Job#: 3031162

Job Description:

This role is responsible for delivering high‑quality Epic Ambulatory training and ongoing support to a client in the Medical Industry providers and staff. The trainer serves as a subject‑matter expert and lead educator for Epic ambulatory applications, ensuring consistent adoption, accurate documentation, and effective use of the electronic medical record (EMR).

The position plays a key leadership role in planning, coordinating, and delivering live and virtual training supporting Dimensions upgrades and major initiatives, and continuously improving the Ambulatory Training Program. The trainer acts as a change agent, driving competency, engagement, and workflow transformation while partnering closely with clinical, operational, and organizational leaders.

• Proven experience delivering live and virtual training to clinical and operational audiences
• Demonstrated ability to lead and facilitate classroom and workflow-based training sessions

• Strong working knowledge of workflows and documentation standards
• Ability to assess learner needs and tailor training approaches accordingly
• Experience reviewing, testing, and validating training materials and system functionality
• Understanding of adult learning principles and instructional best practices

• Ability to lead planning, coordination, and implementation of training programs across multiple markets
• Strong partnership skills with practice leaders, clinician development teams, analysts, and enterprise stakeholders
• Proven ability to foster collaboration, accountability, and shared ownership within a team environment

• Excellent verbal and written communication skills
• Ability to clearly convey complex information to diverse audiences
• Demonstrated commitment to customer service
• Ability to anticipate customer needs and provide appropriate service recovery
• Experience evaluating training effectiveness and learning outcomes
• Ability to identify and lead improvements in education delivery and workflow adoption
• Experience auditing and monitoring training delivery and compliance

• Prior healthcare system or academic medical center training experience
• Experience working with instructional designers or developing training content
• Familiarity with Dimensions or similar structured training programs
• Change management or organizational development experience
• Experience supporting clinicians across multiple specialties or markets
• Strong facilitation skills with high‑volume or enterprise‑wide training initiatives
• Demonstrated interest in professional development, innovation, and advancing a training career path

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Great Place to Work® and Great Place for Women to Work® in Mexico.

VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.