Program Management Support Specialist

Glendale, AZ

Job Description

A contractor-position for a Program Management Support Specialist is open at CSAA Insurance Group! 
 
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. 
 
Founded in 1914, we have been rated "A" or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. 
 
Benefit options available depending on contract factors and upon meeting requirements.
 

• Community impact experience - 5+ years of successful experience in client services, nonprofit capacity building, fundraising, volunteer management, project management, program development and/or partnership and relationship management.
• You understand community impact and how it can make positive change, and you thrive in a fast-paced work environment that demands a high-standard of excellence.
• Project management - You excel at project management from the large-picture planning to the fine details, and have demonstrated experience in taking a concept from idea to execution, working effectively with a diverse set of stakeholders - from corporate executives and nonprofit leaders to colleagues and volunteers.
• Relationship management
• As an experienced relationship manager, you take a consultative approach to working with partners, with an eye toward finding thoughtful and creative ways for a mutually-beneficial win. You combine passion and strategy to activate change and maximize impact.
• Innovative - Two ways people describe you are curious and entrepreneurial. You are always looking for the next challenge, get excited by talking to people and building an understanding of their passions and expertise. You're excited by the challenge of figuring out how you can build programs that inspire a shift in individuals, organizations and systems to make a better world.
• Data Insights - Proficiency in data analysis and application. You have experience in making meaning out of data, and leveraging those insights to assess and improve the effectiveness of programs and initiatives.
 
Education

• BA or equivalent education and experience
• Years of Experience
• 5+ years of successful experience
 
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :PDN-a1fe8c0c-0429-42ce-b911-7742a29272e6
A contractor-position for a Program Management Support Specialist is open at CSAA Insurance Group! 
 
CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. 
 
Founded in 1914, we have been rated "A" or better by A.M. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. 
 
Benefit options available depending on contract factors and upon meeting requirements.
 

• Community impact experience - 5+ years of successful experience in client services, nonprofit capacity building, fundraising, volunteer management, project management, program development and/or partnership and relationship management.
• You understand community impact and how it can make positive change, and you thrive in a fast-paced work environment that demands a high-standard of excellence.
• Project management - You excel at project management from the large-picture planning to the fine details, and have demonstrated experience in taking a concept from idea to execution, working effectively with a diverse set of stakeholders - from corporate executives and nonprofit leaders to colleagues and volunteers.
• Relationship management
• As an experienced relationship manager, you take a consultative approach to working with partners, with an eye toward finding thoughtful and creative ways for a mutually-beneficial win. You combine passion and strategy to activate change and maximize impact.
• Innovative - Two ways people describe you are curious and entrepreneurial. You are always looking for the next challenge, get excited by talking to people and building an understanding of their passions and expertise. You're excited by the challenge of figuring out how you can build programs that inspire a shift in individuals, organizations and systems to make a better world.
• Data Insights - Proficiency in data analysis and application. You have experience in making meaning out of data, and leveraging those insights to assess and improve the effectiveness of programs and initiatives.
 
Education

• BA or equivalent education and experience
• Years of Experience
• 5+ years of successful experience
 
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

QUALIFICATION/LICENSURE
Work Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :PDN-a1fe8c0c-0429-42ce-b911-7742a29272e6

About CSAA Insurance Group

Why we're forever forward -- ​​​​At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities. As insurance industry leaders, we know things can change in an instant. It’s why we’re here.

We’re not afraid of change. We welcome it and use it to advance the cause. For employees, our cause is to become ever more inclusive and supportive of their goals and contributions. For our AAA Members, it’s finding new ways to help them prevent, prepare for and recover from whatever comes. For our communities, it’s exploring new ways of helping them meet evolving challenges.

Whatever may happen, change becomes progress at CSAA IG.

Benefits for today and for your future -- Benefits at CSAA IG represent our commitment to protect our employees by providing for their needs today and helping them prepare for a more secure future. Our suite of benefits is designed to provide for your physical, mental, social and financial health.

Our sense of belonging keeps us together -- ​​Belonging is the feeling of being welcomed and accepted for who you are and the qualities you bring. It’s knowing you’re heard and valued as an individual and employee.

At CSAA IG, we share a strong sense of purpose and a hunger for adventure.

Change should always be expected, but can’t always be predicted. Whatever happens, we remain true to our beliefs and clear on our purpose. We meet change head on and grow from each experience.

A promise to act -- Life is uncertain, but we are not. When our AAA Members need us, we know how to move with the speed, expertise and confidence they rely on.

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CSAA Insurance Group
Program Management Support Specialist
CSAA Insurance Group
Glendale, AZ
Jun 11, 2026
$46 - $56 an hour
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