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Delivery Driver Warehouse
at Ashley Furniture
Boise, ID

Delivery Driver Warehouse
at Ashley Furniture
Boise, ID

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Description

Job Description

 

HOME DELIVERY DRIVER

The Home Delivery Driver delivers products to designated locations in an efficient, effective and safe manner, while promoting exceptional customer service through quality workmanship, as well as clear and professional communication.

The Home Delivery Driver is responsible for the safe and efficient transportation of the Company’s products to designated locations in accordance with Company standard operating procedures, while maintaining compliance with state and federal laws.

Essential Functions and Responsibilities

  1. Prepare and load the delivery truck.

  2. Deliver, unload and assemble product in the Customer’s home; remove all packaging materials from the location.

  3. Conduct physical inspections of product to identify damaged goods; perform simple touch-up and repair as needed.

  4. Understand and comply with all store policies and customer service procedures to ensure alingment in provided services.

  5. Communicate and document customer concerns, credits, damages and other necessary information to appropriate internal departments.

  6. Complete Department of Transportation (DOT) paperwork; complete other paperwork as assigned.

  7. Maintain a clean and organized truck and assigned warehouse work area; place product in designated areas when appropriate.

  8. Conduct pre-trip and post-trip vehicle inspection; communicate issues to the appropriate party. Fuel vehicle at approved locations.

  9. Maintain reliable attendance.

  10. Actively participate in departmental meetings, training and education; assist with training other employees and providing back-up.

  11. Complete other assignments and special projects as requested.

  12. Demonstrate the Company’s Core and Growth Values in performance of all job functions

Job Qualifications

Education:

· High School Diploma or equivalent, Required

Experience:

· None

Licenses or Certifications

· State-issued driver’s license with clean driving record

· Must be at least 21 years of age

Knowledge, Skills & Abilities

· Ability to maintain required state and federal driving requirements

· Ability to assemble furniture

· Excellent verbal and written communication skills

· Excellent interpersonal skills

· Excellent customer service skills

· Problem solve and make decisions, especially in a fast-paced, high pressure environment

· Address difficult customer and employee issues and concerns

· Maintain a positive and professional attitude that motivates others and promotes enthusiasm

· Effective time management and organizational skills

· Work independently as well as in a team environment

· Maintain confidentiality

· Working knowledge of continuous improvement

· Handle multiple projects simultaneously within established time constraints

· Perform under strong demands in a fast-paced environment

· Basic computer skills, including experience with Microsoft Office Suite, internet

· Display empathy, understanding and patience with employees and external customers

· Respond professionally in situations with difficult employee, vendor or customer issues

Physical Effort and Work Environment

Reasonable accommodations will be made for individuals with disabilities.

0%-24%

25%-49%

50%-74%

75%-

100%

Seeing: Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Communication: Must be able to effectively communicate with coworkers in order to perform the requirements of the position.

Sitting: Will remain in a seated position.

Fingering/Grasping/Feeling:Use hands, wrists and arms for grasping, manipulating, lifting, stacking, using hand-held tools, using hand-held devices and/or machine set up.

Standing/Walking: Must be able to remain on one’s feet in an upright position and move about on foot.

Feet: Use of foot or feet to operate machine and/or material moving equipment.

Climbing/Stooping/Bending/Kneeling/Reaching: Will bend, twist, squat, stoop, kneel, crouch and reach at or above shoulder level.

Lifting: Must be able to lift and carry objects 0-25 lbs

Lifting: Must be able to lift and carry objects 26-50 lbs.

Lifting: Must be able to lift, carry and manipulate objects 51-100 lbs.

Lifting: Must be able to lift, carry and manipulate objects 101+ lbs.

 

 

Company Description

Fun working environment, where there are many promotional oppportunities for advancement. We also offer a competitive benefit package and the best Training available.

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