At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

The MBTA's Reliability Engineering is seeking an intern to join the Asset Management team within the Engineering Capital Division. The Asset Management Department plays a critical role in supporting both the MBTA's capital and operational needs. It encompasses four primary disciplines: Electrical, Maintenance of Way (MOW), Facilities, and Signals. 

This role offers the opportunity to contribute to data-driven decision-making that ensures the safety, reliability, and longevity of the MBTA's extensive infrastructure. The intern will work closely with Asset Information Managers, Analysts, and Coordinators to support various aspects of asset lifecycle management, condition monitoring, and process improvement initiatives.

• Asset Data Oversight: Collaborate with Asset Information Analysts to develop mathematical models and analytics that monitor asset performance using condition inspection data collected by subject matter experts in fields such as rail, transit, engineering, and maintenance.
• Data Accuracy & Trend Analysis: Sample asset data to ensure accuracy and reliability. Conduct trend analyses to identify potential defects and report findings for further action.
• Process Integrity: Follow-up on inspections and reviewed processes to ensure improvements align with the Asset Management Program's standards.
• Safety & Risk Analysis: Collect and analyze data to statistically verify the reduction of safety incidents. Perform root cause analysis of asset defects to enhance system safety and performance.
• Cross-Functional Collaboration: Work across various disciplines to support a unified asset management strategy that integrates engineering, maintenance, and safety processes.
• Conduct trend analysis to identify potential asset defects and recommend corrective actions.
• Collaborate with engineers and subject matter experts in condition assessments of rail, facilities, and transit assets.
• Develop and utilize mathematical models to evaluate asset performance, life-cycle costs, and risk mitigation.
• Travel the MBTA system gathering information and data on equipment related systems.
• Organize data as necessary for ease of use and navigation using programs such as Microsoft Office Suite, CAD software, ERP (Enterprise Resource Planning) etc.
• Participate in team / staff meetings, organization events, fieldwork, project teams, or other duties as needed.

• Perform all other duties and projects that may be assigned.

* The statements contained in this job description are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

Minimum Education

• Enrolled, for entire duration of employment, in a graduate degree program of an accredited college / university in mechanical, electrical, industrial, facilities, or civil / structural engineering (computer science or equivalent is also acceptable)

Minimum Experience and Required Skills

• Ability to work independently based on limited instructions
• Ability to gather and organize information
• Ability to investigate normal or abnormal situations for diagnosis
• Ability to navigate and ride the MBTA system
• Above average computer skills, including Microsoft Office, CAD, Adobe Acrobat, etc.
• Ability to independently commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Authorized to work in the United States (international students in CPT, STEM, or OPT programs through a university are eligible to apply).

* The above statements are intended to describe the general nature and complexity of the work being performed by staff assigned to this job and do not represent an exhaustive list of all duties, tasks, and responsibilities required.

Preferred Education

• Engineering or computer science major with Artificial Intelligence (A.I) project experience.
• Pursuing a degree in Engineering, Asset Management, Data Analytics, Systems Engineering, or a related field.

Preferred Experience and Skills

• Strong analytical and problem-solving skills with an interest in data modeling and statistical analysis
• Proficiency in Microsoft Excel, data visualization tools (e.g., Tableau, Power BI), and familiarity with asset management software (e.g. Maximo, Infor, etc.)
• Excellent organizational and communication skills, with the ability to manage multiple tasks in fast-paced environments
• Passion for improving public transportation infrastructure and contributing to asset safety and performance initiatives

• No substitutions.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse  workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA, but a valid work authorization and U.S. Social Security Number are required prior to starting work. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or hradaaa@mbta.com.
11. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
12. Intern / Co-Op / Fellow Benefits: Employees taking part in an internship, co-op, or fellowship at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on city from which the employee commutes to work, at no cost. However, no additional benefits are currently offered for interns, co-ops, or fellows.