This job is expired.
Wilbur-Ellis
Agriculture Customer Service Representative (Shafter, CA)
Shafter, CA
Jun 17, 2025
Full-time
Full Job Description

Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”

Are you customer focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU!

General Purpose and Scope of Position:

Wilbur-Ellis is seeking a dependable Customer Service Representative to join our team. This position plays a key role in supporting customer interactions and serves as a liaison between customers, the field sales team, and operations. The role encompasses administrative support, order processing, and inventory management assistance to ensure exceptional service and customer satisfaction.

Key Skills and Abilities Include:

  • High School Diploma or equivalent

  • Proficiency with computers to an intermediate level utilizing Microsoft Windows, Windows applications, and ERP order entry systems. JD Edwards practice and process training will be provided

  • Knowledge of mathematical concepts and the ability to apply such concepts as fractions, percentages, and ratios to practical application with accuracy

  • Ability to sit at a desk and/or computer terminal to perform writing and/or keying/typing information for protracted periods of time

  • Mobility to move freely across uneven terrain, both indoors and outdoors, safely

Key Personal Attributes Include:

  • Strong interpersonal and communication skills (verbal, written, and across phone, email, and text), with the ability to build positive, professional relationships with customers, peers, and management.

  • Demonstrates a commitment to teamwork and delivering exceptional customer service.

  • Strong organizational skills with keen attention to detail, and the ability to multitask and prioritize multiple assignments effectively.

  • Ability to respond professionally to common inquiries or complaints from sales staff and other employees, customers, regulatory agencies, suppliers, etc.

  • Reads, writes, and speaks the English language fluently.

Specific Responsibilities and Key Deliverables Include:

  • Assists with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software

  • Responds to customer sales inquiries in a timely, accurate, and appropriate manner

  • As part of the support team, document and process product use recommendations as required

  • Utilizing JDE, enter and process customers' orders as requested. Meet or exceed timelines established under the Timely Transaction Processing policy (TTP)

  • Work closely with the office team to ensure adequate inventory levels are maintained to meet customer needs.

  • Assist Sales Team in accurate customer pricing and quickly resolve any inquiries or concerns

  • Prepare standard use and sales reports as well as any custom reports as requested by management, sales and customer

  • Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines and sales support

  • Supports Sales and/or Operations Manager as requested

  • All other duties as assigned

Compensation and Benefits:

  • The base compensation for this position ranges from $19.95 - $26.62 per hour. Note that wages may vary based on skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://bit.ly/3S8aDCj

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry’s best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

Follow our career social media accounts!

Instagram: IGTikTok: TikTokFacebook: FBLinkedIn: LinkedIn

PDN-9f2c64eb-fad3-4316-9834-17ecc3901d4d
Job Information
Job Category:
Customer Service
Spotlight Employer
Related jobs
Wells Fargo
Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communi...
Jul 15, 2025
SALT LAKE CITY, UT
Wells Fargo
About this role:Wells Fargo Privacy and Information Management is seeking a Lead Business Execution Consultant (Vice President) to be part of the front-line risk program team. The Privacy & Informatio...
Jul 15, 2025
MINNEAPOLIS, MN
Wells Fargo
About this role:Wells Fargo Privacy and Information Management is seeking a Lead Business Execution Consultant (Vice President) to be part of the front-line risk program team. The Privacy & Informatio...
Jul 15, 2025
WEST DES MOINES, IA
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Agriculture Customer Service Representative (Shafter, CA)
Wilbur-Ellis
Shafter, CA
Jun 17, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Wilbur-Ellis would like you to finish the application on their website.

Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.