Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
We are looking for a seasoned Senior Manager, Client Events to create unique client experiences, enhance brand positioning, and drive engagement through strategic partnerships for our leading-edge Technology business unit (Tech BU). In addition, the individual will drive operational excellence in this area across the Client Development team, leveraging technology and optimizing processes/polices. They will deeply collaborate with Tech partners, other client development leaders, and marketing team to maximize engagement and impact of these events.
Working very closely with the Managing Director and Director in Tech, this position is ideal for a high-performing individual with extensive experience in designing and executing client experiences that align with business strategy and has led transformation efforts to scale these efforts leveraging technology. We are looking for a go-getter who is engaged with Tech ecosystem and is committed to an all-in, high-performance culture, possesses a client-first mentality, and is willing to roll-up their sleeves and deliver positive outcomes.
What You Will Do:
Lead Client Events, Tech BU: Drive the vision and strategy for external events program, ensuring alignment with overall business and brand objectives:
Partner with internal stakeholders to align event strategy with business priorities and secure buy-in for major initiatives.
Transform business goals into innovative event concepts that enhance brand perception and drive measurable outcomes.
Collaborate with partners, Client Development leaders, and Marketing teams to ensure consistent messaging and visual identity across all touch points.
Lead a comprehensive events portfolio spanning large-scale marquee events, targeted industry activations, and smaller engagement opportunities.
Build and maintain the events roadmap, balancing long-term strategic initiatives with emerging opportunities.
Develop and oversee the program budget, with accountability for ROI across all event investments.
Conduct post-event evaluations to gather feedback, analyze key metrics (e.g., attendance, satisfaction, commercial wins), and identify areas for improvement to shape future events.
Drive Operational Excellence: Collaborate with marketing technology and Client Development team members focused on client events across different businesses with varying levels of seniority to:
Create and implement governance processes for event requests, evaluations, and approvals; streamline event request and contract approval processes.
Lead the continuous improvement of event processes based on data-driven insights and industry best practices, including leveraging the collateral for post-event drip campaigns.
Build a firmwide calendar of events to identify areas of cross-business collaboration engagement with appropriate visibility for relevant stakeholders.
Establish comprehensive metrics framework to evaluate event effectiveness across brand impact, audience engagement, and business outcomes.
Optimize and automate processes by leveraging marketing technology, including leveraging CRM tools (Dynamics) to track/manage event registration, track attendee data, and generate reports to share key metrics to senior stakeholders.
Mentor and develop the client development events team, building capabilities that enhance our overall execution excellence.
Who You Are:
8+ years of experience in an event or sponsorship management role tied to client development and strategic campaigns, ideally in a professional services organization. Experience with tech organization and/or tech ecosystem strongly preferred.
Strong experience building and leading a high-functioning and motivated team.
Deep understanding of leading technologies in event and sponsorship management, particularly leveraging CRM; experience with Microsoft Dynamics preferred.
Prior experience leading and transforming an events and sponsorships function, along with deploying new processes and systems to drive growth, efficiency, and effectiveness.
Strong project management, communication, data, and budgeting skills.
Exhibits executive presence and market expertise to guide client development and lawyers; ability to operate as a trusted advisor.
Demonstrated ability to navigate a highly matrixed structure and drive alignment across the different stakeholders to enable actionable forward-movement.
Presents thoughts, ideas, and data (written and verbal) in an executive-ready format. Adapts communication to fit the preferences and needs of the audience or situation.
Demonstrates integrity, sound judgement (particularly with confidential matters), discretion, emotional intelligence, and accountability.
Effectively manages and prioritizes multiple projects, staying organized and delegating as needed. Shows initiative and creativity in problem-solving and collaboration at all levels.
Shapes and reinforces a positive organizational culture, modeling behaviors that reflect the firm’s values and vision.
Proficient in core Microsoft suite (Word, Outlook, Excel, PowerPoint), and stays abreast with new evolving technologies.
Hybrid office; 3 days in office required.
Estimated travel: 25-30 percent.
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Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.
