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Automotive Service Writer
at Auto Kingdom Blaine
Saint Paul, MN

Automotive Service Writer
at Auto Kingdom Blaine
Saint Paul, MN

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Description

Job Description

 

We are looking for motivated, performance-driven Automotive service writer/adviser to join our team.  Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer service-oriented. Automotive background / experience not necessary but interest is preferred.  

Job Responsibilities

• Serve as the primary point of contact for all automotive service and repair matters

• Understand customers’ problems and arrange for appropriate service

• Prioritize required services, and offer options

• Set and manage the expectations of the service delivery for both the customers and mechanics

• Continuously keep the customer updated on repair needs and completion times

Job Requirements:

• Previous dealership Service Advisor experience preferred - minimum 1 year

• Exemplary customer service skills are a must

• Verifiable customer service performance record required

• Valid driver's license

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