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CUSTOMER SERVICE REPRESENTATIVE CALL CENTER
at Noor Staffing
Burlington, VT

CUSTOMER SERVICE REPRESENTATIVE CALL CENTER
at Noor Staffing
Burlington, VT

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Description

Job Description

 

Prestigious company located in Burlington VT is looking for amicable Customer Service
Representatives to work in their Call Center Department. Qualified candidates would have
previous experience working in a Call Center Environment. Responsibilities include but are not
limited to
 Managing large amounts of inbound and outbound calls in a timely manner
 Responding to enrollment services calls, provide responses to questions
 Identifying customers’ needs, clarify information, research every issue and providing
solutions
 Mail information in response to request, and refer callers in the event of problems or
concerns.
 Assess clients health care needs and assists clients in choosing a health plan.
 Maintain updated knowledge of the Medicaid CHOICE for the Vermont program.
This is a Temporary to hire position with room for growth. Salary: $13.00 per hour.
Requirement
 High School diploma, GED or higher degree diploma required
 Proficiency in word
 Good Typing skills
 Minimum of 1 year of previous experience working in a Call Center Setting
 High levels of integrity, discretion and trust 
 Exceptional attention to detail 
 Excellent references from previous employers
 Prioritizing executive tasks and multi-task effectively 
 Professional mindset and the utmost discretion
 Ability to work independently and as part of a team
 Detail oriented with exceptional organizational skills
 United States work authorization

 

Company Description

Since 2002, we’ve been a trusted source of quality personnel for some of the nation’s most desirable corporate and government employers.

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