Overview
Educational Field Content Designer
(this position is Hybrid working 2 days a week in the Texas Support Center)
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The Educational Field Content Designer supports the Sr. Manager, Field Education Programs in the creation, design, and implementation of educational initiatives that align with field education and product knowledge strategies. This role implements forward-thinking field educational content incorporating cutting-edge instructional design methodologies and emerging store learning platforms. It requires expertise in innovative content development, digital learning strategies, and user-centered design approaches to enhance store associate engagement. The ideal candidate is a creative thinker who can bridge traditional field education with modern technology to drive impactful learning experiences.
Key Responsibilities
- Design & Support Learning Materials: Create engaging field educational and lesson content, including e-learning modules, assessments, and instructional videos
- Content Development: Collaborate with subject matter experts (SMEs) to develop content frameworks, store learning objectives and course materials
- Content Adaptation: Modify and update existing content to align with evolving brand standards, field educational methods, and learner needs
- E-Learning & Multimedia Integration: Utilize instructional design foundation to develop interactive digital content, including video scripts and gamified learning experiences
- Collaboration & Stakeholder Engagement: Work with SMEs and stakeholders to ensure content direction and best practices are met
- Technology Management: Upload, manage, and optimize content to company digital platforms
- Research & Innovation: Stay updated with trends in educational technology, instructional design, and digital content creation to enhance store learning experiences
Knowledge, skills & abilities requirements
- Bachelor's degree in Education, Instructional Design, Communications, Content Creation, or a related field
- 5+ years of experience in field educational content development, instructional design, or communications, along with significant writing and editing expertise
- Experience in a corporate setting preferred
- Proficiency in authoring tools, digital platforms, and multimedia design tools (e.g., Adobe Creative Suite, Adobe InDesign, Camtasia, and Vimeo)
- Experience with multimedia production, including video scripting, graphic design, or interactive learning tools, is a plus
- Knowledge of instructional design principles, adult learning styles, and best practices in field education and product knowledge with attention to detail
- Ability to create clear, engaging, and well-structured educational materials tailored to different learning styles
- Manage multiple projects simultaneously, meet deadlines in a fast-paced environment, and collaborate effectively with cross-functional teams
Core Competencies for Role
- Results Driver - holds self to a good standard of work and delivery, manages own time and focuses on the right priorities, self-motivated, adapts quickly
- Problem Solver & Decision Maker - uses the right information to make decisions and take action with others to solve problems, uses sound judgment to make prompt yet balanced decisions
- Effective Communicator - can articulate well when sharing information, self-aware of impact and style when communicating to engage others, asks questions and listens
- Strategic Thinker - brings new, strategic ideas to the team, actively supports strategic plans, provides additional ideas to drive improvements
- Team Builder - works well with others, collaborates with a broad number of associates/teams, acts humbly when a part of a team, and understands the importance of including others
- Flexible & Agile Adapter - open to change, works well with little direction and finishes the task, keeps calm under pressure, and is resilient, moving forward quickly
Working conditions & physical requirements
The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work.
While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated, ensuring the safety and comfort of our associates.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
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