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Sales Manager
at WESCO
Gaithersburg, MD

Sales Manager
at WESCO
Gaithersburg, MD

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Description

Provides strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. Designs and recommends sales and marketing programs and sets short and long-term sales strategies.

Detailed Description

• Develops and administers sales plans to ensure customer satisfaction, assigned quota attainment, good reference accounts, and highly skilled and motivated staff.

• Partners with marketing to develop and implement sales marketing programs and initiatives.

• Determines annual sales and gross profit plan by implementing marketing strategies and analyzing trends and results.

• Establishes sales objectives by forecasting and developing sales quota for territories.

• Projects expected sales volume and profit for existing and new product lines and customers.

• Maintains sales volume, product mix and selling price by keeping current with market supply and demand, changing trends, economic indicators and competitors.

• Coordinates order service by directing account representatives and executives on quotations, proposals, project order management techniques, and customer complaint resolution.

• Establishes and adjusts billing margin by monitoring costs, competition and market conditions and negotiating cost side levels.

• Assists in maintaining sales staff by recruiting, selecting, orienting and training employees.

• Maintains sales staff results by coaching employees, planning, monitoring and appraising job results.

• Maintains relationships with top customers.

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and participating in professional societies.

• Forecasts and communicates intricate details to senior business managers.

• Interfaces with internal support departments to establish positive customer experience.

• Partners with suppliers to maintain customer relationships, provides training to staff, and executes marketing programs and initiatives.Job Requirements

EXPERIENCE:

Professional sales experience in related industry - 5 years required; 7 years preferred.

Management of staff and programs - 3 years required.

EDUCATION:

Bachelors’ Degree in Business, Engineering, or related field required.

SKILLS/REQUIREMENTS:

Business and management principles in strategic planning, resource allocation, and coordination of people and resources.

Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Strong verbal, written, analytical, persuasion and interpersonal skills.

Managing time and the time of others.

Excellent communication and computer skills.

“Can do” personality: Demonstrate teamwork, leadership and flexibility.

Working Environment:

· General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

physical requirements:

· Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.

· Employee required to sit and drive a vehicle to perform their job.

mental requirements:

· Employee required to organize and coordinate schedules.

· Employee required to problem-solve.

· Employee required to communicate with the public.

· Employee required to manage other employees.

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