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Customer Fulfillment Specialist
at Innovative Health
Scottsdale, AZ

Customer Fulfillment Specialist
at Innovative Health
Scottsdale, AZ

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Job Description

Customer Fulfillment Specialist do a wide range of warehouse functions; labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations utilizing a pallet jack and other warehouse tools. The Customer Fulfillment Specialist is expected to focus on excellent customer service and take pride and great care in every order filled for our customers.

• Fulfill and organize orders to ensure customer delivery process is efficient and accurate;
• Create accurate shipping documentation for domestic shipments;
• Adhere to standard operating procedures as related to customer fulfillment;
• Create accurate shipping documentation for domestic shipments;
• Utilize material handling equipment, safely and efficiently, to receive or transport product to storage and staging locations;
• Accurately picks/packs and ships device orders;
• Scans bar-coded equipment and supplies when packing orders;
• Tracks all outgoing shipments and updates the operating system with tracking information;
• Works with staff to assist with rush orders or other customer issues;
• Maintains accuracy of customer orders with a goal of 100% accuracy;
• Maintains a clean, organized work area.
• Develops and maintains a good working relationship with all departments;
• Follows closing procedures. (Last person out of the building);
• Other duties as assigned.

Education, Qualifications and Skills:
• Must be at least 18 years old;
• At least 6 months of stable and relative work experience in a physical environment required;
• Previous Work experience receiving, loading/unloading material, packing, labeling or picking within a warehouse environment.
• Must be able to lift up to 75 pounds with or without reasonable accommodation;
• Must be able to stand and /or walk for up to 10 hours daily;

Company Description

Reprocessing single-use devices is smart business and responsible healthcare. Innovative Health takes reprocessing into the future by helping hospitals control their supply costs and aggressively pursuing new technologies. Innovative Health is committed to helping healthcare realize the potential of medical device reprocessing: To become the key strategy for controlling supply chain costs. Reprocessing pioneers, who founded and grew the industry, introduce a novel approach to reprocessing focused on technology and device utilization.

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