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Salesforce BSA/Admin
at Apex Systems, Inc.
Portland, OR

Salesforce BSA/Admin
at Apex Systems, Inc.
Portland, OR

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Contacts

Description

If you are interested in this opportunity please reach out to Monique Lafond @ mlafond@apexsystems.com

Location: Portland Oregon

Duration: 12 month Contract

Salesforce BSA

Responsibilities

Change agent for Salesforce CoE to promote best practices that can transform Salesforce Implementation across.

Lead discovery and requirements gathering sessions. Recommend alternate approaches.

Communicate with the business throughout elaboration and development to identify their business needs

Map requirements to out-of-box functionality within SalesForce

Document business requirements and user stories

Create test cases and test scripts in accordance with the test plan

Collaborate with developers to test and verify that solutions will meet the business requirements

Work with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues

Train end users on new functionality

Perform Change Management functions, create training materials, and conduct stakeholder training

Manage Salesforce release activities and administration of instances and support

Establish strong partnership and collaboration with business areas to drive Salesforce.com usage and adoption

Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support

Requirements

Ideal Candidate:

Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)

Experience soliciting, gathering, and analyzing user input and documenting requirements

Experience documenting user stories and creating to-be process flow diagrams

Heavy experience training end users

Ability to extrapolate business requirements and translate in to Salesforce functional requirements

Hands on experience configuring Salesforce, including workflows, validation rules, and security controls

Ability to juggle and prioritize multiple tasks within a collaborative team environment

Proven ability to drive change

Strong analytical and problem solving skills

Excellent communication and presentation skills to all levels including executive management

Proficient in Microsoft Word, Excel, PowerPoint, and Visio

Experience Sales and Service Cloud Features

Salesforce Admin Certification

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.


VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.

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