This job is expired.
Mountain Park Health Center
WIC Communications Specialist
Phoenix, AZ
Jun 4, 2025
Full-time
Full Job Description

The WIC Communications Specialist is the first point of contact for the patients, the public, and other entities communicating with Mountain Park Health Center. The WIC Communications Specialist is responsible for answering contacts from inbound phone calls, text messages, and chat and documenting those contacts using the appropriate computer systems. Additionally assists supervisor in day-to-day administrative work.

Essential Functions

  • Receives and processes multiple incoming contacts using Talk Desk software.
  • Sets patient appointments to meet with a WIC Nutritionist or Registered Dietician at an appropriate clinic location in accordance with WIC department requirements.
  • Assists new patients in registering with Mountain Park Health Center WIC.
  • Verifies patient demographics and insurance information, and updates changes as needed.
  • Cancels/reschedules appointments as requested by patients. Updates appointment schedules through computer systems
  • Observes and respects the confidentiality of patient, visitor, and employee information.
  • Maintains collaborative relationships with participants and WIC staff to identify additional ways to serve potential and current participants.
  • Maintains regular and predictable attendance.
  • Performs other duties as required.

Position Qualifications

Minimum Qualifications:

  • High school diploma, E.D. or equivalent.
  • 6 (six) months or more of call center or front office health care
  • 6 (six) months or more customer service experience.

Preferred Qualifications:

  • WIC program experience.
  • Bilingual (English/Spanish).
PDN-9f123ae9-be48-49c6-aa76-9c0490557a3f
Job Information
Job Category:
Healthcare Services
Spotlight Employer
Related jobs
Ready to join a dynamic and growing organization with unlimited potential? UniFirst is seeking an Outside Sales Representative to join our team! Work for an international leader in the $18 billion do...
Jul 3, 2025
Philadelphia, PA
Year Up United's Career Pathways is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement se...
Jul 3, 2025
Los Angeles, CA
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible...
Jul 3, 2025
COLUMBUS, OH
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
WIC Communications Specialist
Mountain Park Health Center
Phoenix, AZ
Jun 4, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Mountain Park Health Center would like you to finish the application on their website.

Ace your interview with
AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!