Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

Compliance and Regulatory Supervisor 2 – Commercial Vehicle Licensing Account Services Manager
Oregon Department of Transportation
Commerce and Compliance Division
Commercial Vehicle Licensing Account Services
Salem

The role:
Bring your leadership skills and knowledge to our Commerce and Compliance Division as our commercial vehicle licensing account services manager. In this role, you will oversee customer service offices in Salem and Portland and lead initiatives designed to comply with federal and state programs and will participate in national level discussions regarding commercial vehicle licensing and fuel tax programs. This is an exciting opportunity to participate in an influential role while supporting the needs of Oregon motor carrier customers. Apply today!

Notice to Applicants: Each employee of the Oregon Department of Transportation in the Commerce and Compliance Division (CCD) must be aware of, and adhere to, OAR 740-020-0010 and ORS 823.007. Failure to follow applicable administrative rules and statutes may impact employment. Not sure what this means? Contact the recruiter listed below to discuss.

We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

• Provide oversight and policy direction to staff working in the assigned unit.

• Plan, assign and review work of staff.

• Identify staffing needs and collaborate with Human Resources to make hiring decisions.

• Ensure consistent and timely decision making between supervised units and provide technical expertise to staff regarding investigations, account set up, registration, licensing and customer facing office operations.

• Ensure staff are accurately and appropriately responding to inquiries and following established laws, rules, procedures and regulations.

• Develop and oversee communication strategies to ensure effective workflow.

• Partner with Human Resources and other departments regarding personnel issues, coaching and career development.

• Serve as subject matter expert in the development of administrative rules and drafting legislative proposals.

• Act as system steward for assigned systems, ensuring system integrity, functionality and alignment with program requirements.

• Oversee implementation of system updates, advocate for program improvements and ensure compliance with applicable regulations.

• Facilitate effective communication between ODOT, state or federal entities and other interested parties.

• Work is performed in a typical office environment and requires travel to field offices and out of state conferences.

• This position is eligible for hybrid work with 3 days in the office per week.

• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.
  

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• Public Service Loan Forgiveness opportunity!
  

Want to know about new job postings? Subscribe to receive weekly email notifications!

Minimum qualifications:
Four years of lead work, supervision, or progressively related experience.

OR

One year of related experience and a bachelor's degree in a related field.

Special qualifications: Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

• Experience creating goals, in pursuit of effective program management and improvements.

• Foundational understanding of computer systems and technical functions, and the ability to convey needed system changes to technical staff.

• Experience coaching, guiding or mentoring a large team of professionals, with diverse job functions and varying skillsets.

• Exceptional verbal and written communication skills to a diverse audience.
  

How to apply:

• Complete the following required steps:

  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

    • Your cover letter must be limited to no more than two (2) pages.

    • Please address your cover letter to Nick Hopper, Commercial Vehicle Licensing Services Branch Manager.

    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
  

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• You will become part of the state's management team.

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

#LI-ODOT

#LI-POST

#LI-Hybrid

Compliance, Leadership, Manager