clearly transferrable is required.
- Proficiency in Microsoft Office products (Outlook, Word, Excel, Power Point) is required.
- Experience with business expense processing, timekeeping, and coordinating meetings/events is preferred.
- Experience with the Oracle HCM suite of Human Resource Management products is a plus.
- Experience with creating Sole Source Justification documents, and Maximo or other purchasing software programs is a plus
JOB RESPONSIBILITIES
- Time processing
- Expense report processing
- Creating PR’s for purchasing services or materials
- Training Calendar maintenance
- Leased equipment, office supplies, etc. ordering
- Administrative records maintenance, and management
- Plan and organize meetings including arrangements for catering, room reservations, etc.
- Generate reports
- Engage in accounting and budgeting processes as necessary including paying invoices, etc.
- Provide dedicated support to instructors for daily operations and training class preparation.
Additionally, this position is responsible for ad hoc administrative requests dependent upon current projects or initiatives affecting the team or organization. This position will also provide backup support to peer TCAs in the organization.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to organize, prioritize, and perform activities for multiple personnel at various levels within the department and meet required deadlines
- Ability to exercise independent judgment and discretion while working with minimal supervision
- Excellent interpersonal and customer service skills required along with excellent written and verbal communication skills
BEHAVIORAL ATTRIBUTES
- Possess and display behaviors consistent with Our Values of Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
- Maintain a professional demeanor
- Maintain confidentiality of sensitive information
- Demonstrate flexibility and adaptability to changing priorities
- Demonstrate initiative and ownership
- Must be a service-oriented team player
WORK LOCATION AND HOURS
- This position is in Rockmart Georgia. Reporting to an office location is required.
- This is a non-exempt/hourly position. Typical workdays and hours are Monday – Friday, 7AM – 3:30PM. There could be occasional after-hours and/or weekend engagement needed during storms, high workload, etc.
- The successful candidate will be required to attend occasional team, vendor, or business partner meetings, training, or other on-site events and must be willing to travel and attend in person when necessary or requested.
- Relocation assistance is not offered with this position.
About Southern Company
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Southern Company owns electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications.
The men and women who work at Southern Company understand that we don’t simply provide a product or service. Clean, safe, reliable and affordable energy is essential to our way of life. More than 100 years ago, our company played a major role in the growth and prosperity of the South – and we continue to play a role today through our support of economic development and our philanthropic efforts. We believe the communities we serve should be better off because we’re there.
Our principal business is to make, move and sell energy. Those are the “whats” of our business. But it’s the “hows” that make us different. The actions of our employees are what truly define us and have earned us a high level of trust among our customers, shareholders and regulators.