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Windows Systems Engineer
at Quicken Loans
Detroit, MI

Windows Systems Engineer
at Quicken Loans
Detroit, MI

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Description

The Windows System Engineer plays a critical role in the design, implementation and administration of our Windows systems. System Engineers ensure the stability, integrity and efficient operation of the systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting and optimizing all networked software and associated operating systems.

Responsibilities

  • Perform systems design and implementation and maintain infrastructure on premises and in the cloud, including Microsoft Active Directory, Azure Active Directory, Exchange and Office 365 global administration
  • Ensure all infrastructure components meet proper performance and capacity standards (scalability)
  • Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
  • Troubleshoot server and network related problems and quickly resolve issues
  • Seek out automation opportunities in order to build consistency and quality with speed
  • Research and implement new technologies
  • Provide tier 3 support for help desk/desktop personnel
  • Participate in an on-call rotation and respond to after-hours escalations
  • Troubleshoot production issues and analyze failures to minimize outages and interruptions

Requirements

  • Bachelor's degree in computer science or similar technical subjects or at least 3 years of related work experience
  • Ability to script and develop using PowerShell
  • Proven experience performing server systems design, implementation and administration
  • Experience with cloud platforms, including Azure and AWS
  • Proven experience with server class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2012 R2, 2016, 2019)
  • Knowledge of SAN, clustering, backup and other enterprise technology to maintain availability and recoverability of systems
  • Proficiency with enterprise-level administration of network services such as DNS, TCP/IP, DHCP and troubleshooting

What'll Make You Special

  • Ability to participate in deep architectural discussions to ensure solutions are designed for successful deployment, security and high availability
  • Ability to design and maintain the customer-facing and corporate data center technologies with a focus on infrastructure-as-a-service (IaaS)
  • Ability to effectively communicate with business partners
  • Experience with taking projects from initial concept through planning and implementation
  • Technical certifications (MTA, MCSA, MCITP, MCSE, etc.)

Who We Are

We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 9 consecutive years, 2010 - 2018. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 6 consecutive years, 2014 through 2019, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine's first ever list of "Best Places to Work for African Americans" in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last 5 years. We were also ranked #14 in FORTUNE Magazine's list of "100 Best Companies to Work For" in 2018, remaining in the top 30 for the past 15 years.

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