Job#: 2075636

Job Description:

Scrum Master

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Scrum Master with experience workingwell under pressure, expertise in Jira and slack experience to place at our client.

Start date: ASAP.

Location: Toronto/ remote

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Johanna at [email protected]

IC Scrum Master Job Description

Overview

Our Client is seeking a dedicated and experienced Scrum Master to join our Enterprise

Solutions - Caper Retail Project Management (RPM) team. The Scrum Master will play

a pivotal role in fostering team collaboration, ensuring efficient project execution, and

aligning project goals with business objectives to deliver high-quality results. This role

requires a deep understanding of Agile methodologies, excellent communication skills,

and the ability to manage multiple projects simultaneously.

Responsibilities

- Facilitate Agile Ceremonies: Lead daily stand-ups, war room daily triage, sprint

planning, sprint reviews, and retrospectives to ensure the team adheres to Agile

principles and practices.

- Remove Impediments: Identify and remove any obstacles that may hinder the teams

progress, ensuring a smooth workflow and timely project delivery.

- Promote Continuous Improvement: Encourage a culture of continuous improvement

by facilitating regular reviews and retrospectives, and implementing actionable

feedback.

- Ensure Adherence to Agile Practices: Ensure the team follows Agile best practices

and processes, including maintaining the Definition of Ready and Definition of Done.

- Collaborate with Stakeholders: Act as a liaison between the development team and

other stakeholders, ensuring clear communication and alignment on project goals and

priorities.

- Support RPMs: Assist RPMs in managing the project backlog, prioritizing tasks, and

defining clear and actionable user stories.

- Monitor Team Performance: Track and report on team performance metrics, such as

velocity and burndown charts, to identify areas for improvement.

- Foster Team Collaboration: Promote a collaborative team environment, encouraging

open communication and knowledge sharing among team members.

- Manage Project Documentation: Maintain comprehensive project documentation,

including project plans, schedules, and status reports.

Qualifications

- Education: Bachelor’s degree in Computer Science, Information Technology,

Business Administration, or a related field.

- Experience: - Minimum of 3-5 years of experience as a Scrum Master or in a similar

role within a software development or IT environment. - Proven experience in managing

Agile projects and facilitating Agile ceremonies.

- Skills: - Strong organizational and time management skills, with the ability to handle

multiple projects simultaneously. - Excellent verbal and written communication skills,

with the ability to convey complex information clearly and concisely. - Proficiency in

Agile project management tools (e.g., Jira, Trello, Smartsheet). - Strong problem-solving

skills with the ability to anticipate issues and develop proactive solutions. - Ability to

work independently and as part of a team in a fast-paced, collaborative environment. -

Certifications:

- Certified ScrumMaster (CSM) or equivalent Agile certification is required.

- Additional certifications such as Certified Agile Coach (ICP-ACC) or Project

Management Professional (PMP) are a plus.

Preferred Qualifications

- Experience in retail technology, operations, or logistics.

- Familiarity with other Agile methodologies such as Kanban.

- Experience with large-scale enterprise software projects and managing

cross-functional dependencies.

About You

You are a seasoned professional with a demonstrated ability to lead complex technical

projects. You thrive in high-pressure environments that favor collaboration, innovation,

and attention to detail. You possess a strong understanding of software solutions and

technical frameworks and are quick to adapt to new challenges. You excel in customer

management, adeptly anticipating and addressing complex needs while building strong

relationships.

This role offers a unique opportunity for experienced professionals to refine their project

management expertise while playing an integral role in optimizing our retail partner

integration processes.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.