UX Designer - Retail

Position Overview
The UX Designer will lead the design and development of integrated omnichannel experiences for merchants who operate both online and in physical retail environments. The ideal candidate will play a critical role in unifying previously separate product systems into a cohesive ecosystem that seamlessly supports merchants across all sales channels. This is a 6-month, 40 hour per week contract role. 

Key Responsibilities

• Advocate for merchant needs at all levels of the organization, balancing business requirements with user experience
• Design intuitive migration experiences that help merchants transition from legacy systems to the unified platform
• Conduct user research with diverse merchant segments to inform design decisions
• Create comprehensive user journeys and workflows for complex systems
• Develop information architecture that accommodates the complexity of omnichannel operations
• Experience in inventory and catalog management across channels
• Partner with product managers, engineers, and stakeholders to define and prioritize features
• Translate business and technical requirements into elegant user experiences
• Lead design reviews and iteration cycles based on user feedback and performance metrics

Qualifications

• 5+ years of UX design experience, with demonstrated expertise in complex system design
• Strong portfolio showcasing experience with enterprise applications, particularly in retail or e-commerce
• Proven track record of successfully unifying disparate systems through thoughtful UX
• Experience designing for both digital and physical retail environments
• Excellent communication skills and ability to advocate for design decisions
• Proficiency in industry-standard design and prototyping tools
• Knowledge of design systems and component-based design methodologies

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

donna.ruch@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : DR8-1857493 -- in the email subject line for your application to be considered.***

Donna Ruch - Senior Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.



This job was first posted by Creative Circle on 06/24/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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