ALG Vacations (ALGV), part of the Hyatt family, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America’s only vertically integrated travel, hospitality, and leisure management group, we can oversee all aspects of the vacation- from the moment a guest books a trip to the time they return home. Serving more than three million passengers annually, each of our highly respected brands offers unique benefits and a wide portfolio of destinations.

Grow your career as a successful Project Manager with Trisept Solutions. In this role, you will be accountable as the owner and champion of diverse and complex projects and business initiatives across Business Units, Technology Teams or other departments including internal or external stakeholders. You will exhibit leadership and build trust to take full ownership while allowed extensive latitude for complex decision making with minimal oversight to bring projects to completion on time and within budget following project management best practices.

A successful Project Manager will:

• Collaborate with and align all involved stakeholders using effective communication and facilitation techniques.
• Manage multiple enterprise-wide projects of diverse and complex scope, including project interdependencies, from initiation to delivery with minimal oversight.
• Coordinate activities among project team members to complete projects on time and within budget.
• Work with management, business leaders, peers, and team members by appropriate means to identify business solution objectives, develop project scope, concepts, functional and technical requirements, and deliverables.
• Proactively make decisions, manage scope, problem solve, and lead the team as the person ultimately responsible for project success; escalate issues in a timely manner and communicate decisions.
• Produce accurate and on time PMO scorecard and dashboards to report projects status. Communicate project status to varying audiences, from project team members to enterprise wide executive management, including milestones and realistic forecasts of final deliverables meeting or exceeding all project goals, objectives and timelines; responsible for accurate tracking and reporting of progress, issues, risks, and mitigation strategies according to the defined processes.
• Effectively utilize project management tool kit and resources. Become an expert in the tool set for dashboarding, project plan management and other capabilities to apply consistent practices and further advance the Project Management Office maturity. Conduct all administrative tasks to ensure proper hygiene, detailed plan maintenance and follow-up, providing accurate and current information for tracking and reporting purposes.
• Propose new initiatives that could help lower costs, improve customer satisfaction or work more efficiently. Participate actively in innovation and evolution of technology across the group. Provide continuous feedback for improvement of current processes acting as a champion agent of change.
• Ensure IT best practices and standard processes including IT general controls and other security, compliance or budgetary protocols are followed.

Requirements:

• Bachelor's degree in business related field, preferably computer information systems, project management, technology applications or product management from a 4 year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.
• 3 years Project Manager related experience on IT Projects. 
• Understanding and/or desire to learn travel industry and technology. 
• Strong understanding of project management methodology and terminology. 
• Strong analytical and documentation skills. 
• Knowledge in various software development life cycles ranging from agile/scrum to waterfall methodologies.
• Project Management Certification (PMP / PMI or similar) preferred.
• Certification or proficiency SmartSheet a plus.
• Proficiency in Microsoft Office programs.
• Proficiency in Project Management programs.  
• Strong communication skills with cross functional project teams, team workers, functional test team, sponsors, management, partners, vendors and users. 
• Excellent public relationship skills with customers, co-workers & external partners. 
• Ability to monitor and drive issues, track tasks, and evaluate priorities daily. 
• Flexible, stress resistant, an accurate work practice and a hands-on mentality. 
• Produce high quality documentation. 
• Ability to influence and persuade in order to achieve desired outcomes. 
• Ability to confidently present concepts and solutions verbally in front of a group. 
• Ability to offer alternative solutions to program/projects scope. 
• Ability to work with minimal supervision. 
• Acts as a champion for the team and the company. 
• Ability to align with key stakeholders, IT and PMO teams in order to troubleshoot issues. 
• Positive and proactive attitude. 
• Excellent interpersonal, consultative, and communication skills. 
• Excellent organizational, planning, facilitation, and prioritization skills. 
• Ability to identify problems and recognize important information with a clear understanding of the underlying links between the details to quickly identify and filter relevant information to solve them.   
• Willing to travel, to support knowledge transfer on global projects. 
• Ability and willingness to operate in a fast-paced, complex corporate environment. 

About ALG Vacations:

It all begins when our client’s book with ALG Vacations. We keep our standards as high as our passion for travel, working together with our agents to ensure every client’s vacation exceeds every expectation. We are an industry innovator that combines the expertise of many different brands.

ALG Vacations consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across multiple segments, comprising:

• Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
• Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
• Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
• Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

About TRISEPT SOLUTIONS

Trisept Solutions® is the enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants. With 20 years of travel technology innovation, end-to-end traveler engagement and billions of transactions processed each year, this is the world’s most sophisticated travel merchandising platform.

Since 2021, ALG Vacations has been part of the Hyatt family. At Hyatt, we believe in the power of belonging and creating a culture of care where our colleague’s become family. Our colleagues and our guests have been at the heart of our business since 1957 and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

As we continue to grow our business together, we never lose sight of what’s most important: Our People. We turn trips into journeys, encounters into experiences and jobs into careers. 

To learn more about ALG Vacations: https://alg.www.vaxvacationaccess.com/about-us/

Our Values

At ALG Vacations, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:

                   Empathy • Well Being • Inclusion • Integrity • Respect • Experimentation                                       

Our Commitment to Diversity & Inclusion

Being part of ALG Vacations and the Hyatt family means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

We’re proud to offer exceptional corporate benefits which include:

• Travel Perks and Benefits for both ALG Vacations and Hyatt
• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short- & Long-Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.