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CCIP Intern-Supply Chain Ops Intern
at Comcast
Philadelphia, PA

CCIP Intern-Supply Chain Ops Intern
at Comcast
Philadelphia, PA

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Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 40 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.



Program Overview
The Comcast Center Internship Program (CCIP) immerses students into the daily operations of a contemporary media and technology company while working side-by-side with Comcast’s top innovators.  Students become an integral part of the Comcast team while working on creative, innovative, and thought-provoking projects within various business units. Throughout the experience, there is opportunity for exposure to mentorship and professional development while having some fun and cultivating meaningful relationships. 


Role Overview
The integrated Supply Chain Operations team is responsible for the daily fulfillment of kits through third party vendors direct to customers and to Comcast service centers for pick-up enabling customers with the ability to install and activate their Comcast services at their own convenience without paying a professional installation fee which in turn is a cost savings to Comcast. 
 
Intern Will:

- Track shipments into SIK warehouses from various Suppliers & Comcast warehouses to ensure timely fulfillment & receipt. Escalate delays as needed.

- Drive continuous improvement by monitoring and acting on various vendor related metrics and reports.

- Compile customer escalations from various sources (survey, social media, etc) to assist in identifying common issues.

- Assist in the creation and maintenance of reporting on a daily, weekly, monthly basis.

- Submit UPS claims for lost/damaged shipments as needed and reconcile payments received.

- Oracle Issue-To-Project transactions.

- Assist team with various operational projects with the intent to reduce expense and improve the efficiencies within the operations

- Manage Document Management SharePoint-update/format documents, organize and manage the SharePoint, provide status updates, etc.

- Manage the weekly SIK Audits at HQ

- Other duties as assigned

 

Preferred Qualifications
- Currently enrolled and pursuing a Bachelor’s degree from a United States-based college or university with the Grad year of 2022 or 2021 (sophomores and juniors).

- Major: Supply Chain, Business or Communications major preferred

- Minimum GPA: 3.2

- Must be proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Adobe Photoshop and Visio

- Strong interpersonal skills. 

- Must have excellent time management and verbal/written communication skills  
- Must have great attention to detail and organizational skills 

- Must have ability to interface with all levels of management 

- Must be able to work evenings (when necessary) 

- Willingness to learn and work in a fast-paced environment

- Authorized to work in the United States of America. 

- Comcast is an Affirmative Action/EEO employer M/F/D/V 



Comcast is an EOE/Veterans/Disabled/LGBT employer

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