Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

This Delivery Manager will be at the forefront of ensuring the successful delivery of products, encompassing critical areas such as the modernized Tire Invoice System, Inventory, Receiving, and RTV. In this pivotal role, the Delivery Manager will champion solution development, driving innovative process improvements while maintaining rigorous governance and standards. Additionally, the Delivery Manager will oversee comprehensive project management activities, including planning, resource allocation, and stakeholder communication, to ensure seamless execution and operational excellence

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

● Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.

● Facilitates program increment (PI) sessions across all delivery pods aligned to a product, or value stream, and the accompanying planning sessions (pre and post PI planning sessions).

● Collaborates with Product Owners and development teams to coordinate release schedules and deployment plans across products.

● Supports product teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.

● Supports the Product Owner with the facilitation of system demos to demonstrate the integration of products to program stakeholders.

● Leads program increment retrospectives to identify improvement opportunities that can be implemented to improve productivity.

● Monitors delivery team metrics to evaluate progress against delivery milestones (e.g., release burnups).

● Aggregates individual delivery pod status into portfolio-level risks, assumptions and interdependencies.

● Creates weekly reports highlighting the health of the overall delivery status to program leadership and various stakeholders.

● Fosters collaboration between the delivery pods and stakeholders at the product level.

● Drives cross-team delivery through decisive leadership, ensuring strategic alignment, resolving impediments, and enabling high impact outcomes.

● Coordinates the resolution of internal and external dependencies across value streams and shared services.

● Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.

● Ensures effective communication, collaboration, coordination and team engagement in initiatives that cut across portfolios and products.

● Creates weekly reports highlighting the health of the overall delivery status to program leadership and various stakeholders.

● Coordinates the resolution of internal and external dependencies across pods, value streams, and shared services.

● Understands the Objectives and Key Results (OKR) framework and works with the team to measure outcomes.

● Manages budgets, contracts, portfolios, and Statements of Work (SOWs), supporting governance and financial approvals.

REQUIRED

● 3+ years’ experience as a Delivery Manager and/or Program/Project Manager leading development teams in Agile and Waterfall environments.

● Proven track record of successfully delivering projects while working cross-functionally with business and IT teams.

● Strong leadership and team-building skills, with the ability to influence and motivate team members across different groups.

● Experience managing project financials, supplier contracts, and budgets across a program or portfolio of projects.

● Ability to develop project standards, create project dashboards, and design health metrics to guide project adjustments and executive-level decisions.

● Skilled in creating and managing detailed project plans, schedules, and critical paths.

● Highly responsive with a strong sense of urgency and a positive, adaptable attitude.

● Strong delegation and follow-up skills, with the ability to drive accountability across teams.

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.

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