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Online Learning Producer at TechSoup in San Francisco, CA

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At TechSoup, you’ll find the raw energy of a start-up, and extraordinary vision, and a group of brilliant, talented, quirky people who believe fiercely that the benefits of technology should be available to everyone.

We are a nonprofit organization that believes that technology is a powerful enabler for social change. Since 1987, we’ve assembled a worldwide network of individuals and organizations that share this conviction. This network – one that you likely belong to – includes foundations and corporations, governments and NGOs, social entrepreneurs and volunteers. Together, these unlikely allies have developed sustainable, community-driven technology solutions to meet today’s most urgent social challenges.


The Online Learning Producer role requires an individual with a familiarity with and passion for community engagement through online tools. This person will provide direct support for webinars, online course content, and communication to nonprofits and libraries. This position plays a key role in enhancing the technical capacity of nonprofits, public libraries, and NGOs.

Please note:  this is a 90-day, contract position with the opportunity to become full-time. It is located in the San Francisco office.

Duties and Responsibilities

Online Learning Coordination and Delivery

  • Coordinate communications to learners for live events.
  • Set up and assist conducting webinars.
  • Assist in the coordination and support of presenters in development and delivery of webinar content.
  • Manage online promotion of webinar and other online events on TechSoup Courses Learning Management System, Techsoup.org and TechSoup for Libraries.
  • Coordinate communication process from speaker/expert development calls through the webinar planning and post-wrap-up process.
  • Coordinate the archiving of webinars on the TechSoup.org and or TechSoup for Libraries websites.
  • Plan outreach for webinars in collaboration with staff.
  • Maintain schedules and documentation for webinar events.


  • One to three years of experience providing online training through standard web conferencing tools such as GoToWebinar, ReadyTalk, Google Hangouts, and other platforms.
  • Experience working with LMS platforms or developing online course content strongly preferred.
  • One to three years of experience consulting or working with nonprofit organizations and public libraries or equivalent experience preferred.
  • Audio/visual experience required.
  • Excellent computer skills.
  • Critical thinking and creative ideas required.
  • Ability to manage workload and prioritize tasks required.
  • Demonstrated ability to work with technology experts on collaborative projects required.
  • Ability to effectively communicate verbally and in writing required.
  • Manage multiple projects simultaneously required.
  • Exhibit professionalism and flexibility in the midst of a fast-paced, deadline-driven environment required.
  • Sense of humor.
  • Understanding of the technology needs of nonprofits and libraries and the challenges in implementing technology solutions to the sector preferred.


  • Bachelor’s Degree or equivalent.


TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

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