




Summary
This opportunity is only open to current King County employees in the Department of Natural Resources and Parks who have successfully completed their initial probation. We are currently only accepting applications from within King County's Department of Natural Resources and Parks.
King County Parks is excited to announce two Special Duty Assignments (SDA) for the role of Assistant Operations Manager. This dynamic role offers a chance to leverage your supervisory and leadership expertise while driving meaningful improvements in staff engagement, cross-team collaboration, and operational efficiency. Your contributions will enhance the workplace experience for parks employees and elevate the quality of service for park visitors.About the Role: These two SDA Assistant Operations Manager roles will help manage the daily operations and oversight of the Parks Operations Section. The Assistant Operations Manager will support the Operations Manager by enhancing coordination, communication, accountability and program effectiveness among the supervisory and operations staff. These two SDAs will run concurrently; one candidate will be assigned to oversee the Operations Business/Program Administration unit and the other will be assigned to oversee the Field Maintenance Operations unit.
About the Team: The Parks Operations Section includes approximately 180 full-time staff and 115 + temporary employees. Our various lines of business offer support positions that provide a wide range of experiences, offering valuable growth opportunities for individuals at all levels of experience.
Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Assistant Operations Manager you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.
Job Duties
What You Will Be Doing:
- Assist the Operations Manager in the daily oversite and management of the Parks Operations Section, including planning, project management support, and personnel management.
- Assist the Assistant Operations Manager in oversite and management of the Operations Business Unit, and the Restoration, Vegetation Management, Cultural Resources and Asset Management Programs and help coordinate directly with Finance, Fleet, Stores and others to support the section.
- Develop and monitor annual budgets, staffing plans, and cost estimating for supplies and projects.
- Supervise the work of assigned staff, including oversight of employee development, performance management, discipline, hiring and selection processes, timesheets, leave requests and other personnel processes.
- Develop and effectively maintain relationships with department and division directors, senior managers and other agency partner staff throughout the County.
- Participate in preparing preventative maintenance plans for equipment, structures, and oversee implementation and daily administration of these plans.
- Monitor compliance and operational performance metrics and implement solutions that incorporate and encourages teamwork and efficiency.
- Provide management support, problem solving and conflict resolution to collective bargaining and labor and employee relations processes.
- Act as Operations Manager when assigned and represent Operations interests in meetings as required.
Experience, Qualifications, Knowledge, Skills
Qualifications You Bring:
- Minimum of three years of experience managing represented staff across diverse job classifications and locations.
- Ability to solve complex internal and external customer service issues with tact and diplomacy and working effectively with a broad and diverse customer base.
- Experience monitoring and balancing the budget of a work unit or program.
- Experience in the planning, scheduling, and coordinating of a variety of skilled, semi-skilled and non-skilled workers, leads and support staff to satisfy the goals and objectives of the work unit and Division priorities.
- Experience working through interpersonal relations, negotiation, and dispute resolution.
- Ability to communicate in an effective and positive manner with employees, peers, supervisors, customers, County officials and union representatives.
- Knowledge of national park, trail and open space standards.
- Pacific NW Resource Management school graduate or equivalent education focused on Parks, Recreation, and/or Natural Resources.
Competencies You Bring:
- Problem Solving: Ability to identify creative solutions and figure out processes necessary to get things done. Can simplify complex processes. Looks beyond the obvious and doesn't settle for the first answers.
- Priority Setting: Not fearful of acting with a minimum of planning. Full of energy for challenges.
- Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment.
- Managerial Courage: Provides direct and "actionable" feedback to others. Faces up to problems regarding people and situations quickly and directly and is not afraid to take negative action when necessary.
- Values Differences: Recognizes the value that different perspectives and cultures bring to an organization.
It Would Be Great if You Also Bring:
- At leastfive years' experience performing in Operations, working with a variety of skilled, semi-skilled and professional staff such as park maintenance workers, recreation professionals, and capital project managers.
- Knowledge of King County Parks' facilities, policies and procedures.
- Experience in developing resource requirements and cost estimating for park and trail construction and maintenance and determining appropriate equipment and supplies for work unit crews.
- Experience initiating Lean/Six Sigma improvements with staff
Supplemental Information
Working Conditions:
- Remote and Onsite Work Details: Employees in this role will be expected to physically report onsite each week at least 3 days per week(see below details). Remote work from home may also occur but will be based on business need. The frequency of onsite work is determined by business needs and may be adjusted accordingly. This position may need to report to work after hours or on weekends when business needs dictate.
- Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements.
- Work Location: The temporaryonsite reporting location is Marymoor Park in Redmond until the Central Maintenance Facility (CMF) in Renton is available. The CMF will be the primary reporting location (when open) typically 3 days per week. The other two days are typically meant for field visits at other properties and one of those days may be used as a telecommute day as priorities allow.
- Work Schedule: Core operations hours range from 6am to 4:30pm, with some district coverage until 10:30pm. Incumbents must be prepared to work within the core operations hours and adapt to occasional varied schedules to support our front-line team members and/or to address urgencies in the section or division. This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.
- Union Representation: This position is not represented by a union.
- Duration: This recruitment aims to fill two Special Duty Assignment positions with an anticipated duration of six months. If the position is filled by a King County employee who has successfully completed their initial probation, they will be offered the role as a Special Duty Assignment.
Application and Selection Process:
This opportunity is only open to current King County employees in the Department of Natural Resources and Parks who have successfully completed their initial probation. We are currently only accepting applications from within King County's Department of Natural Resources and Parks.
Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.
To apply, submit a:
- An online job application.
- A Letter of Interest detailing how you meet the qualifications of the assignment (no more than two pages).
Note: Additional documents won't be considered during minimum qualification screening.
Who to Contact: For more information regarding this recruitment, please contact Patty Jurgens at patty.jurgens@kingcounty.gov .
Discover More About the Parks Division: Visit our website and check us out at Facebook, Twitter, Instagram and Flickr.
Discover More About DNRP: Visit our website, explore aninteractive mapof our recent accomplishments and check us out atFacebook, X (formerly Twitter), LinkedIn, TikTok, Instagram, YouTubeand Keeping King County Green News.
Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest.
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Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.