AEG
Ticketing Coordinator
AEG
Nashville, TN
Jun 25, 2025
Full Job Description

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief Overview

The Ticketing Coordinator will be responsible for the advancement of box office, assisting the Manager Ticketing and issuing daily ticket counts various departments, producers and department heads. This position will process internal orders, both comp and purchased and facilitate external comp ticket orders for artists, agents and record labels. The Ticketing Coordinator will also be responsible for screening, reviewing and resolving customer service inquiries in regards to credit card information, shipping processes, pricing and general festival information.

What you will do

  • Screen and review customer service inquiries. Resolve issues both internally and externally in regards to credit card information, shipping process, pricing and general festival information
  • Process internal orders for upcoming festivals for internal ticket orders or comp requests from agents, artists, labels and employees.
  • Distribute ticket counts to department heads, producers, production, operations and other departments daily.
  • Coordinate the advancement of f box office prior to show l date. Assist with the hiring and training of box office staff. Liaison with third party payroll company on the hiring of temporary employees. Field general staff inquiries.
  • Collaborate with other members of the ticketing staff on the creation of event seating maps.
  • Responsible for general administrative tasks including, filing, data entry, faxing and scanning.
  • May assist other departments as needed

Education Qualifications

  • High School Diploma or its equivalency

Experience Qualifications

  • 2-4 years Of related work experience
  • Experience working in customer service
  • Experience working in live entertainment, ticketing a plus

Skills and Abilities

  • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast paced environment
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent interpersonal, written and verbal communication skills
  • Familiarity with ticketing platforms
  • Knowledge of the music industry preferred

Qualifications (ALL)

  • High School Diploma or its equivalency
  • 2-4 years Of related work experience
  • Experience working in customer service
  • Experience working in live entertainment, ticketing a plus
  • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast paced environment
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent interpersonal, written and verbal communication skills
  • Familiarity with ticketing platforms
  • Knowledge of the music industry preferred

Payscale: $20.15 - $29.38

Bonus:This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

PDN-9f3c7d97-8ff8-4080-869a-e29faaf89bc2
Job Information
Job Category:
Retail
Spotlight Employer
Related jobs
OverviewAt Intuit, we are on a mission to Power Prosperity Around the World. We are currently seeking passionate and experienced Tax Associates to join our team for the upcoming tax season. If you hav...
Jul 8, 2025
Dallas, TX
Staples is business to business.You're what binds us together.Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired...
Jul 8, 2025
New York, NY
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, so...
Jul 8, 2025
Philadelphia, PA
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Ticketing Coordinator
AEG
Nashville, TN
Jun 25, 2025
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

AEG would like you to finish the application on their website.

Ace your interview with
AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!