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Customer Fulfillment Specialist
at Zbox.com
Hamtramck, MI

Customer Fulfillment Specialist
at Zbox.com
Hamtramck, MI

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Description

Job Description

Company Overview:

Zbox is a company looking to modernize the heavy equipment sector of the e-commerce industry. The heavy equipment sector is lagging behind modern standards of online shopping set by e-commerce titans, and we are looking to capitalize on this opportunity and create a modern e-commerce experience for an industry that is in desperate need of it.

Job summary:

Zbox is looking for a Customer Fulfillment Specialist to join our growing team. We are looking for the right entry level candidate to assist us with product fulfillment and customer care. This person will possess a high level of accuracy and attention to detail. The right candidate will enjoy working independently as well as with a team.

Responsibilities:

  • Process refunds and exchanges
  • Respond to customer inquiries
  • Process sales orders
  • Update inventory
  • Update weekly tracking charts
  • Create purchase orders

Desired experience and skills:

  • Proficiency in Microsoft Excel and Outlook
  • Excellent interpersonal communication
  • Excellent written communication
  • Excellent attention to detail and accuracy
  • Ability to work independently
  • Initiative and drive to learn what we do

 

Company Description

Zbox is an owner financed eCommerce startup, located in Harper Woods, Michigan. We identified a need in the Heavy Equipment Industry: a lack of a strong eCommerce presence, with emphasis on user experience. In our pursuit to fulfill that role, our company wants individuals that display high levels of curiosity, initiative, and drive. Our company values team members who display the traits Zbox was built on - seeing a need and seeking out a solution, regardless of their experience of familiarity with the challenge. If that's you, apply now!

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