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Shields Health Solutions
Pharmacy Delivery Clerk or Pharmacy Tech Trainee
Worcester, MA
Jun 6, 2025
Full Job Description

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace.

Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.

  • 40hr M-F schedule. 
  • Health, Dental & Vision insurance eligible first day
  • 4 weeks (160 hrs) of PTO, plus 10 paid holidays
  • Career Growth

Job Purpose:

The successful candidate will prepare orders for delivery to clinics and patients' home containing medications that require temperature sensitive packaging and special handling with the utmost attention to detail.  They will collaborate and communicate with liaisons, pharmacy staff, and common carrier to ensure packages are delivered as promised.

Job Duties:

  • Verify Rx order matches listed medication on delivery ticket
  • Ring Rxs through POS and charge appropriate payment method
  • Package orders using appropriate supplies
  • Enter shipping information in UPS worldship and Dynamex with attention to detail.
  • Track packages to confirm delivery
  • Investigate and communicate with staff regarding delivery issues
  • Obtain clarification and give feedback on incomplete delivery slips
  • Organize packages based on delivery type
  • Deliver clinic administer medication to other on-site pharmacies

Experience/ Education:

  • High School diploma
  • Willingness to learn
  • Strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must 
  • Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
  •  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Job Information
Job Category:
Healthcare Services
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Pharmacy Delivery Clerk or Pharmacy Tech Trainee
Shields Health Solutions
Worcester, MA
Jun 6, 2025
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