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Spa Supervisor
at Bella Sante Day Spas
Wellesley, MA

Spa Supervisor
at Bella Sante Day Spas
Wellesley, MA

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Description

Job Description

Are you passionate about beauty, health AND guest service? Are you looking for a team-oriented, supportive and fun work environment?

Bella Santé is seeking a full-time Spa Supervisor in our Wellesley location.  We are searching for bright, outgoing, capable, hands-on leaders to join our prestigious team.  This position is educational, enriching and provides opportunity for growth; In fact, 90% of our management team began their spa careers as a Bella Santé Spa Supervisor.

The Spa Supervisor is a key role within Bella Santé. As a Spa Supervisor, you will make the first and last impression on our guests.

POSITION SUMMARY:

The Spa Supervisor is an important part of our day-to-day operations. As such, you will be responsible for the successful operation and administration of the front desk in accordance with Spa Standards.  Provide exceptional customer satisfaction by coordinating our guest’s treatments and experience and motivate the Spa Concierge to focus on creating positive guest experience.

We are looking for candidates whose qualities include:

  • Professional and personable demeanor
  • Positive outlook
  • Punctuality
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Detail-oriented and organized
  • Ability to multi-task in a fast-paced environment
  • Problem-solving by nature
  • Passionate about the beauty and wellness industry


Essential duties include but are not limited to:

  • Manage a small team of Spa Concierge and assist in training of new hires
  • Manage daily monetary operations of the spa register
  • Create, maintain and modify weekly Concierge and Spa Attendant schedules
  • Assist with and lead daily briefings when assigned
  • Act as a resource for all Bella Santé employees
  • Manage guest requests, inquiries and complaints promptly and completely; follow up with the Spa Director as necessary


We offer competitive pay and benefits (for qualifying employees) which include medical, dental, 401k, paid vacation and sick time and complimentary spa treatments and generous product discounts.

This is a year-round position, not a seasonal role.

We are happy to hear from you if you have experience and passion in making in a difference in people's lives! We are willing to train the right individual. Please send your resume and cover letter for consideration.

Success in the spas will fast track your career growth with us. The opportunities are endless with Bella Santé.

 

 

Company Description

Bella Sante, meaning "beautiful health," is one of the most recognizable spa brands in New England with locations on Newbury Street in Boston, Lexington and Wellesley.

Bella Santé is a spa that provides a unique healing environment where men and women come to look good, feel good, feel healthy, lighter, energized and overall better than before they came.

Our service is focused on providing results that reflect our Guests’ needs. We will accomplish this by inviting them into a safe, nurturing environment that promotes health and well-being.

We are focused on delivering a superior service through continued growth and development of our team, offering premium services, and using high-quality products.

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