This is full-time, onsite in Palo Alto, CA

Make a real impact on patient care and efficiency as a Flow Coordinator working with Aquent Talent at a leading healthcare system. Partnering with physicians and residents, you’ll play a crucial role in streamlining patient flow, enhancing the patient experience, and optimizing the efficiency of the emergency department. This is a unique opportunity to combine your medical knowledge with your passion for providing exceptional patient care.
Responsibilities:

• Accompany physicians during patient examinations, meticulously recording patient history, physical exam findings, and physician-directed details of the visit into the electronic medical record (EMR).
• Research and document patient medical history, including nurse’s notes, EMS reports, and prior hospital records.
• E-sign the EMR after physician review and signature, ensuring accurate and complete documentation.
• Proactively monitor patient status, informing physicians of test results, critical values, and any delays in care.
• Act as a patient advocate, addressing patient needs and concerns, and ensuring their comfort throughout their visit.
• Facilitate communication between physicians and other medical staff, relaying non-medical messages and requests.
• Assist with patient discharge processes, preparing discharge instructions and specialist referrals as directed by the physician.

Must-Have Qualifications:

• High school diploma or GED equivalent.
• Three years of overall experience, preferably as a medical scribe in an emergency department, EMT/Paramedic, or within a healthcare educational program.
• Strong medical terminology knowledge and understanding of medical thought processes.
• Excellent written and verbal communication skills, including grammar and spelling proficiency.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to interact professionally and compassionately with patients, families, and medical staff.
• Ability to work effectively under pressure and maintain composure in stressful situations.
• Strong customer service skills.
• Knowledge and understanding of electronic medical record systems, preferably EPIC.

The target hiring compensation range for this role is $29.42 to $32.69 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.