Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Job Summary:

Provide support to the Surety department performing clerical and administrative tasks while applying and analytical skills to assist Marketing Specialist & Account Managers in the daily management of Property & Casualty policies. You must be able to efficiently and accurately execute agency processes that provide account leaders with quality management data.  Strong computer skills along with effective verbal, written, and electronic communications are required.  Must be able to perform within a team environment while building long-lasting relationships with agency partners, company leadership and staff.

This position is ideal for individuals starting their career in insurance or administrative support. Prior insurance experience is helpful but not required—training is provided. This is a great opportunity to build foundational knowledge in the insurance industry while working in a collaborative team environment and receiving mentorship and guidance to grow your career.

This is a full-time role with a hybrid schedule based in our Scottsdale, AZ office. Working in the office at least 3 days a week is required (other days from home) and is essential for fostering interaction and facilitating career development. Being in-office allows for spontaneous collaboration, immediate feedback, and stronger team relationships, all of which are crucial for your professional growth and success.

Essential Duties and Responsibilities:

• Pull policy correspondence reports from carrier websites and manage carrier e-mail delivery of similar reports.
• Utilize agency management system to provide quality control check in of new business / renewal policies, endorsements, audits, etc. against account management activity.
• Execute policy correspondence delivery to the client per agency guidelines and procedures.
• Input and communicate appropriately, notice of cancellations, non-renewals etc.
• Operate a variety of standard office machines, including personal computer with a variety of software, phone, fax, calculator, photocopy, and mail machines
• Establish and maintain effective working relationships with co-workers, supervisors and all stakeholders
• Assist with special projects as assigned by management

Knowledge, Skills, and/or Abilities:

• Good written and verbal communication skills
• At least a basic skill level in Microsoft Outlook, Excel and Word 
• Ability to successfully interact with a variety of people and needs
• Strong attention to detail while utilizing analytical skills 
• Willingness and flexibility to adjust to varying schedules and deadlines
• Able to coordinate resources and responsibilities
• May be required to work overtime as necessary
• When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift

Education and/or Experience: 

• High School graduate or general education degree (GED) required; additional training or college preferred
• Working knowledge of the insurance industry and Applied/EPIC is desired; training will be provided
• P&C license or other insurance certifications/license preferred; not required

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $39,000 – $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.