Please submit a cover letter with your application.
ABOUT THE DEPARTMENT:
The Met's membership program is one of the largest in the world and includes more than 135,000 loyal members from around the globe. Members give $90 to $50,000 annually, and collectively contribute $25-30M per year. The membership program is in a period of rapid growth and change, as it rebounds from the pandemic, innovates its operations; and prioritizes diversity, inclusion, equity, and access. Within Membership, the Patron Program includes more than 2,000 individuals who make unrestricted annual gifts of $2,500 to $50,000, totaling $6-7 million in revenue each year.
GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:
Reporting to the Chief Membership Officer, you will lead efforts to take the Patron Program to new heights. You will build a team, develop a comprehensive strategy to grow Patron revenue, manage a portfolio of donors and prospects, and lead the program to reach its full potential. You are a strategic leader as well as a team player. You excel at building and managing relationships. You enjoy soliciting gifts and in mentoring others to do the same. You are excited by the opportunity to build, grow, and manage a program. You are results-driven and thrive in a fast-paced environment. You are passionate about art and skilled in the various stages of solicitation, including prospect identification, cultivation, solicitation, and stewardship. You are an outstanding writer and communicator and are highly organized.
PRIMARY RESPONSIBILITIES & DUTIES:
Lead and direct the Patron Program. Raise $6 million+ in unrestricted annual gifts from individuals, ranging from $2,500 to $50,000. Oversee renewal, upgrade, lapsed, and new gifts.
Develop and implement a comprehensive strategy to strengthen, grow, and track the progress of Patron Program revenue. Over time, grow household count and revenue.
Develop performance metrics, track and analyze results, and provide regular reports on progress.
Lead Patron Program frontline fundraising efforts including identification, cultivation, solicitation, and stewardship, with a goal of increasing the number of qualified prospects and the number of face-to-face solicitations.
Serve as lead solicitor and relationship manager for Patron Program gifts at the $10,000 to $50,000 level, focusing on face-to-face solicitations and managing a portfolio of 100 to 150 current patrons and qualified prospects.
Build strong internal relationships across the Museum and collaborate with other development officers to enhance all fundraising efforts.
Hire, supervise, and mentor a team of two: the Patron Program Officer, who manages Patron gifts of $2,500 to $5,000; and the Patron Program Coordinator, who provides administrative support.
Create compelling written materials and other collateral to support solicitation efforts.
Partner with the Membership and Institutional Advancement teams to improve and implement a refreshed process for Patron renewals, acknowledgements, and benefit fulfillment.
Partner with the Membership Marketing team to develop multi-channel direct marketing campaigns to secure new patrons, upgrade members into the patron program, and recapture lapsed patrons.
Partner with the Research and Analytics teams to build a prospect pool and pipeline strategy.
Collaborate with the Member Events team on Patron cultivation and stewardship events, and with the Member Communications team on Patron communications.
Regularly attend events, both internally and externally, to identify and cultivate new prospects.
Devise a strategy to increase Patron support nationally.
Perform other duties as assigned.
REQUIREMENTS AND QUALIFICATIONS
Bachelor's Degree; Master's degree preferred.
5-7 years senior-level experience in fundraising.
Experience with or passion for museums or cultural organizations. Knowledge of art history preferred.
Proven record in soliciting and closing gifts.
Demonstrated experience in managing a member or donor program.
Strong knowledge of fundraising principles.
Exceptional verbal and written communication skills.
Highly organized.
Exceptional interpersonal and relationship management skills.
Experience with Tessitura or similar fundraising software.
Proficient in Microsoft Office suite (Outlook, Word, Excel, and Power Point).
Ability to work occasional nights and weekends as needed for events or deadlines.
COMPENSATION RANGE:
Pay Range: $125,000.00 - $150,000.00 / Annually
The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors.