In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period, and which will be used to fill vacancies during that period, is being established for this classification. Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts.

Candidates may submit online employment applications using the NEOGOV online application system available athttps://www.governmentjobs.com/careers/nccde.

EXAMINATION PROCESS: The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list. The eligible list will be used to fill vacancies that occur within the next year. The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s).
New Castle County is an Equal Opportunity Employer

GENERAL STATEMENT OF DUTIES: Performs responsible analytical work within a department; performs administrative work analyzing and managing contracts entered into by New Castle County with agencies outside County government; conducts original research; manages federal and state programs to assist New Castle County residents with housing and agreements entered into by the Division of Community Development and Housing;prepares professional reports and studies; does related work as required.

DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs analytical work for the Department of Community Services, Community Development and Housing Division. The work involves assisting in the preparation of contracts and/or budgets, monitoring of contractor compliance with governmental codes and policies; determination of income eligibility of program participant's and compliance with HUD regulations; preparation of grant agreements, and monitoring within the appropriated budget for target production goals and for compliance with Federal, State and County codes and policieswithin a department. The work may involve assisting in the preparation of contracts and/or budgets, monitoring of contractor compliance with governmental codes and policies. Work is performed under general supervision. Assignments are of a moderately complex nature involving complicated problems and issues. Problems are resolved by reference to and interpretation of established practices, procedures, precedents, legal standards, State or County regulations, specific goals, and/or specific contractual objectives. Specialized research projects may be undertaken.

EXAMPLES OF WORK:(Illustrative only)

• Conducts "on-site" monitoring of contracts and makes recommendations to assure contract effectiveness, appropriate activities, and compliance with related rules, regulations, and laws;
• Coordinates and oversees customer services activities of a department;
• Establishes and monitors quality control processes and customer satisfaction activities for a large department;
• Trains agency and staff in the use and completion of forms, editing, error correction, and reporting, and in form requests for special information or assistance;
• Reviews, verifies, and recommends approval for payment of vouchers and/or invoices;
• Prepares special reports as requested;
• Performs special assignments as required;
• Monitors compliance of departmental policies and procedures and makes recommendations for action in cases of non-compliance;
• Takes the leading role in preparing budgets, administering contracts and obtaining reimbursement for grant-funded activities;
• Prepares specialized planning studies and conducts original research;
• Undertakes writing assignments which may be used in County publications;
• Assists in comprehensive planning activities;
• Participates in public education activities;
• Supervises support staff;
• Assists with the execution of collection polices implemented by the department;
• Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service;
• Operates a personal computer and other related equipment in the course of the work.

• Project and Activity level maintenance of the federal Integrated Disbursement Information System (IDIS)

• Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service;
• Operates a personal computer and other related equipment in the course of the work.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Comprehensive knowledge of the functions of Community Development and Housing; knowledge of regulatory requirements of federal, state, and local government; may assist in satisfying other contractual requirements; ability to learn regulatory requirements of State and local government or assists in satisfying other contract requirements; ability to read and analyze documents, program reports, and to react positively with tact; ability to establish and maintain effective working relationships with vendors the public; ability to analyze and recommend solutions to program problems; ability to make mathematical computations rapidly and accurately; ability to follow oral and written instructions; ability to supervise others; knowledge of general office practice and procedure; some knowledge of program and budget development; some knowledge of computerized information systems; ability to communicate effectively, both verbally and in writing.

MINIMUM QUALIFICATIONS: Possession of a Bachelor's Degree from an accredited college or university of recognized standing and at least two (2) years of work experience in research, public administration, program operations, or management, with a local, state, or federal government to include experience providing direct services to grant recipients to include program compliance and participant (beneficiary) program eligibility of federally funded grant programs;or anequivalent combination of experience, education or training directly related to the required knowledge, skills and abilities.

ADDITIONAL REQUIREMENTS: Must pass a Class III County physical examination and a background check.

Laura McDermott
Office of Human Resources
Laura.McDermott@newcastlede.gov