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Consultant at Insight Enterprises, Inc. in Houston, TX

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Requisition Number: 65421 

Job Responsibilities 


  • Responsible for leading and influencing clients in the adoption of OCM methodology through key conversations, presentations, communications and more. 
  • Analyze existing client OCM processes, resources, and governance structure to determine organizational readiness 
  • Lead OCM vision and success planning workshops with audiences at all levels of client IT organization 
  • Analyze and make recommendations around governance, communications, training, business/use cases, stakeholder groups, adoption, support, resources, success measurement. 
  • Document and deliver findings and recommendations around OCM - includes client-facing documentation, presentations, and internal documentation, as-needed. 
  • Advise and configure 3rd party training and adoption tools as-needed. 
  • Create and deliver communications, training, and adoption content on a variety of platforms for multiple communications channels, including online content, CBT's, internal marketing campaign materials 
  • Maintain an intermediate level of functional knowledge of core CWF technologies and how OCM impacts each, with an emphasis on end-user experience 




  • Strong communication and presentation skills with the ability to persuade audiences at all levels of an organization 
  • Demonstrated familiarity of IT organizational standards and processes around operations, support, training, resourcing, communications and the support of business 
  • Strong relationship building skills, demonstrated throughout multiple organizational levels at a variety of organizations (C-level through End User) 
  • ITIL and/or change management certifications 
  • Knowledge and experience of supported technologies - Office 365, Windows 10, MDM, Cisco, etc. 
  • Experienced business writer with proven content development skills across a variety of media/platforms, including web development experience (SharePoint experience preferred) 


The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


Internal teammate application guidelines:

  • Meet the minimum qualifications and requirements of the position;
  • Have completed twelve (12) months service in their current position; six (6) months of service in warehouse roles;
  • Not be under a disciplinary evaluation or suspension period;
  • Have satisfactory performance in their current position;
  • Have their current manager/supervisor recommendation


Do you know someone who would make a great Insight teammate?

Referrals are the best way to build quality teams – and a great way for you to earn a little extra cash. Please visit the Teammate Referral Policy page on Inside.Insight to find out how you can refer someone to this job at Insight.


About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.


Join our team as we work to deliver the best solutions through Intelligent Technology Solutions™, the new IT.

  • Global technology provider of IT hardware, software and service solutions
  • Fortune 500 company founded in 1988 with clients around the globe
  • $5.5 billion in revenue for 2016
  • 6,400+ teammates worldwide
  • 2017 Arizona’s Most Admired Companies (AZ Business Magazine), 2016 Best Places to Work (Phoenix Business Journal)
  • 2017 Dell EMC Titanium Black Partner, 2016 HP US Personal Systems Reseller of the Year, 2016 Cisco Gold Certification in North America, Microsoft’s largest global partner


Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Houston || Texas (US-TX) || United States (US) || None || None || US - Houston, TX ||

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