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IT Desktop Support
at Apex Systems, Inc.
San Antonio, TX

IT Desktop Support
at Apex Systems, Inc.
San Antonio, TX

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Contacts

Description

Our great client in San Antonio has an immediate opening for a Desktop Support Agent. If you are interested please apply with resume to aboettcher@apexsystems.com.

Duties:

Provides timely, accurate and on-call systems maintenance, support and enhancements. Installs and upgrades software and hardware. Monitors and troubleshoots system performance. Develops and runs related automation scripts and reporting tools

Provides timely, accurate and on-call systems maintenance, support and enhancements. Installs and upgrades software and hardware. Monitors and troubleshoots system performance. Develops and runs related automation scripts and reporting tools

Provides timely and accurate end user technical support

• Supports installs, upgrades and supports infrastructure software and hardware for applications, systems and helpdesk groups

• Helps to recommend and schedule repairs

• Assists in the development and maintenance of script tools, batch files and testing equipment

• Participates in the isolation of system issues

• Resolves assigned technical issues encountered in system architecture and infrastructure

• Supports planning and implementation of back-ups, disaster recovery, and security actions

• Administers service and support

• Participates in assessing and implementing

• Identifies and resolves technical issues on multiple platforms

• Follows standard practices and procedures to analyze problems and/or data

• Escalates non-routine technical issues or requests to senior members of the team for resolution software

• Analyzes simple problems that have a set of possible solutions

• Able to determine the most appropriate procedure to follow

Experience/Skills:

• Asset Management

• Help Desk

• Technology Standards, Policies and

Procedures

• Technical Troubleshooting

• Attention to Detail

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.


VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.

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