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PCB - Inside Sales, Customer Service Representative
Santa Clara, CA

PCB - Inside Sales, Customer Service Representative
Santa Clara, CA

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Job Description


Inside Sales, Customer Service Representative Position


APCT INC, a manufacturer of rigid printed circuit boards, with locations in Santa Clara CA, Placentia CA, Orange CA and Wallingford, CT, has immediate openings for experienced Inside Sales Rep/Program Managers.


This is a dynamic position with a fast pasted schedule that requires a person who can juggle several things at once while maintaining a positive attitude and expectations of success all with a great sense of humor.


Required skillsets include heavy customer contact both by phone and email, excellent customer service skills, and the ability to communicate and be empathic to customer needs.



Large customer program management experience

Exceptional knowledge of PCB’s with ability to read and understand customer data

Excellent communication, listening and questioning skills

Work closely with clients to develop relationships, understand their needs and solve issues

Develop a strategic plan to grow margin and sales

Proficiency in standard Microsoft Office applications: Excel, Word, PowerPoint, as well as email, etc.

Manages time effectively with strong multitasking abilities

Maintains and conducts themselves in a professional manner at all times.

Ability to work both independently and in a team environment

Shift flexibility and willingness to work beyond 8 hours a day.

APCT is an Equal Opportunity Employer

Company Description

PCB Manufacturing, website www.apctinc.com

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