JOB SUMMARY

The Manager Social Work manages the daily activities and services provided by staff, students, and volunteers. Ensures patients and family members are provided with detailed education, consultation and advice needed to cope with issues which arise from various emotional or physical problems as outlined by the Texas State Board of Social Worker Examiners scope of practice. Manages and oversees a variety of services including crisis intervention, bereavement, client advocacy, referrals, prevention, education, discharge planning and implementation, and psychosocial assessments.

Location: Plano, TX - The Heart Hospital

Setting: Care Management

Schedule: FT Mon-Fri

ESSENTIAL FUNCTIONS OF THE ROLE

• Provides administrative, technical and clinical management of social work staff, students and volunteers under industry best practices which includes the responsibility for hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.
• Develops and maintains standardization of quality programming across all social service programs and services through the standardization of program design, program components, case management practices, and the client record supervisory review.
• Ensures appropriate scope of practice by staff. Ensures that subordinates are familiar with prominent ethical standards in the profession, especially related to issues such as confidentiality, informed consent, conflicts of interest, dual relationships, boundary issues, documentation, consultation, referral, and termination of services.
• Conducts and documents difficult and delicate specialized psycho-social assessments to interpret social, environmental, and medical needs of the patient.
• Supervises and employs advanced practice methods in the development, implementation and evaluation of treatment plans. Provides patient and family education and serves as a professional resource.
• Develops meaningful performance measures to establish the quality, effectiveness and efficiency of social work service operations in achieving desired outcomes.
• Monitors, evaluates, and adjusts services provided by staff to clients to ensure ethical safe optimum patient care which meets or exceeds standards of practice. Identifies actions which may be harmful and takes immediate and appropriate remedial actions. Ensures proper boundaries are maintained by subordinates in relationships with clients.
• Manages plan of care interventions to include resource and referral help, crisis intervention, prevention, education, patient advocacy, bereavement, therapy, and counseling as appropriate. Provides administrative, technical and clinical management of social work staff, students and volunteers under industry best practices which includes the responsibility for hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.

KEY SUCCESS FACTORS

• Knowledge of care coordination, discharge planning, case management and utilization review.
• Knowledge of human behavior, performance, personal differences in ability, personality, interests, psychosocial methods, and the assessment and treatment of behavioral and affective disorders.
• Knowledge of the standards and methods to restore or enhance social, psychosocial, or bio-psychosocial functioning of people, couples, families, groups, organizations and communities.
• Relational skills to interact with a wide range of constituencies.
• Verbal and written communication skills.
• Skill in the use of personal computers and related software applications.
• Ability to develop structures, relationships, and processes to facilitate multidisciplinary care planning, care delivery, and discharge planning.
• Ability to standardize policies, procedures, and programs.
• Ability to help people in recognizing and solving problems.
• Ability to supervise, train, motivate, give guidance to staff and ensure the clinical aptitude of staff.

BENEFITS

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Masters'
• MAJOR - Social Work
• EXPERIENCE - 5 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION -Lic Clinical Social Worker (LCSW), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP): Must have ONE of the following:
  • Lic Clinical Social Worker
  • Lic Masters Social Worker
  • Lic Masters Social Worker - Adv Practice.