This job is expired.
Capital One
Sr. Associate, Product Management, Account Setup
Richmond, VA
Jun 1, 2024
Full-time
Full Job Description
West Creek 1 (12071), United States of America, Richmond, Virginia

Sr. Associate, Product Management, Account Setup

We are looking for a Sr. Associate for the Account Setup (ASU) team. The ASU team/platform is responsible for fulfilling ~100K credit card applications per day! ASU rolls up to the Decision Fulfillment tower, which rolls up to the larger US Card Acquisitions/Decisioning as a Service (DaaS) org. You'll own one of the most critical services in the entire Card org - we fulfill applications from all brand/product offerings (think Upmarket, Mainstreet, etc.), channels, partners, and countries. You'll get to work on high impact, high visibility projects, and interface with dozens of teams/functions all day everyday.

General Responsibilities:
As a product leader, you will:

  • Relentlessly push to understand customer needs and ensures customer is considered in prioritization and trade-off discussions

  • Set product vision and lead road mapping, goal setting, story writing, prioritizing, project execution, A/B testing, and product roll-out strategy

  • Collaborate with internal partners. You will be exceptional at developing and nurturing relationships with internal stakeholders and partners. You apply strong communication skills to influence product decisions and inspire breakthrough results.

  • Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics

  • Define learning agenda and key performance indicators (KPIs) to measure success/failure

  • Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making

  • Leads a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)

  • Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle

  • Manage public releases and customer support materials, ensure compliance with platform requirements, and shepherd your apps through app store processes

  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams

  • Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps

We want you if you are:

  • Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

  • Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you

  • Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work

  • Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

  • Bachelor's degree or military experience

  • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

  • Bachelor's degree in computer science or engineering

  • 1+ years translating business strategy or analysis into consumer facing digital products

  • 1+ years of experience working on core product platforms powering digital experiences

  • 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

PDN-9c2de45f-cb38-43f2-becf-ca95e207e35d
Job Information
Job Category:
Accounting
Spotlight Employer
Related jobs
Description:$3,000 sign-on bonus! *At BRIA, we are community-driven with a focus on work-life balance. Our rehabilitation centers offer a compassionate care environment, empowering you.Registered Nurs...
Jul 13, 2025
Chicago, IL
Kitchen Manager
Stuarts Draft Retirement Community
We're looking for a full-time, experienced kitchen manager for our Assisted Living Facility. Your job will be to lead a team, create weekly menus and schedules, and cook. This job is perfect for someo...
Jul 13, 2025
Stuarts Draft, VA
Health & Life Insurance Sales Agent
Purnell and Company, Inc.
Health and Life Insurance Enrollers - Must Be LicensedAre you a self-motivated, competitive, and highly driven salesperson looking to take the next step in your career? Our inside sales representative...
Jul 13, 2025
Farmers Branch, TX
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Sr. Associate, Product Management, Account Setup
Capital One
Richmond, VA
Jun 1, 2024
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Capital One would like you to finish the application on their website.

Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.