1. Choose your Affinity Group

* Equal Opportunity / Affirmative Action

We serve Equal Opportunity Employers and are an Equal Opportunity Employer. The Professional Diversity Network has separate professional networking sites for different affinities, and in selecting the groups you identify with, you will be joined with those networks.

Note: Providing this information is strictly voluntary - you will not be penalized or subjected to adverse treatment. If you choose not to provide this information, simply select "Choose not to identify."

2. Choose Method
Sign in with LinkedIn
Sign in with Facebook

Tell us about yourself

IT - Systems Support/Analyst at Articulate in United States

Save or bookmark jobs as you go and access them anytime later with your account.



You love a world where IT and Accounting intersect supporting and administering financial systems that process high volumes of transactions during rapid revenue growth. You enjoy the challenge of integrating financial systems which at times may feel like you're a "human API". Articulate is looking for a skilled technical lead who has supported Salesforce, Intacct accounting or other third party hosted financial systems. You embrace working in a collaborative environment gathering cross functional business requirements to ensure financial systems scale.

Articulate is a fully distributed company that offers a high degree of autonomy. Our Finance team aspires to operate as a business partner ensuring we optimize systems and data to produce accurate billing, financial reporting, and analytics.

Candidates will enjoy programming scripts (with API/xml), creating csv files, importing or exporting transactional data to ensure revenue, expense, and cash transactions are recorded in our many financial systems. You have a solid background developing report templates to aid the process workflows for: billings, taxation, cash application, ecommerce settlements, expense processing and financial reporting. A solid understanding of the "order to revenue" life cycle in a SaaS subscription environment is ideal.

You are comfortable supporting a virtual accounting team with users across all time zones to provide user support, instructions, and training. You understand the importance of financial system "up time" as well as "data import schedules" to meet the monthly close deadlines.

Some of the third party hosted applications you'll be supporting or working with: Intacct (Sage) Order Entry/Contracts, Salesforce CRM, Recurly, Chargebee, Avalara, Expensify, Bill.com, American Express, Stripe, QuickBooks, Volusion, Authorize.net and bank accelerator templates.

Our ideal candidate will have:

  • Proven accounting and IT/technology background able to unify the two disciplines.
  • BA/BS degree in Business, MIS, Accounting/Finance or a related field
  • 4-5 years administering and supporting third party hosted financial systems, such as Intacct, and able to understand API/mport templates logic.
  • Knowledge in SQL queries and database principles; familiarity of Intacct ODBC Driver or SSIS Components a plus.
  • Strong analytical, problem-solving, root/cause analysis and troubleshooting skills
  • Designed and developed financial reports with Intacct or similar sized accounting system.
  • Project managed the rollout of new business systems or the conversion of legacy systems.
  • Managed system upgrades, new feature rollouts and testing utilizing a sandbox environment.
  • Developed error handling procedures trouble shooting solutions with software vendors.

About the company

Articulate is a highly successful, fully remote software company that's changing the way the world learns. Our award-winning e-learning tools are used by 78,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 550,000+ members is the largest, fastest-growing community in the industry.

We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We're all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company's success. And we all strive to do what's right by people, both internally and externally, instead of taking the shortest route to the highest profits. Learn more about our culture.

We are an equal opportunity employer and value diversity. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We'd love to hear from you if you think you're a fit!

Similar Jobs

See All »

Other Jobs at Articulate

See All »