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Outreach Counselor - South County Integrated Team (Southbridge)
at Open Sky Community Services
Southbridge, MA

Outreach Counselor - South County Integrated Team (Southbridge)
at Open Sky Community Services
Southbridge, MA

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Outreach Counselor - South County Integrated Team (Southbridge)


Job ID: 2019-4331
Type: Regular Full-Time
# of Openings: 2
Category: Direct Care
ACCS Southbridge


Open Sky Community Services is a human service agency that provides counseling services and treatment options to people facing challenges. The Outreach Counselor position is part of an integrated team that provides support and clinical/rehabilitative services to individuals with mental illness or dual diagnosis iving in the community within South County. Services focus on helping people maximize their natural supports by building skills and achieving personal goals.

Open Sky Community Services agency provides excellent supervision (both individual and group), opportunities for advancement, generous time off and a competitive benefits package. Our agency is an eligible employer for the Public Student Loan Forgiveness Program and provides tuition reimbursement for continuing education, as well as full reimbursement for CNA certifications and a variety of Human Service certifications.


  • Cultivate mutually respectful partnerships, set appropriate limits, and maintain a helping role with Persons served and family members.
  • Assist the Team Leader in collaborating with Persons served and integrated team members to complete all Assessments and Treatment Plans according to prescribed timelines.
  • Deliver interventions identified on the Treatment Plan with supervision from licensed clinical staff.
  • Implement activities that create opportunities for the development of valued roles and personal relationships in the community.
  • Provide side-by-side support and coaching to help Persons socialize.
  • Conduct both 1:1 and group activities geared toward increasing Persons’ readiness to engage in rehabilitation.
  • Act as a liaison between Persons served, community agencies, and families to coordinate treatment, including: employment and education entities, Care Coordination Entities, Emergency Service Providers, and outpatient clinics.
  • Assist Persons to perform daily routines, including personal hygiene and grooming tasks, household activities, cleaning and laundry.
  • Ensure Persons have adequate financial support through assisting with finding gainful employment or applying for entitlements.
  • Teach money management skills and assist Persons in accessing financial services.
  • Implement all prescribed medical and medication protocols in accordance with agency and MAP policies.
  • Participate in the On-Call rotation.


  • Bachelor’s degree preferred and/or experience as Direct Care Worker.
  • High School degree, GED, or equivalent required.
  • driver’s license required.

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