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Inside Sales - Wesco Communications
at WESCO
Denver, CO

Inside Sales - Wesco Communications
at WESCO
Denver, CO

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Description

Responsible for achieving inside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to customer’s buying experience. Owns book of larger, more complex accounts, and is proficient in all aspects of inside sales process.

Detailed Description

· Partners with field sales professionals to drive profitable growth and ensure customer satisfaction.

· Meets and exceeds performance measurements based on volume budgets, profitability, penetration, efficiency objectives.

· Markets products and offers value-added services.

· Develops strong business relationships in growing existing accounts, prospects for opportunities within account base.

· Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.

· Keeps abreast of new products, and acquires and shares competitive knowledge.

· Reports industry trends, competitive pricing and customer feedback to management.

· Identifies ways for continuous improvement of processes.Job Requirements

EXPERIENCE:

· 2 years of Sales and Sales Administration is required; 4 ears preferred.

· 2 years of industry experience is preferred.

EDUCATION:

· High School Degree or Equivalent is required.

SKILLS/REQUIREMENTS:

· Knowledge of electrical, construction or mechanical products is preferred.

· Ability to perform multiple tasks simultaneously is required.

· Strong computer skills, including Microsoft Office is required.

· Ability to prospect and market concepts to existing and potential accounts is required.

· Ability to work in team environment and mentor team members is required.

· Strong written and verbal communications skills is required.

· Attention to detail is required.

· Ability to interpret complex information is preferred.

· Ability to use win-win approach to resolve controversy, remain objective and fair when dealing with sensitive situations, and maintain constructive working relationships despite disagreement is preferred.

· Ability to take action in solving problems while exhibiting judgment and realistic understanding of issues is required.

· Ability to influence others is required.

· Ability to prepare for emerging customer needs is preferred.

· Technical aptitude for equipment and service related issues is preferred.

Working Environment:

· General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

physical requirements:

· Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.

mental requirements:

· Employee required to problem-solve.

· Employee required to communicate with the public.

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