Essential Functions:

Secure information necessary for preparation of required forms.

Collect appropriate fees.

Verify charges from fee schedule, issue cash receipts, prepare slips and balance cash receipts.

Assist patients by having knowledge of co-pays/applicable fees, facility, other departments and administrative services.

Handle cash according to indicated policies and procedures.

Initiate and complete Release of information forms as appropriate.

Print and complete all necessary paperwork, labels and documentation forms for receiving patients for various examinations.

Relay instructions to patients in preparation for examinations.

Maintain required patient statistical records.

Will attend scheduled clerical meetings.

Effectively maintain ED logs and files.

Verify patient's health plan eligibility and answer telephone routine questions.

Perform log out and distribution of ED Records.

Schedule follow-up appointments for patients seen in the service area.

Accurately maintain ED log out and documentation forms.

Comply with EMTALA regulations as pertains to job duties.

Must be able to do all clerical work in the Department.

Grade 05

Basic Qualifications:

All Testing Required for This Position Must Be Completed By (08/08/2014) if you have not completed and passed testing within the last 12 months, you must contact Recruitment Services immediately at the location nearest you to schedule testing. Please allow adequate time to schedule and complete all required skills testing.

High School Diploma or GED

One year experience within the past two years as a Cashier/Receptionist or
Unit Assistant in an outpatient/inpatient care setting with hands on medical/nursing care.

Knowledge of medical terminology required.

Ability to pass Basic Computer skills and Medical Terminology testing.

Ability to typing 30 WPM.

Must be proficient in work processing.

Must have experience in performing detailed, repetitive clerical functions, demonstrating clear distinct communication skills and legible written communication skills.

Must successfully complete ADT Training, Mainframe, Lotus Notes and/ or other computer training programs within the orientation period.

Must possess ability to do accurate simple arithmetic and operate credit card machine.

Demonstrate ability to display and project a courteous and professional demeanor in order to promote congenial interactions; to include effective and proper phone etiquette.

Demonstrate to accurate registration, coding and revenue collection per procedures.

Demonstrate the ability to serve as a conduit for department information.

Must demonstrate attention to detail while effectively dealing with multiple demands.

Must be willing to perform other related duties as assigned.

Must be able to fulfill the functional and environmental duties of the position prolonged standing and walking required.

Must maintain proficiencies to work in all ED clerical areas.

Must be willing to work in a labor/management partnership environment.

Skills Testing: Typing (30 WPM), PC Skills, Medical Terminology